The application for Windows 10 does not authenticate trial for Studio

Please advise how to proceed. The screenshot is enclosed. I also cannot find the downloaded file. Thanks in advance.

Put in your post if A+ or Studio and hopefully someone has a quick fix

OK. Thanks.

Well no quick answer perhaps, 13:30 in Paris so probably tomorrow if they are in…….I would hope so

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Tomorrow is weekend there :grinning:


Yup, just hopeful that the windows peoples get some clear direction, seems like many different issues but the same results……strange
I know how the frustration can be

Jim, I think he’s trying to get the trial of Studio going not an update, can you help him find his download location?

Hello @Loren,

Have you been able to connect to your account in Studio?

Yes I have.

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