Tidal not loading music

After the latest updates, my tidal stops loading tracks, as if my internet speed is 1 kbps, changing the buffer or completely restarting the audiorvan helps me, only after that my tidal music loaded normally
2023-04-14 20:32:52,298 [10] DEBUG Audirvana.App - Error reading FLAC file https://sp-pr-fa.audio.tidal.com/mediatracks/CAEaKRInNmRjYjgyM2UzNDlkYzUxZDM3NGUwMjc3ZDMzNGExMzRfNjAubXA0/0.flac?token=1681489973~YmRmM2ZiY2JmODc2MzNkZTg4NDExMmFkOTg2M2NjNjYxMGJjMzIwNQ== : FLAC__STREAM_DECODER_ABORTED
2023-04-14 20:32:52,298 [10] DEBUG Audirvana.App - Fatal error reading audio file https://sp-pr-fa.audio.tidal.com/mediatracks/CAEaKRInNmRjYjgyM2UzNDlkYzUxZDM3NGUwMjc3ZDMzNGExMzRfNjAubXA0/0.flac?token=1681489973~YmRmM2ZiY2JmODc2MzNkZTg4NDExMmFkOTg2M2NjNjYxMGJjMzIwNQ== aborting loading at frame 2646000
2023-04-14 20:34:26,448 [10] DEBUG Audirvana.App - Error reading FLAC file https://sp-pr-fa.audio.tidal.com/mediatracks/CAEaKRInOTVhZmFmYWI4YjMzMzYwYzA3NTRlMmMzMzEyMzYxNmFfNjEubXA0/0.flac?token=1681490061~ZTdlNTYzNWMwOTc5NDY0NjdiODdhM2ZhYTZkYTQ1OTk1ZmNhZjRjNA== : FLAC__STREAM_DECODER_ABORTED
2023-04-14 20:34:26,448 [10] DEBUG Audirvana.App - Fatal error reading audio file https://sp-pr-fa.audio.tidal.com/mediatracks/CAEaKRInOTVhZmFmYWI4YjMzMzYwYzA3NTRlMmMzMzEyMzYxNmFfNjEubXA0/0.flac?token=1681490061~ZTdlNTYzNWMwOTc5NDY0NjdiODdhM2ZhYTZkYTQ1OTk1ZmNhZjRjNA== aborting loading at frame 12127500

Hi @GucciBoss,

Have you already tried to disconnect and reconnect your Tidal account from Audirvāna Studio?

now I’ll try to do this and listen to the music and see if something changes, it’s just so strange, I listen to music from different albums or tracks I like, then at some random moment the track that I turn on starts to load slowly and the audio rupture may even freeze,I just used roon a couple of days ago, there never was such a problem, now I switched back to auditrvana and I get these strange freezes

Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Audirvana Studio 2.3.0 (20300)

Windows 10 Enterprise (19043) with 16GB physical RAM

Connected account of : Alex BigCheeze

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins ACTIVE in realtime mode
	VST3 plugin #0: C:\Program Files\Common Files\VST3\Plugin Alliance\TBTECH Kirchhoff-EQ.vst3
		ClassID: 565354356D6267746274656368206B69
	VST3 plugin #1: None
	VST3 plugin #2: None
	VST3 plugin #3: None

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase minimum phase

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
Library database path: C:\Users\BigGenius\AppData\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Local audio files fingerprinting
Tracks with no MBID: 286

Remote Control server:
Listening on 192.168.1.105 on port 53263

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Active method: Local

Max. memory for audio buffers: 2600MB

Local Audio Engine: ASIO 2
Driver version 1337
Use max I/O buffer size: OFF

Preferred device:
Topping USB Audio Device
Model UID:Topping USB Audio Device
UID:Topping USB Audio Device

Active Sample Rate: 44.1kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:Topping USB Audio Device
Manufacturer:
Model name: Topping USB Audio Device
Model UID: Topping USB Audio Device
UID: Topping USB Audio Device

14 available sample rates up to 22579200Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
768000
2822400
5644800
11289600
22579200

Volume Control
Physical: No
Virtual: No
Max volume alert: Enabled

MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Raw DSD (MSB)

Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 192kHz
2 ch Integer PCM 32bit little endian 352.8kHz
2 ch Integer PCM 32bit little endian 384kHz
2 ch Integer PCM 32bit little endian 705.6kHz
2 ch Integer PCM 32bit little endian 768kHz
2 ch DSD 8bit big endian in 8bit chunk 2822.4kHz
2 ch DSD 8bit big endian in 8bit chunk 5644.8kHz
2 ch DSD 8bit big endian in 8bit chunk 11289.6kHz
2 ch DSD 8bit big endian in 8bit chunk 22579.2kHz

Local devices found : 1
Device #0: Topping USB Audio Device
Manufacturer:
Model UID: Topping USB Audio Device
UID: Topping USB Audio Device
Model name: Topping USB Audio Device
UPnP
UPnP devices found : 0
Chromecast
Chromecast devices found : 0

Does it works better without the plugin?

Probably yes

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