Hello, I have a problem logging into the account after installing the program and starting the trial period.
Vladimir
Hi @Vladimir_Kisyov,
What happens when you try to log in to the software? Do you have an error displayed?
Hello, it asks me for a password from the mistletoe sent during registration, and it’s such a mess.
Hello, it asks me for a password from the mistletoe sent during registration, and it’s such a mess.
Vladimir
Can you please try to reset your password by clicking on “Forgot your password?” using the link below?
I can, but when I change the password I can’t log in.
It says to me For your first login, use the password provided in the email with the download link
I tried and it didn’t work
What is the error you get?
It doesn’t write an error, it just thinks mako and that’s it
It doesn’t write an error, it just thinks a little and that’s it
Can you send a screenshot, please?
After I reset the password it no longer gives me the wrong password
Can you please try one more time with the password I gave you in private message?
I tried and it didn’t work
It’s working on my side with your email, have you copied and paste it?