Tidal free trial

I tried to get the voucherr from Tidal to begin my free trial period but it said I already have it as of January 1, 2020. I have never received it. Help.

Hello @randy, The TIDAL 3 months free trial voucher is meant for trying TIDAL by creating a new account. It is not valid for existing accounts.

To use your TIDAL voucher, you go to the Streaming page of Audirvana preferences.
There you click on the “Get it” button. This retrieves your voucher.
Next step is to create your new TIDAL account.
For this, click on the “Go to Sign Up page” button. This opens the special sign up page on TIDAL website, which says the account will be created with a 90 days free trial period.
Be sure to not be logged on TIDAL with a previous account in any web browser before starting this process, and not use any email address used previously with TIDAL.