Song not allowing drag & drop into play queue to see metadata

I am trying to figure out why one of my files isn’t able to play in Audirvana. I copied the files for 4 albums from iTunes on another Mac and airdropped them to the Mac Mini. From there I dragged and dropped all four albums into my folder that holds the music (is this called the library?). All the songs show up and play perfectly in Audirvana except for one song. It plays great in iTunes on the Mac Mini but it won’t even allow me to drag & drop it into the play queue to see the metadata. It just disappears as soon as I release the mouse clicker. In settings, I’ve synced the database, checked database integrity and rebuilt the indexes as well as restarted the Mac Mini.



Could it be protected by drm? DRM file cannot be played outside iTunes. They extension is usually .m4p

I thought I already replied to this excellent suggestion but I guess not. Thank you for this! I’ll go back to iTunes and create a list of these songs and prove this theory out.
Thank you!

Yes, I’ve verified that it has everything to do with the song being “Purchased” versus “Protected” on iTunes. Both have the .m4p extention, but the Purchased songs play great, whereas the Protected are not at all recognized in Audirvana. Oh well, that is what Tidal is for…

There are tracks that can’t be played outside of iTunes (they are thus skipped in Audirvana):

  • the DRM protected tracks (usually files ending with .m4p), due to the copy protection mechanism, like the ones coming from Apple Music

  • the iCloud/iTunes Match tracks, using an iTunes specific protocol for retrieving the audio data. To get them to play in Audirvana, you need to download all the songs you want to play thru Audirvana into your computer library by clicking the cloud icon present showing the album is in the cloud, not the library.

  • the tracks in a Home Sharing library, for same reason (using an Apple non public sharing protocol). If you are using this, there is a workaround that consists in sharing the audio files on the server (to be able to access them from the Finder on the client Mac), and then import the track files in iTunes, or just add the shared folder to the synchronized list in the Library page of Audirvana preferences. This way, standard file sharing protocol is used, and Audirvana is able to access the audio files.

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