Some very expensive and professional applications, Phase One’s Capture One for example, have a similar cap on activation, however they offer a portal where they can go in and reset as needed. Look over the long list of fellow users, you might consider a similar approach as it serve both our interests far better than your current ‘ping me & wait’ solution.
Love the application, but this is a downside for now I have to use a second rate music app until my Lic Cap gets reset.
Thanks.
Bradley