Hi all,
I have found another weird situation with AS and Tidal.
When using the AS app on my Mac, I can see al my Tidal playlists but when I try to open one it won’t load the songs within that playlist.
Strangely, I can use the remote app on my iPhone to open and play the playlist and can select any song from the playlist without a problem.
Is this a known bug? If so, any fixes?
Hi @JB92,
Can you send us a copy of the "Debug Info“ when you have this issue? You can get it in Audirvana Settings>My account.
Note: By clicking on the Debug Info button, Audirvana automatically copies all its content. All you have to do is paste it in response to this message
Sure thing @Antoine, here you go.
I will add that
Audirvana Studio 2.7.0 (20700)
macOS Version 13.0 (Build 22A380) with 8GB physical RAM
Connected account of : Jacques Booyens
NETWORK
Status: available
SIGNAL PROCESSING:
Polarity Inversion:
Globally: OFF
Per track: ON
Effects plugins ACTIVE in offline mode with legacy macOS API
AU plugin #0: Music Effect - MeldaProduction MConvolutionEZ ()
AU plugin #1: None
AU plugin #2: None
AU plugin #3: None
UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear
AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: ON
LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Users/jacquesbooyens/Library/Mobile Documents/com~apple~CloudDocs/Music/Collection
iTunes/Music library synchronization: last synchronized on Fri Feb 2 17:40:01 2024
Library database path: /Users/jacquesbooyens/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite
Local audio files fingerprinting
Tracks with no MBID: 1093
Remote Control server:
Listening on 127.0.0.1 on port 50982
ACTIVE STREAMING SERVICES
TIDAL: Connected as HiFi Plus
=================== AUDIO DEVICE ========================
Active method: UPnP
Preferred device: [UPnP] Living Room Model UID:Linkplay Technology Inc. WiiM Pro-4E82 UID:uuid:FF98F09C-C6DB-EC21-B9CD-01F2FF98F09C
Selected device:Living Room
Manufacturer: Linkplay Technology Inc.
Model name: WiiM Pro-4E82
Model UID: Linkplay Technology Inc. WiiM Pro-4E82
UID: uuid:FF98F09C-C6DB-EC21-B9CD-01F2FF98F09C
UPnP device at http://192.168.3.14:49152/description.xml
ID 0x0
6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: Yes
Max volume alert: Disabled
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability
Unhandled (PCM conversion) with boost gain of 0dB
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP set capabilities
Maximum PCM frequency set: 192000Hz
Maximum PCM bitdepth set: 24
Not native DSD capable
Avoid RAW PCM streams: Yes
Unwanted playback stop workaround: Yes
UPnP / DLNA supported protocols :
http-get::audio/wav:DLNA.ORG_PN=LPCM
http-get::audio/x-wav:DLNA.ORG_PN=LPCM
http-get::audio/mpeg:DLNA.ORG_PN=MP3
http-get::audio/mpeg:DLNA.ORG_PN=MP3X
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMABASE
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMAPRO
http-get::audio/mpeg:DLNA.ORG_PN=MP2_MPS
http-get::audio/mp3:
http-get::audio/wma:
http-get::audio/mpeg:
http-get::audio/vnd.dlna.adts:DLNA.ORG_PN=AAC_ADTS
http-get::audio/vnd.dlna.adts:DLNA.ORG_PN=AAC_ADTS_320
http-get::audio/m4a:DLNA.ORG_PN=AAC_ISO
http-get::audio/aac:DLNA.ORG_PN=AAC_ISO
http-get::audio/ac3:DLNA.ORG_PN=AC3
http-get::audio/ogg:*
http-get::audio/ape:
http-get::audio/x-ape:
http-get::audio/flac:
DLNA 1.5: Yes
Native Gapless playback: Yes
Universal Gapless playback active: Yes
Missing events workaround: No
Can play native DSD: No
Volume Control: scalar
Number of channels: 2
Use as stereo device only: No
1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
Stream ID 0x0 0 channels starting at 0
12 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz finite length
0 physical formats
Current device transportInfo:
CurrentTransportState: PAUSED_PLAYBACK
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 0
MediaDuration: 00:00:00
CurrentURI: optical
CurrentURIMetadata: <?xml version="1.0" encoding="UTF-8"?>
upnp:classobject.item.audioItem.musicTrack</upnp:class>
song:subid</song:subid>
song:description</song:description>
song:id0</song:id>
song:coding_fLPCM</song:coding_f>
song:singerid0</song:singerid>
song:albumid0</song:albumid>
optical
dc:title</dc:title>
dc:creator</dc:creator>
upnp:artist</upnp:artist>
upnp:album</upnp:album>
upnp:albumArtURI</upnp:albumArtURI>
nextURI:
nextURIMetadata:
PlayMedium: OPTICAL
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED
Current transport actions:
Play,Stop
Current device AVT service description:
<?xml version="1.0"?> 1 0 DMR-1.50 urn:schemas-upnp-org:device:MediaRenderer:1 Living Room Linkplay Technology Inc. https://wiimhome.com WiiM Pro Receiver WiiM Pro Receiver https://wiimhome.com uuid:FF98F09C-C6DB-EC21-B9CD-01F2FF98F09C V01-Feb 1 2024 00001 WiiM Pro-4E82 FF98F09CC6DBEC21B9CD01F2 QPlay:2 image/png 48 48 24 /upnp/grender-48x48.png image/png 120 120 24 /upnp/grender-120x120.png image/jpeg 48 48 24 /upnp/grender-48x48.jpg image/jpeg 120 120 24 /upnp/grender-120x120.jpg urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /upnp/rendertransportSCPD.xml /upnp/control/rendertransport1 /upnp/event/rendertransport1 urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/renderconnmgrSCPD.xml /upnp/control/renderconnmgr1 /upnp/event/renderconnmgr1 urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /upnp/rendercontrolSCPD.xml /upnp/control/rendercontrol1 /upnp/event/rendercontrol1 urn:schemas-wiimu-com:service:PlayQueue:1 urn:wiimu-com:serviceId:PlayQueue /upnp/PlayQueueSCPD.xml /upnp/control/PlayQueue1 /upnp/event/PlayQueue1 urn:schemas-tencent-com:service:QPlay:1 urn:tencent-com:serviceId:QPlay /upnp/QPlaySCPD.xml /upnp/control/QPlay1 /upnp/event/QPlay1Current device RootDevice description:
<?xml version="1.0"?> 1 0 DMR-1.50 urn:schemas-upnp-org:device:MediaRenderer:1 Living Room Linkplay Technology Inc. https://wiimhome.com WiiM Pro Receiver WiiM Pro Receiver https://wiimhome.com uuid:FF98F09C-C6DB-EC21-B9CD-01F2FF98F09C V01-Feb 1 2024 00001 WiiM Pro-4E82 FF98F09CC6DBEC21B9CD01F2 QPlay:2 image/png 48 48 24 /upnp/grender-48x48.png image/png 120 120 24 /upnp/grender-120x120.png image/jpeg 48 48 24 /upnp/grender-48x48.jpg image/jpeg 120 120 24 /upnp/grender-120x120.jpg urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /upnp/rendertransportSCPD.xml /upnp/control/rendertransport1 /upnp/event/rendertransport1 urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/renderconnmgrSCPD.xml /upnp/control/renderconnmgr1 /upnp/event/renderconnmgr1 urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /upnp/rendercontrolSCPD.xml /upnp/control/rendercontrol1 /upnp/event/rendercontrol1 urn:schemas-wiimu-com:service:PlayQueue:1 urn:wiimu-com:serviceId:PlayQueue /upnp/PlayQueueSCPD.xml /upnp/control/PlayQueue1 /upnp/event/PlayQueue1 urn:schemas-tencent-com:service:QPlay:1 urn:tencent-com:serviceId:QPlay /upnp/QPlaySCPD.xml /upnp/control/QPlay1 /upnp/event/QPlay1UPnP devices found : 1
Device #0: ID 0x0 : Living Room
UID: uuid:FF98F09C-C6DB-EC21-B9CD-01F2FF98F09C
Location: http://192.168.3.14:49152/description.xml
Manufacturer: Linkplay Technology Inc.
Model name: WiiM Pro-4E82
Local
Max. memory for audio buffers: 4170MB
Local Audio Engine: CoreAudio
Exclusive access: ON
Integer mode: ON
Use max I/O buffer size: ON
Actual I/O buffer frame size: 512
Local devices found : 2
Device #0: ID 0x45 MacBook Air Speakers
Manufacturer: Apple Inc.
Model UID: Speaker
UID: BuiltInSpeakerDevice
Model name: Apple Inc. MacBook Air Speakers
Device #1: ID 0x51 ZoomAudioDevice
Manufacturer: zoom.us
Model UID: zoom.us.zoomaudiodevice
UID: zoom.us.zoomaudiodevice.001
Model name: zoom.us ZoomAudioDevice
Chromecast
Chromecast devices found : 1
Device #0: Living Room
ID: 603244eae4728bf202dca9ce90bc81ea
Model name: WiiM Pro Receiver
what happens when you try to open it, do you see the content in the playlist?
No @Antoine, nothing at all.
Here is the desktop app:
…and here is the mobile app:
Also worth pointing out is that the desktop app takes ages to load the playlists (at least 5 seconds per playlist). When opening the playlist I get the rainbow wheel on my Mac for a good few seconds before it opens the playlist, only to not load any tracks.
Can you share the playlist so I can try to reproduce your issue on my side?
https://www.hardreset.info/devices/apps/apps-tidal/share-playlist/
@Antoine, it happens on literally every playlist that I have…
Hi @JB92,
Have you tried to disconnect and reconnect your Tidal account from Audirvāna Studio?
Hi @Antoine,
Yes, that was the first thing that I tried to do and repeated when I installed the new version.
Another interesting quirk to this bug:
When I go to Tidal → My Music → My Playlists, I see all the Playlists that I created in the Tidal Application on my MAC.
However, all the playlists show their titles and Album Collage but NO tracks are listed in ANY of the playlists.
I have shutdown Audirvana, logged/logged back out. It shows the Playlists BUT no tracks in any of them 
What am I missing? Please see attached screenshot.
Does it work if you try to access this playlist using the remote?
I have never used the remote functionality, so not sure. I shall download the remote app and report back.
Okay, here is an update… After using the Remote Application, I saw the following behaviour.
The Playlists that are coming up 1st are simply put as “Music” title header. In the Remote App, these same playlists are put under the “Apple” tab. I no longer have Apple Subscription, so not sure how or why these lists are showing up?
Then there is ANOTHER playlist tab, called Tidal, in the remote App. If I play those, they all work. Going back to the Desktop version, if I scroll past the non-working “Music” titled playlists I can get to the Tidal playlists and they work.
So questions, how do I remove the “Apple” Music playlists since they don’t work. Also I cancelled my Qobuz account, but now every startup it is saying it has issues logging into Qobuz, but when I go to settings > streaming, it shows “disconnected” under Qobuz
You must go to Audirvāna settings under the LOCAL section and remove the iTunes/Musci sync.
About Qobuz, can you disconnect and then reconnect your account? To do this, you must go to Audirvāna settings, My Account section.
@Antoine just an update here.
Is there any news that could be shared re this bug? Possibly the team is working on resolving this?
Which Mac are you using? Is it an Apple Silicon?
Yes, M1
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