Settings in Mac OS version

Hi, first time trying Audirvana and I’m coming across several UI bugs:

  • Volume down button doesn’t work. As in the little “-” next to the volume level. Nor does the short cut for volume down, or the volume down media key on the keyboard. In fact, the only keys that do work are Pause/Play, Volume up and Mute. Volume Down, Previous Track and Next Track do not working. Anyone know why only some keys work?
  • Cannot adjust any settings when a track is playing or paused. Which means I can’t tweak an equaliser whilst the music is playing and heard the results live. Essentially it’s a really bad user experience trying to adjust things. I have to fully stop (not pause) playing via the menu just to enable access to settings, open the equaliser settings, make an adjustment, close them, then start playing again (which of course resets back to the start of the first track because I had to stop). Loop and repeat slowly and clunkily. Not a good experience at all. Anyway I can tweak things without having to bring my playback to a grinding halt.

Hello @DerekClarkson ,

It depends on the output you selected, we can help you with this.
Can you send me a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message.

This also depends on the output you are using, we will see it in your debug info.

Here’s the debug info. I’m primarily sending to an Oppo HA-2SE and then to a set of studio speakers.

Audirvana Mac Version 1.5.6 (10506)
macOS 11.4.0 with 16384MB RAM

Connected account: [email protected] (Derek Clarkson)

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5%
Filter max length = 30000
Anti-aliasing = 100
Phase = 66%

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/Plex media/music
iTunes/Music library synchronization: not synchronized
Library database path: /Users/derekclarkson/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Remote Control server:
Listening on 127.0.0.1 on port 49383

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 13312MB
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
Built-in Output
Model UID:
UID:

Active Sample Rate: 44.1kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x6a OPPO HA-2 USB AUDIO 2.0 DAC Output
Manufacturer: OPPO
Model Name: OPPO HA-2 USB AUDIO 2.0 DAC Output
Model UID: OPPO HA-2 USB AUDIO 2.0 DAC:22D9:0426
UID: AppleUSBAudioEngine:OPPO:OPPO HA-2 USB AUDIO 2.0 DAC:14423000:1

8 available sample rates up to 384000Hz
44100
48000
88200
96000
176400
192000
352800
384000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: Yes
Virtual: Yes
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x6b 2 channels starting at 1
24 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

32 physical formats
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

Local devices found : 3
Device #0: ID 0x6f ASUS MX38V Manufacturer: Apple Inc. Model UID: AppleGFXHDA:0 UID: AppleGFXHDAEngineOutputDP:f803:0:{B306-3831-00023DE9} Model Name: Apple Inc. ASUS MX38V
Device #1: ID 0x6a OPPO HA-2 USB AUDIO 2.0 DAC Output Manufacturer: OPPO Model UID: OPPO HA-2 USB AUDIO 2.0 DAC:22D9:0426 UID: AppleUSBAudioEngine:OPPO:OPPO HA-2 USB AUDIO 2.0 DAC:14423000:1 Model Name: OPPO HA-2 USB AUDIO 2.0 DAC Output
Device #2: ID 0x56 MacBook Pro Speakers Manufacturer: Apple Inc. Model UID: Speaker UID: BuiltInSpeakerDevice Model Name: Apple Inc. MacBook Pro Speakers

UPnP devices found : 5
Device #0: ID 0x0 Marantz UID: uuid:37b26cd5-bbec-193b-0080-0005cd9c89ae Location: http://192.168.50.2:60006/upnp/desc/aios_device/aios_device.xml
Device #1: ID 0x0 Marantz UID: uuid:e79ccbcd-b708-12fe-0080-0005cd9c89ae Location: http://192.168.50.2:60006/upnp/desc/aios_device/aios_device.xml
Device #2: ID 0x0 Marantz UID: uuid:799b026b-e165-14f9-0080-0005cd9c89ae Location: http://192.168.50.2:60006/upnp/desc/aios_device/aios_device.xml
Device #3: ID 0x0 Marantz UID: uuid:bacd90fe-0e70-9d0c-3073-bbdffb447829 Location: http://192.168.50.2:60006/upnp/desc/aios_device/aios_device.xml
Device #4: ID 0x0 Marantz UID: uuid:306697b6-c483-9bb6-b921-ea09f0351ba9 Location: http://192.168.50.2:60006/upnp/desc/aios_device/aios_device.xml

Can you go in your Appearance setting of Studio and check if you have Keyboard control settings enabled?

If you enable the Realtime mode and play some tracks, you will be able to change the settings of your plugin in live.

Thanks. Real time mode solved the EQ problem.

In appearance, Use keyboard media keys is On, and Use Keyboard volume control keys is also On. Volume down still refuses to work. Tried turning them off and back on, together and individually. No difference.

Hmmm. Found some interesting things.

By default the volume step is set to 0.5db. Vol+ works and Vol- doesn’t. Both will clicking the “-” and “+” icons and using the keyboard hot keys.

However if I change the volume adjustment to 0.6db or greater, the “-” icon/keyboard Vol- key start working.

Are you using a MacBook without Touch bar?