Static on connected speaker, no music

I’ve recently installed Audirvāna Studio on my iMac, with an Ethernet connection to a Marantz NA6006 music player connected to my stereo system. It works fine on the iMac but when I play music on the NA6006, I just get a lot of static, none of the music. This happens both with streamed music and with albums stored on the iMac . This worked fine with the previous version of Audirvania. I’ve tried rebooting the NA6006, to no effect.

Any suggestions welcome

Please post your debug. What are the Marantz playback capabilities?

here is a link for Studio 2.2.2 if you wanna go back and try again if it works like before…

1 Like

How do I get debug information?

Found it!

Debug information below

Audirvana Studio 2.2.3 (20203)

macOS Version 13.1 (Build 22C65) with 16GB physical RAM

Connected account of : Richard Carpenter

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins ACTIVE in offline mode with new macOS API
	No plugin active

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/Backup Disk 2022/CD Uploads
iTunes/Music library synchronization: not synchronized
Library database path: /Users/richardcarpenter/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Remote Control server:
Listening on 127.0.0.1 on port 62138

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Active method: Local

Max. memory for audio buffers: 13312MB

Local Audio Engine: CoreAudio
Exclusive access: ON
Integer mode: ON
Use max I/O buffer size: OFF
Actual I/O buffer frame size: 512

Preferred device:
Apple Inc. Built-in Output
Model UID:AppleHDA:15
UID:AppleHDAEngineOutput:1F,3,0,1,1:0

Active Sample Rate: 44.1kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:Built-in Output
Manufacturer: Apple Inc.
Model name: Apple Inc. Built-in Output
Model UID: AppleHDA:15
UID: AppleHDAEngineOutput:1F,3,0,1,1:0
ID 0x48

3 available sample rates up to 96000Hz
44100
48000
96000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512

Volume Control
Physical: No
Virtual: Yes

MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled

Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x49 2 channels starting at 1
3 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

3 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz

Local devices found : 1
Device #0: ID 0x48 Built-in Output
Manufacturer: Apple Inc.
Model UID: AppleHDA:15
UID: AppleHDAEngineOutput:1F,3,0,1,1:0
Model name: Apple Inc. Built-in Output

UPnP

UPnP devices found : 1
Device #0: ID 0x0 : Family Room
UID: uuid:f581dfb5-b53f-1295-0080-0005cdc97aea
Location: http://192.168.1.10:60006/upnp/desc/aios_device/aios_device.xml
Manufacturer: Marantz
Model name: Marantz NA6006

Chromecast

Chromecast devices found : 0

Good day @RichardADC , it will be helpful if you could choose the Marantz as selected device and run the debug again. Sorry not to have mentioned that. I’m seeing that you have an audio buffer set larger than necessary, let’s start by moving it down to 4000mb. You can massage it up a bit more if needed. Have you enabled the RAW PCM switch while you’re trying to play UPNP to Marantz yet?

I’m betting that you get asked about your musical career a lot, I don’t think that you’re the fellow that I know from Southern California :wink:

Hi, thanks for your reply. Debug info below.

I’ve set the audio buffer down to 4gb. The RAW PCM switch is enabled.

Since my previous post I’ve tried again and found that the Marantz does play albums recorded in HD, the static noise only comes with other albums (including almost all of my CDs).

DEBUG INFO

Audirvana Studio 2.2.3 (20203)

macOS Version 13.1 (Build 22C65) with 16GB physical RAM

Connected account of : Richard Carpenter

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins ACTIVE in offline mode with new macOS API
	No plugin active

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/Backup Disk 2022/CD Uploads
iTunes/Music library synchronization: not synchronized
Library database path: /Users/richardcarpenter/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Remote Control server:
Listening on 127.0.0.1 on port 62138

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Active method: UPnP

Preferred device: [UPnP] Family Room Model UID:Marantz Marantz NA6006 UID:uuid:f581dfb5-b53f-1295-0080-0005cdc97aea

Selected device:Family Room
Manufacturer: Marantz
Model name: Marantz NA6006
Model UID: Marantz Marantz NA6006
UID: uuid:f581dfb5-b53f-1295-0080-0005cdc97aea
UPnP device at http://192.168.1.16:60006/upnp/desc/aios_device/aios_device.xml
ID 0x0

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000

Volume control: Yes

MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled

Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

UPnP set capabilities
Maximum PCM frequency set: 192000Hz
Maximum PCM bitdepth set: 24
Not native DSD capable
Avoid RAW PCM streams: No

UPnP / DLNA supported protocols :
http-get::audio/mpeg:
http-get::audio/vnd.dlna.adts:
http-get::audio/x-ms-wma:
http-get::audio/x-ms-wma:
http-get::audio/l16;rate=48000;channels=2:
http-get::audio/l16;rate=48000;channels=1:
http-get::audio/l16;rate=44100;channels=2:
http-get::audio/l16;rate=44100;channels=1:
http-get::audio/wav:
http-get::audio/mp3:
http-get::audio/flac:
http-get::audio/aac:
http-get::audio/m4a:
DLNA 1.5: No
Native Gapless playback: Yes
Universal Gapless playback active: No
Missing events workaround: No
Can play native DSD: No
Volume Control: dB
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
14 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 big endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 big endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz finite length

0 physical formats

Current device transportInfo:
CurrentTransportState: STOPPED
CurrentTransportStatus: OK
CurrentSpeed: 1

Current device MediaInfo:
NrTracks: 1
MediaDuration: 00:00:00
CurrentURI: http://192.168.1.4:49152/audirvana/audioTest.pcm
CurrentURIMetadata: dc:titletestTitle</dc:title>http://192.168.1.4:49152/audirvana/audioTest.pcmupnp:classobject.item.audioItem.musicTrack</upnp:class>dc:creator""</dc:creator>upnp:genre""</upnp:genre>upnp:artist""</upnp:artist>upnp:album""</upnp:album>upnp:albumArtURI""</upnp:albumArtURI>
nextURI:
nextURIMetadata:
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current transport actions:
Play,Stop,Next,Previous

Current device AVT service description:

<?xml version="1.0"?> 1 0 urn:schemas-denon-com:device:AiosDevice:1 Family Room Marantz http://www.marantz.com Marantz NA6006 Aios 4.025 BBH36181101782 uuid:f581dfb5-b53f-1295-0080-0005cdc97aea urn:schemas-upnp-org:device:MediaRenderer:1 Family Room Marantz http://www.marantz.com Marantz NA6006 Aios 4.025 uuid:9bb7852f-fd34-1084-0080-0005cdc97aea QPlay:1 urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /upnp/scpd/renderer_dvc/AVTransport.xml /upnp/control/renderer_dvc/AVTransport /upnp/event/renderer_dvc/AVTransport urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/scpd/renderer_dvc/ConnectionManager.xml /upnp/control/renderer_dvc/ConnectionManager /upnp/event/renderer_dvc/ConnectionManager urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /upnp/scpd/renderer_dvc/RenderingControl.xml /upnp/control/renderer_dvc/RenderingControl /upnp/event/renderer_dvc/RenderingControl urn:schemas-denon-com:device:AiosServices:1 AiosServices Marantz http://www.marantz.com Marantz NA6006 Aios 4.025 uuid:4725b06d-63e1-18ea-0080-0005cdc97aea urn:schemas-denon-com:service:ErrorHandler:1 urn:denon-com:serviceId:ErrorHandler /upnp/scpd/AiosServicesDvc/ErrorHandler.xml /upnp/control/AiosServicesDvc/ErrorHandler /upnp/event/AiosServicesDvc/ErrorHandler urn:schemas-denon-com:service:ZoneControl:2 urn:denon-com:serviceId:ZoneControl /upnp/scpd/AiosServicesDvc/ZoneControl.xml /upnp/control/AiosServicesDvc/ZoneControl /upnp/event/AiosServicesDvc/ZoneControl urn:schemas-denon-com:service:GroupControl:1 urn:denon-com:serviceId:GroupControl /upnp/scpd/AiosServicesDvc/GroupControl.xml /upnp/control/AiosServicesDvc/GroupControl /upnp/event/AiosServicesDvc/GroupControl urn:schemas-denon-com:device:ACT-Denon:1 Family Room Marantz http://www.marantz.com Marantz NA6006 Aios 4.025 BBH36181101782 uuid:eda7659e-e48e-eb1b-acfe-02e06069ec83 AIOS:0001 2 207995 Thu 2023-01-12 01:15:21 2.71.510 00:05:CD:C9:7A:E8 en_EU 4 Aios 4.025 1 Production 00:05:CD:C9:7A:EA urn:schemas-denon-com:service:ACT:1 urn:denon-com:serviceId:ACT /ACT/SCPD.xml /ACT/control /ACT/event urn:schemas-upnp-org:device:MediaServer:1 Family Room Marantz http://www.marantz.com Shares User defined folders and files to other Universal Plug and Play media devices. Marantz NA6006 Aios 4.025 BBH36181101782 uuid:383a2a84-12ac-6dcd-b8a4-207b76faabdc True True True True urn:schemas-upnp-org:service:ContentDirectory:1 urn:upnp-org:serviceId:ContentDirectory /upnp/scpd/ams_dvc/ContentDirectory.xml /upnp/control/ams_dvc/ContentDirectory /upnp/event/ams_dvc/ContentDirectory urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/scpd/ams_dvc/ConnectionManager.xml /upnp/control/ams_dvc/ConnectionManager /upnp/event/ams_dvc/ConnectionManager

