Tidal no longer showing fav or playlist

After Audirvana update login seemed to create new account? Fav and playlist empty - get error - unable to open an audio file for playback.

debug info added
Audirvana Mac Version 3.5.33 (3563)
macOS 10.13.6 with 8192MB RAM

Registered to Peter Black

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: ON
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
iZotope SRC with device max frequency upsampling iZotope SRC filter parameters
Steepness = 150
Filter max length = 500000
Cut-Off (x Nyquist) = 100%
Anti-aliasing = 200
Phase = 100%

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: by track
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
Manual: /Users/peterblack/Library/Mobile Documents/com~apple~CloudDocs/.Trash/DSD Music Files
iTunes/Music library synchronization: not synchronized
Library database path: /Users/peterblack/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 7168MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
iFi (by AMR) HD USB Audio Output
Model UID:iFi (by AMR) HD USB Audio:20B1:3008
UID:AppleUSBAudioEngine:iFi (by AMR):iFi (by AMR) HD USB Audio:00000000:1

Active Sample Rate: 44.1kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: ON

Selected device:
Local audio device
ID 0x27 iFi (by AMR) HD USB Audio Output Manufacturer:iFi (by AMR)
Model UID:iFi (by AMR) HD USB Audio:20B1:3008 UID:AppleUSBAudioEngine:iFi (by AMR):iFi (by AMR) HD USB Audio:00000000:1

8 available sample rates up to 384000Hz
44100
48000
88200
96000
176400
192000
352800
384000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
MQA Renderer device
DSD capability: DSD via PCM 1.0
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x28 2 channels starting at 1
16 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz

16 physical formats
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz

Local devices found : 4
Device #0: ID 0xc6 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:33 UID: AppleHDAEngineOutput:1B,0,1,2:0
Device #1: ID 0x27 iFi (by AMR) HD USB Audio Output Manufacturer: iFi (by AMR) Model UID: iFi (by AMR) HD USB Audio:20B1:3008 UID: AppleUSBAudioEngine:iFi (by AMR):iFi (by AMR) HD USB Audio:00000000:1
Device #2: ID 0x2a Soundflower (2ch) Manufacturer: ma++ ingalls for Cycling '74 Model UID: com_cycling74_driver_SoundflowerDevice:Soundflower UID: SoundflowerEngine:0
Device #3: ID 0x35 Soundflower (64ch) Manufacturer: ma++ ingalls for Cycling '74 Model UID: com_cycling74_driver_SoundflowerDevice:Soundflower UID: SoundflowerEngine:1

UPnP devices found : 0

Hello @Pete, what do you mean by create a new account? You are not using the latest version of Audirvana, you should be in 3.5.38, can you check update in Audirvana here?

I can see that you are not connected to your Tidal account, can you login to it in Audirvana in Preference>Streaming?

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