Too Many Installations-Deactivate

I have a suggestion for the too many installations problem. I installed Audirvana on a new PC and wasn’t sure how many computers currently had the program on them. When I entered my license key, here’s the exact message I received:

Too many installs
There are too many installs for your license.
Uninstall Audirvana on one of your computers before trying again.

Of course if you follow these instructions, you’re still not able to do a new install. That’s because the instructions do not state that you must DEACTIVATE a computer before uninstalling the program.

Just a suggestion, please put the deactivate part in the instructions. It is kind of important.

I requested that one of my Windows 10 installs be deactivated yesterday. I’m still waiting for that to occur so I can do my fresh installation.

Thanks and Happy New Year!

Hello @jdt,

I have removed all your computers from the license database.
You can now activate up to two PC running Windows 10.

To install Audirvana on your PC, you can proceed as follows:

  1. install trial version :
  2. unlock it by loading your license key

Hello @Antoine. I am having to too many installs problem and I cannot fix it because I have already wiped my old computer, being unaware of the need to uninstall. Can you please help me?