Sysoptimizer error - 1

I have Audirvana plus 3.5 installed in my Macbook pro 2015 13’’.
I am using HD 58x headphones. Recently as advised by audioscience review I have activated Audio Units effects Apple AUGraphicEQ and configured.
I do not know whether this is the reason or something else after hearing a few songs in my playlist instead of music from next song I hear noise. I skip the song and it is back to normal.
Also when I start playing music from my play list by clicking the play button I get Sysoptimizer error message in a pop up window (OSStatus error -1.)

Please let me know how to resolve this.

Hello @Sethuraman_Padmesh,

Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Audirvana Mac Version 3.5.50 (3580)
macOS 11.6.0 with 8192MB RAM

Registered to S PADMESH

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
iTunes/Music library synchronization: not synchronized
Library database path: /Users/padmesh/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 5120MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
Helm MQA
Model UID:Helm MQA:2454:129B
UID:AppleUSBAudioEngine:Helm Audio:Helm MQA:20191209:1

Currently playing in Integer Mode:
Device: 2ch Non-mixable linear PCM Interleaved 24bits little endian Signed Integer, 6 bytes per frame 88.2kHz

Active Sample Rate: 88.2kHz
Hog Mode is on

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x49 Helm MQA Manufacturer:Helm Audio
Model UID:Helm MQA:2454:129B UID:AppleUSBAudioEngine:Helm Audio:Helm MQA:20191209:1

8 available sample rates up to 384000Hz
44100
48000
88200
96000
176400
192000
352800
384000
Audio buffer frame size : 116 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: Yes
Virtual: Yes
MQA capability
Auto-detect MQA devices: Yes
MQA Renderer device
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x4a 2 channels starting at 1
32 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

48 physical formats
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

Local devices found : 2
Device #0: ID 0x32 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:123 UID: AppleHDAEngineOutput:1B,0,1,1:0
Device #1: ID 0x49 Helm MQA Manufacturer: Helm Audio Model UID: Helm MQA:2454:129B UID: AppleUSBAudioEngine:Helm Audio:Helm MQA:20191209:1

UPnP devices found : 0

You do not have the audio unit activated. Do you still have your issue when you do not have one activated?

Also, what are your Sysoptimizer settings? You can see this under the settings of Audirvāna.

Yes. Before I sent you the details I deactivated it.
Now I find that Iam not getting the error message both in activated and deactivated conditions.
Thank you very much
My Sysoptimizer settings are

  1. Disable Spotlight
  2. Disable Time Machine
  3. Disable deduction of iDevices on USB
    All above disabled
    Audirvana priority Extreme

Appreciate your quick response.

Try updating Big Sur to last update, there was one yesterday…

Upgrade to Monterey?

Why not if your computer can.

First, You can try deleting
your sysopt preferences also

Close Audirvana.

Go to the Main Library Folder…
PrivilegedHelperTools folder…
Trash All the files in that folder from Audirvana
(that folder install SysOptimizer)

Go to the Main Library Folder…
LaunchDaemons Folder…
Trash All the files in that folder from Audirvana
(SystemOptimizer and prefs files)

Restart MAC. Restart Audirvana…
play a song, it will reinstall it, and then see,
if the bug is out :grinning: