Some albums and (most) album art not showing

Hi guys - I’ve just installed Audirvana on a Macbook M1 and 2011 Macbook Pro. On the M1, the albums all show ok as does the album art. On the Pro most of the album art doesn’t show. How can I get all album art to show? Also, how do I organise my library so that the albums are shown in alphabetical order by artist name as I do in iTunes?

Thanks,
Frank.

Hello @FrankErmes,

Can you send me a copy of the “Debug Info” of your MacBook Pro? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

For your sorting settings, you can change them in Audirvana settings in the sorting section

Thanks Damien - here’s the Debug info :

Audirvana Mac Version 3.5.44 (3574)
macOS 10.13.6 with 8192MB RAM

Registered to Francis Ermes

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX with Power Of Two upsampling
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: by album
SW volume control: ON

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/Music/
iTunes/Music library synchronization: last synchronized on Sun Mar 14 12:31:06 2021

Library database path: /Users/frankermes/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 4096

Max. memory for audio buffers: 7168MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
Built-in Output
Model UID:AppleHDA:29
UID:AppleHDAEngineOutput:1B,0,1,2:0

Currently playing in standard 32bit float mode
Device: 2ch Mixable linear PCM Interleaved 32bits little endian Signed Float, 8 bytes per frame 88.2kHz

Active Sample Rate: 88.2kHz
Hog Mode is on

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0xc1 Built-in Output Manufacturer:Apple Inc.
Model UID:AppleHDA:29 UID:AppleHDAEngineOutput:1B,0,1,2:0

5 available sample rates up to 96000Hz
32000
44100
48000
88200
96000
Audio buffer frame size : 27 to 4096 frames
Current I/O buffer frame size : 4096
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to MQA Decoder
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0xc2 2 channels starting at 1
5 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 32kHz

20 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 32kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 32kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 32kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 32kHz

Local devices found : 3
Device #0: ID 0xc1 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:29 UID: AppleHDAEngineOutput:1B,0,1,2:0
Device #1: ID 0x28 Soundflower (2ch) Manufacturer: ma++ ingalls for Cycling '74 Model UID: com_cycling74_driver_SoundflowerDevice:Soundflower UID: SoundflowerEngine:0
Device #2: ID 0x33 Soundflower (64ch) Manufacturer: ma++ ingalls for Cycling '74 Model UID: com_cycling74_driver_SoundflowerDevice:Soundflower UID: SoundflowerEngine:1

UPnP devices found : 0

As for the sorting…as I was typing this reply out, I noticed that Audirvana is showing “compilation” albums first - that is, albums containing songs by various artists. Scrolling down further, I can see albums listed in alphabetical order by artist…doh!
My apologies - I guess I’m so used to looking at an iTunes display I didn’t see what was staring me right in the face with a different display.

Frank.

Same problem on my 2 old macs! (iMac 2010, macbook pro 2011, OSx El Capitan both). Macbook pro crashes on artists tab scrolling down with black artist arts. Very frustrating and weird thing…

Hi Damien - I’ve managed to fix the issue. I synchronised Audirvana with my iTunes library via “Music Library Synchronisation” and now the artwork is all there. I’m pretty certain I didn’t do that with my M1 Macbook - as far as I can recall I simply added the name of my external HDD via “Monitored Folders”.
But now I’ve noticed another issue : I have some albums by Black Joe Lewis & The Honeybears and Hound Dog Taylor & The Houserockers. If I search for, say, “Black Joe Lewis”, Audirvana shows all of his albums but if I search for “Black Joe Lewis &…”, Audirvana shows zero artists and albums. Same for “Hound Dog Taylor &…” Seems Audirvana does not like the ampersand symbol. The “&” is part of both artists’ titles in my library. And same for AC/DC - as soon as I type in the “/” character, Audirvana shows no artists or albums. This happens on both the M1 and Macbook Pro. Not a big issue but could be a bug in Audirvana? It doesn’t seem to like special characters in the Search bar.
Thanks again.

Frank.

The problem is that iTunes stores the covers in its proprietary database, instead of recording them in the audio file metadata as it should be according to current standards.
The first solution is to perform a synchronization according to method #2: Synchronization of the iTunes library (Audirvana Plus Preferences Library page).
If this is not enough, then the covers must be added directly.
If it is only one or a few albums that are missing their cover, you can retrieve them from the web, and drop the image file directly onto the cover of the album in Audirvana Plus.
If it is a large number of albums, then you can use a tool to recover missing metadata, such as MusicBrainz Picard.

For the searching criteria we will need to take a look at it as we could reproduce the issue on our side.

Can you search for Black Joe Lewis? It should find Black Joe Lewis & The Honeybears, select it and open the metadata panel, what do you see for the sort as criteria?

Yep searching for “Black Joe Lewis” shows all results. Searching for “Black Joe Lewis & …” shows no results. Here’s a screenshot of the sort criteria :

Have you tried without adding spaces in your search?

Just tried it - “Black Joe Lewis&…” works (no spaces before or after “&”). A space before the “&” works ok but not after as does a space after the “&” but not before! Also, searching for “AC/DC” shows no results but searching for “AC” does.
Thanks.

I have the same problem with album covers with MacBook Air, early 2014. Have found a way to solve this issue manually but is taking a lot of time. I’m choosing the album and using the “Change” button (Album details, bottom) on the right I’m entering the album’s folder on my Mac and attaching the picture from it. If you miss the picture somehow you can download it from internet and save it in the album’s folder.
Regarding the alphabetical order you can set the priority from the settings of Audirvana. You can choose to be by song’s title or performer’s name. You can edit the Album title or Album artist in Album details, on the right.

You can also try MusicBrainz Picard. I saw that mentioned somewhere. It’s a free download so the price is right! I’ve got it but haven’t had a chance to play with it yet.