Stuttering/skipping when playing Radio Paradise (Windows 10 64-bit)

DW2023 · October 19, 2023, 9:44am

Hi, I am trialling Studio and Origin at present and all was well until I started checking out Internet Radios (Radio Paradise), which has led to experiencing a very pronounced, and constant, stutter/skipping every 1 or 2 seconds.

I use Sonarworks’ SoundID Reference VST3 plugin, which has worked flawlessly so far with other FLAC (PCM) material played. Disabling/bypassing the plugin does not appear to make any difference.

I haven’t checked other radio stations, but Radio Paradise is what I tune into most of the time when listening to Internet radio, so is a must-have. As such, would be great to have this issue fixed or any guidance on any configuration changes to fix the issue.

Below is the Debug Log, (without the Sonarworks plugin enabled):

Audirvana Studio 2.5.3 (20503)

Windows 10 (19045) with 8GB physical RAM

Connected account of : D W

NETWORK
Status: available
Available network interfaces:
Ethernet ({51959ec5-45c7-4887-a30b-cebd29244cec}) is private
Windows Defender Firewall status for this instance of Audirvana Studio
Active profile types: all
Private profile:
Firewall: enabled
Inbound: blocked
Outbound: allowed
Notifications: enabled
Public profile:
Firewall: enabled
Inbound: blocked
Outbound: allowed
Notifications: enabled
Third party firewall installed and registered in place of Windows Defender:
AVG Antivirus

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: OFF
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 3 folders
AUTO: D:_CD_Rips
AUTO: D:_SACD_Rips
AUTO: D:\DW_Work\Private\Music
Library database path: C:\Users\dulan\AppData\Local\Packages\Audirvana.Audirvana-4118-9684-d80dbb7827cd_q3nymrkmej12j\LocalCache\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Local audio files fingerprinting
Tracks with no MBID: 1009

Remote Control server:
Listening on 192.168.178.20 on port 52563

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Active method: Local

Max. memory for audio buffers: 4096MB

Local Audio Engine: ASIO 2
Driver version 1342
Use max I/O buffer size: ON

Preferred device:
Vinshine DENAFRIPS USB DAC
Model UID:Vinshine DENAFRIPS USB DAC
UID:Vinshine DENAFRIPS USB DAC

Currently playing in Integer Mode:
Device: 2ch 32bits Integer, 8 bytes per frame 44.1kHz

Active Sample Rate: 44.1kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: ON

Selected device:Vinshine DENAFRIPS USB DAC
Manufacturer:
Model name: Vinshine DENAFRIPS USB DAC
Model UID: Vinshine DENAFRIPS USB DAC
UID: Vinshine DENAFRIPS USB DAC

17 available sample rates up to 45158400Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
768000
1411200
1536000
2822400
5644800
11289600
22579200
45158400

Volume Control
Physical: No
Virtual: No
Max volume alert: Enabled

MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Raw DSD (msb)

Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 192kHz
2 ch Integer PCM 32bit little endian 352.8kHz
2 ch Integer PCM 32bit little endian 384kHz
2 ch Integer PCM 32bit little endian 705.6kHz
2 ch Integer PCM 32bit little endian 768kHz
2 ch Integer PCM 32bit little endian 1411.2kHz
2 ch Integer PCM 32bit little endian 1536kHz
2 ch DSD 8bit big endian in 8bit chunk 2822.4kHz
2 ch DSD 8bit big endian in 8bit chunk 5644.8kHz
2 ch DSD 8bit big endian in 8bit chunk 11289.6kHz
2 ch DSD 8bit big endian in 8bit chunk 22579.2kHz
2 ch DSD 8bit big endian in 8bit chunk 45158.4kHz

Local devices found : 2
Device #0: USB DAC ASIO
Manufacturer:
Model UID: USB DAC ASIO
UID: USB DAC ASIO
Model name: USB DAC ASIO
Device #1: Vinshine DENAFRIPS USB DAC
Manufacturer:
Model UID: Vinshine DENAFRIPS USB DAC
UID: Vinshine DENAFRIPS USB DAC
Model name: Vinshine DENAFRIPS USB DAC

UPnP

UPnP devices found : 0

Chromecast

Chromecast devices found : 1
Device #0: SMSL AD18
ID: DnsSd#Chromecast-Audio-af4343c61a69ab82b905f704427fe20f._googlecast._tcp.local#0
Model name: Chromecast Audio

smk · November 16, 2023, 9:07pm

I have the same problem!

DW2023 · November 17, 2023, 10:17am

Still working with Audirvana to work out what the problem is - will post here once resolved.

Does your session log have the following error recorded, or is it something else?
2023-11-15 15:10:33.855 [error]: FLAC decoder: error reading HTTP stream

The issue is present when using both ASIO and WASAPI. For me, ASIO is preferred since I need it to enable native DSD playback, albeit not for Radio Paradise.

smk · November 21, 2023, 10:46am

Hello,

Unfortunately I couldn’t find how to read the log file.

DW2023 · November 21, 2023, 11:18am

Carry out the following steps to view the session log:

Open Audirvana and start a session log by going to My Account and clicking ‘Start Session Log’.
Play Radio Paradise as you normally do, and once you hear skipping (a few times), go back to My Account and click on ‘Stop Session Log’, followed by ‘Open Log Folder’.
Exit Audirvana.
Open the ‘audirvana_studio.log’ file and check for error messages.