SonEQ2 AU realtime window unusable

Legacy versions MacOS
1

Mac mini (M1, 2020), Big Sur 11.3 OS, Audirvana v3.5.44, SonEQ2 v1.0.0, Moon USB DAC

When starting playback, the real time window for SonEQ2 opens but immediately shrinks to a fraction of its normal size making it completely unusable. I am able to adjust settings normally under AU Configure and save for use during playback but not able to adjust anything during playback.

I was successfully using SonEQ Free (real time window opened normally) prior to installing SonEQ2. Post installation of EQ2, neither the free nor the EQ2 window open properly.

I have deinstalled/reinstalled both SonEQs and tried a clean reinstall of Audirvana. I have changed Sysoptimizer settings and even tried turning it off altogether - same result.

Any suggestions on how to remedy this?

2

Hello @rjsanford66,

Can you make some screenshot of how the plugin are displayed in Real time mode? If you try to configure them in Audirvana, are they displayed properly?

3

Good Afternoon Damien3,

Here are the two screenshots. As noted, I’m able to configure the plugin from the preferences window but the realtime window shows up as a tiny window during playback and can’t be resized. The realtime window actually opens at the bottom left side of the screen (essentially behind the dock). I moved it up over the Audirvana window to enable better highlighting.

Thanks very much for reaching out to help.

My Best,
Rick

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4

You may have a damaged preferences file.
To reset it, open the Terminal application, and enter the following two commands:

defaults delete com.audirvana.Audirvana-Plus
defaults delete com.audirvana.Audirvana

Please note you’ll be asked for your license key when you’ll relaunch Audirvana for the first time after this.

5

Thanks for the suggestion. I deleted the preferences files and restarted the machine.

It didn’t fix the issue. I did have to re-enter the license key as you indicated (meaning the preferences were correctly deleted).

Other thoughts?

6

Does the issue happens when you are not playing a MQA track?

7

It happens irrespective of whether I’m playing MQA or 16/44.1

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