TC Electronic Clarity M Stereo as AU in Audirvana Problem

Hey All,

I’m running Audirvana 3.5.50 (non studio) on a Big Sur Mac Mini with a Lynx Hilo USB interface. Generally playback is good when routed out to the Hilo via USB or to Dirac Live processor in the audio output section… Problem is when I load the TC Electronic AU plugin it shows up in 5.1 mode on the plugin itself. It only meters stereo so that’s not right. Next when I hit play the relays in my Hilo click on and off like during a sample rate change… and nothings plays. Playback just stops.
I tried switching “Use as stereo only” off and on. Didn’t make a difference. Nothing within the Audirvana settings seems to makes a difference. BTW, other plugins like pretty much any stereo EQ, compressors, iZotope Insight, etc work just fine. Just wont work with the Clarity M plugin or the Dirac Live Plugin (same 5.1 mode loads).
I’m pretty sure I know why this is happening, but can’t figure out a fix… The Lynx Hilo is a 8X8 USB interface. 4 stereo usb play channels and 4 stereo usb record channels. So I think the Clarity and Dirac AU plugins think they should load as multichannel. Anyway to force an AU plugin to load as stereo perhaps?
Wondering if anyone else has encountered the same or a similar problem?
Thanks in advance!

Hello @nowakmastering,

Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>General>Debug Info

Please remove the line corresponding to your logged-in account to avoid displaying your email address and first name/last name publicly.

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message.

i also try to find the Clarity M plugin on their website and the link I found doesn’t work, do you still have the apk of the plugin? If so, please send it at [email protected].

Thank you Antoine,

Please see debug report below. Oddly since I’ve posted my question/issue about the Clarity M plugin, I encountered a new issue which I’ve never seen since I got Audirvana about a year or two ago. Recently I was listening to Tidal via Audirvana as I always have. I looked up an artist, selected a track and it failed to load. After a minute or so, Audirvana started playing the track below my selection in the playlist. I reinstalled a slightly older 3.5.43 and the problem went away for a little bit, but still occurs time to time. Very odd, this has never happened before. The Clarity plugin not loading is somewhat of an issue. I can still meter via optical, but the recent issue with loading tracks is more concerning. Maybe the debug report can shed some insight on both matters?
I will send the clarity installer via email to [email protected]

Audirvana Mac Version 3.5.43 (3573)
macOS 11.6.0 with 16384MB RAM

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
iTunes/Music library synchronization: not synchronized
Library database path: /Users/marcinnowak/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 12522MB

Local Audio Engine:
Exclusive access: Disabled
Integer mode: Disabled

Preferred device:
Lynx Hilo
Model UID:Lynx Hilo:247F:3231
UID:AppleUSBAudioEngine:Lynx:Lynx Hilo:3203932283:1,2

Active Sample Rate: 96kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x76 Lynx Hilo Manufacturer:Lynx
Model UID:Lynx Hilo:247F:3231 UID:AppleUSBAudioEngine:Lynx:Lynx Hilo:3203932283:1,2

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Audio buffer frame size : 29 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: DSD via PCM 1.1
Device audio channels
Multichannel: 8 channels
Preferred stereo channels L:3 R:4
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Channel 2 unused
Channel 3 unused
Channel 4 unused
Channel 5 unused
Channel 6 unused
Channel 7 unused

Audio channels in use
Number of channels: 8
Use as stereo device only: Yes
Simple stereo device: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 2
Channel #1 :Stream 0 channel 3

Stream ID 0x77 8 channels starting at 1
12 virtual formats:
8 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
8 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
8 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
8 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
8 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
8 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz

12 physical formats
8 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
8 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
8 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
8 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
8 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
8 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz

Local devices found : 7
Device #0: ID 0x72 BL450 Manufacturer: Apple Inc. Model UID: AppleGFXHDA:0 UID: AppleGFXHDAEngineOutputDP:f803:0:{6D1E-5B86-000CD2C1}
Device #1: ID 0x76 Lynx Hilo Manufacturer: Lynx Model UID: Lynx Hilo:247F:3231 UID: AppleUSBAudioEngine:Lynx:Lynx Hilo:3203932283:1,2
Device #2: ID 0x39 BlackHole 16ch Manufacturer: Existential Audio Inc. Model UID: BlackHole16ch_ModelUID UID: BlackHole16ch_UID
Device #3: ID 0x40 BlackHole 2ch Manufacturer: Existential Audio Inc. Model UID: BlackHole2ch_ModelUID UID: BlackHole2ch_UID
Device #4: ID 0x6c Mac mini Speakers Manufacturer: Apple Inc. Model UID: Speaker UID: BuiltInSpeakerDevice
Device #5: ID 0x4c Dolby Audio Bridge Manufacturer: Dolby Model UID: DABASPDevice_ModelUID UID: DABASPDevice_UID
Device #6: ID 0x47 Dirac Virtual Audio Device Manufacturer: Dirac Research AB Model UID: com.dirac.vad_ModelUID UID: com.dirac.vad_UID

UPnP devices found : 0

Have you tried to disconnect and reconnect your Tidal account?