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-denon-com:device:AiosDevice:1 Family Room Marantz http://www.marantz.com Marantz NA6006 Aios 4.025 BBH36181101782 uuid:f581dfb5-b53f-1295-0080-0005cdc97aea urn:schemas-upnp-org:device:MediaRenderer:1 Family Room Marantz http://www.marantz.com Marantz NA6006 Aios 4.025 uuid:9bb7852f-fd34-1084-0080-0005cdc97aea QPlay:1 urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /upnp/scpd/renderer_dvc/AVTransport.xml /upnp/control/renderer_dvc/AVTransport /upnp/event/renderer_dvc/AVTransport urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/scpd/renderer_dvc/ConnectionManager.xml /upnp/control/renderer_dvc/ConnectionManager /upnp/event/renderer_dvc/ConnectionManager urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /upnp/scpd/renderer_dvc/RenderingControl.xml /upnp/control/renderer_dvc/RenderingControl /upnp/event/renderer_dvc/RenderingControl urn:schemas-denon-com:device:AiosServices:1 AiosServices Marantz http://www.marantz.com Marantz NA6006 Aios 4.025 uuid:4725b06d-63e1-18ea-0080-0005cdc97aea urn:schemas-denon-com:service:ErrorHandler:1 urn:denon-com:serviceId:ErrorHandler /upnp/scpd/AiosServicesDvc/ErrorHandler.xml /upnp/control/AiosServicesDvc/ErrorHandler /upnp/event/AiosServicesDvc/ErrorHandler urn:schemas-denon-com:service:ZoneControl:2 urn:denon-com:serviceId:ZoneControl /upnp/scpd/AiosServicesDvc/ZoneControl.xml /upnp/control/AiosServicesDvc/ZoneControl /upnp/event/AiosServicesDvc/ZoneControl urn:schemas-denon-com:service:GroupControl:1 urn:denon-com:serviceId:GroupControl /upnp/scpd/AiosServicesDvc/GroupControl.xml /upnp/control/AiosServicesDvc/GroupControl /upnp/event/AiosServicesDvc/GroupControl urn:schemas-denon-com:device:ACT-Denon:1 Family Room Marantz http://www.marantz.com Marantz NA6006 Aios 4.025 BBH36181101782 uuid:eda7659e-e48e-eb1b-acfe-02e06069ec83 AIOS:0001 2 207995 Thu 2023-01-12 01:15:21 2.71.510 00:05:CD:C9:7A:E8 en_EU 4 Aios 4.025 1 Production 00:05:CD:C9:7A:EA urn:schemas-denon-com:service:ACT:1 urn:denon-com:serviceId:ACT /ACT/SCPD.xml /ACT/control /ACT/event urn:schemas-upnp-org:device:MediaServer:1 Family Room Marantz http://www.marantz.com Shares User defined folders and files to other Universal Plug and Play media devices. Marantz NA6006 Aios 4.025 BBH36181101782 uuid:383a2a84-12ac-6dcd-b8a4-207b76faabdc True True True True urn:schemas-upnp-org:service:ContentDirectory:1 urn:upnp-org:serviceId:ContentDirectory /upnp/scpd/ams_dvc/ContentDirectory.xml /upnp/control/ams_dvc/ContentDirectory /upnp/event/ams_dvc/ContentDirectory urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/scpd/ams_dvc/ConnectionManager.xml /upnp/control/ams_dvc/ConnectionManager /upnp/event/ams_dvc/ConnectionManager

UPnP devices found : 1
Device #0: ID 0x0 : Family Room
UID: uuid:f581dfb5-b53f-1295-0080-0005cdc97aea
Location: http://192.168.1.16:60006/upnp/desc/aios_device/aios_device.xml
Manufacturer: Marantz
Model name: Marantz NA6006

Local

Max. memory for audio buffers: 4064MB

Local Audio Engine: CoreAudio
Actual I/O buffer frame size: 0

Local devices found : 1
Device #0: ID 0x48 Built-in Output
Manufacturer: Apple Inc.
Model UID: AppleHDA:15
UID: AppleHDAEngineOutput:1F,3,0,1,1:0
Model name: Apple Inc. Built-in Output

Chromecast

Chromecast devices found : 0

image

Is this how you have set your raw pcm switch? Do you have volume set to 100% in Audirvāna?

Not exactly, but I’ve set it to Do Not Use RAW PCM, that has worked! It’s playing fine now. Many thanks for your help

2 Likes

Good deal, enjoy your Marantz