Streaming Qobuz. Songs play for about ten seconds and then stops for around ten seconds. Then plays again and stops. Keeps doing this. On some tracks the starts and stops grow shorter and then it plays continuously. On others— just stops and starts. It did this on a previous device and I uninstalled and reinstalled and it fixed the problem. Just did the same on this device and still—stops and starts in exactly the same way it did on my previous device before reinstalling fixed it.???
Hello @mikearnopol,
Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account
Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message
Audirvana Studio 2.2.7 (20208)
Windows 10 (19044) with 4GB physical RAM
Connected account of : Michael Arnopol
SIGNAL PROCESSING:
Polarity Inversion:
Globally: OFF
Per track: ON
Effects plugins ACTIVE in realtime mode
VST3 plugin #0: C:\Program Files\Common Files\VST3\FabFilter Pro-Q 3.vst3
ClassID: 72C4DB717A4D459AB97E51745D84B39D
VST3 plugin #1: C:\Program Files\Common Files\VST3\Ghz CanOpener Studio 3.vst3
ClassID: 5653544353335867687A2063616E6F70
VST3 plugin #2: None
VST3 plugin #3: None
UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear
AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF
LIBRARY SETTINGS:
Sync list: 2 folders
AUTO: C:\Users\W1\Documents
AUTO: C:\Users\W1\Music
Library database path: C:\Users\W1\AppData\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite
Remote Control server:
Listening on 192.168.1.181 on port 52255
ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio
=================== AUDIO DEVICE ========================
Active method: Local
Max. memory for audio buffers: 256MB
Local Audio Engine: WASAPI
Use max I/O buffer size: ON
Preferred device:
Model UID:
UID:
Currently playing in Integer Mode:
Device: 2ch 32bits Integer, 8 bytes per frame 96kHz
Active Sample Rate: 96kHz
Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF
Selected device:SPDIF 接口 (YLM HD USB AUDO)
Manufacturer: Microsoft
Model name: YLM HD USB AUDO
Model UID: USB\VID_262A&PID_9227&REV_0001&MI_01
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{92d07608-ac9b-439f-9134-857cfa074144}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
USB Vendor ID: 0x262a
USB Product ID: 0x9227
8 available sample rates up to 384000Hz
44100
48000
88200
96000
176400
192000
352800
384000
Volume Control
Physical: Yes
Virtual: No
Max volume alert: Enabled
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No
1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian 192kHz
2 ch Integer PCM 32bit little endian 192kHz
2 ch Integer PCM 16bit little endian 352.8kHz
2 ch Integer PCM 24bit little endian 352.8kHz
2 ch Integer PCM 32bit little endian 352.8kHz
2 ch Integer PCM 16bit little endian 384kHz
2 ch Integer PCM 24bit little endian 384kHz
2 ch Integer PCM 32bit little endian 384kHz
Local devices found : 1
Device #0: SPDIF 接口 (YLM HD USB AUDO)
Manufacturer: Microsoft
Model UID: USB\VID_262A&PID_9227&REV_0001&MI_01
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{92d07608-ac9b-439f-9134-857cfa074144}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
USB Vendor ID: 0x262a
USB Product ID: 0x9227
Model name: YLM HD USB AUDO
UPnP
UPnP devices found : 0
Chromecast
Chromecast devices found : 0
Raise the buffer size to 2000mb
Audirvana Studio 2.3.0 (20300)
Windows 10 (19045) with 4GB physical RAM
Connected account of : Michael Arnopol
SIGNAL PROCESSING:
Polarity Inversion:
Globally: OFF
Per track: ON
Effects plugins ACTIVE in offline mode
VST3 plugin #0: C:\Program Files\Common Files\VST3\FabFilter Pro-Q 3.vst3
ClassID: 72C4DB717A4D459AB97E51745D84B39D
VST3 plugin #1: None
VST3 plugin #2: None
VST3 plugin #3: None
UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear
AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF
LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: C:\Users\W1S\Music
Library database path: C:\Users\W1S\AppData\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite
Local audio files fingerprinting
Tracks with no MBID: 44
Remote Control server:
Listening on 192.168.1.253 on port 49733
ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio
=================== AUDIO DEVICE ========================
Active method: Local
Max. memory for audio buffers: 784MB
Local Audio Engine: WASAPI
Use max I/O buffer size: ON
Preferred device:
Model UID:
UID:
Currently playing in Integer Mode:
Device: 2ch 24bits Integer, 6 bytes per frame 96kHz
Active Sample Rate: 96kHz
Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF
Selected device:数字输出 (YLM HD USB AUDO)
Manufacturer: SaviAudio
Model name: YLM HD USB AUDO
Model UID: USB\VID_262A&PID_9227&REV_0001&MI_01
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{7f9b5a59-74d6-416b-9427-b7ad5a6aae12}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
USB Vendor ID: 0x262a
USB Product ID: 0x9227
8 available sample rates up to 384000Hz
44100
48000
88200
96000
176400
192000
352800
384000
Volume Control
Physical: Yes
Virtual: No
Max volume alert: Enabled
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No
1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian 192kHz
2 ch Integer PCM 32bit little endian 192kHz
2 ch Integer PCM 16bit little endian 352.8kHz
2 ch Integer PCM 24bit little endian 352.8kHz
2 ch Integer PCM 32bit little endian 352.8kHz
2 ch Integer PCM 16bit little endian 384kHz
2 ch Integer PCM 24bit little endian 384kHz
2 ch Integer PCM 32bit little endian 384kHz
Local devices found : 1
Device #0: 数字输出 (YLM HD USB AUDO)
Manufacturer: SaviAudio
Model UID: USB\VID_262A&PID_9227&REV_0001&MI_01
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{7f9b5a59-74d6-416b-9427-b7ad5a6aae12}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
USB Vendor ID: 0x262a
USB Product ID: 0x9227
Model name: YLM HD USB AUDO
UPnP
UPnP devices found : 0
Chromecast
Chromecast devices found : 0
Sorry— it’s doing the same thing on two different devices. I sent debug info for both.
Still a bit small, try 2000mb. Try playing without the fabfilter enabled to begin with.
Sorry, but how do I change the audio buffers?
Hi @mikearnopol
Can you please try to update to 2.3 and try to play your tracks without your plugins activated?
I have the same problem sometimes happens to me and it’s not clear why it happens, I tried different buffers from 3000mb to 6000mb, plugins do not affect this
I have been using this app for over 2 years and have actually never complained about it before, it just started happening recently
Can you post your debug info?
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