Subtle crackling and popping while using TIDAL

Hi there, just bought a sound system and Audirvana was recommended to me. I’m using it through my asus zenbook to a Rotel Michi → PC USB. Every time I put TIDAL, I can hear some crackling and popping which suggest me some problems with sample rate and buffering. My CPU and RAM are very underutilized. here is the debug:

Audirvana Studio 2.6.5 (20605)

Windows 11 (22621) with 32GB physical RAM

Connected account of : Lucas Reis

Status: available
Available network interfaces:
goodlife2 ({6042aed5-43ef-422f-b478-abe8360b1bdb}) is PUBLIC
Windows Defender Firewall status for this instance of Audirvana Studio
Active profile types: all
Private profile:
Firewall: enabled
Inbound: blocked
Outbound: allowed
Notifications: enabled
Public profile:
Firewall: enabled
Inbound: allowed
Outbound: allowed
Notifications: enabled


Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

Sync list: 1 folders
Library database path: C:\Users\lucas\AppData\Local\Packages\Audirvana.Audirvana-4118-9684-d80dbb7827cd_q3nymrkmej12j\LocalCache\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Local audio files fingerprinting
Tracks with no MBID: 1300

Remote Control server:
Listening on 2804:7f0:bf01:f09a:e6ff:b8b0:d44b:9fdf on port 53562

TIDAL: Connected as HiFi Plus

=================== AUDIO DEVICE ========================

Active method: Local

Max. memory for audio buffers: 9032MB

Local Audio Engine: WASAPI
Use max I/O buffer size: ON

Preferred device:
Speakers (MICHI USB Audio 1.0)
Model UID:USB\VID_278B&PID_5000&REV_0330&MI_00

Currently playing in Integer Mode:
Device: 2ch 24bits Integer, 6 bytes per frame 88.2kHz

Active Sample Rate: 88.2kHz

Bridge settings:
Sample rate limitation: 96kHz
Sample rate switching latency: 1s
Limit bitdepth to 24bit: OFF
Mute during sample rate change: ON

Selected device:Speakers (MICHI USB Audio 1.0)
Manufacturer: (Generic USB Audio)
Model name: MICHI USB Audio 1.0
Model UID: USB\VID_278B&PID_5000&REV_0330&MI_00
UID: \?\SWD#MMDEVAPI#{}.{eb2a8ae3-5ba0-454c-8b1b-4dff78f9ed83}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
USB Vendor ID: 0x278b
USB Product ID: 0x5000

4 available sample rates up to 96000Hz

Volume Control
Physical: Yes
Virtual: No
Max volume alert: Enabled

MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled

Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 96kHz

Local devices found : 2
Device #0: Speakers (Realtek(R) Audio)
Manufacturer: Realtek
UID: \?\SWD#MMDEVAPI#{}.{7b374bac-d337-43f9-8175-9f4592be4803}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Model name: Intel High Definition Audio
Device #1: Speakers (MICHI USB Audio 1.0)
Manufacturer: (Generic USB Audio)
Model UID: USB\VID_278B&PID_5000&REV_0330&MI_00
UID: \?\SWD#MMDEVAPI#{}.{eb2a8ae3-5ba0-454c-8b1b-4dff78f9ed83}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
USB Vendor ID: 0x278b
USB Product ID: 0x5000
Model name: MICHI USB Audio 1.0


UPnP devices found : 0


Chromecast devices found : 0

Do you have this issue while you have this output selected in Audirvāna ? :point_up_2:

As far as I could verify, nope. I’ll take another listen and I’ll let you know.

Also the subtle crackling and popping is happing even in local files, so its a Audirvāna Issue, not the tidal connection. My asus shouldn’t have this problem… Please advise.

I understand, what about the Speakers of your computer? If you select them in Audirvāna and try to play a track to it, do you get the same behavior?