Can you paste the debug info here? Have you tried disconnecting and logging in again after you purchased the license?
Yes you can use Tidal after paying. Look in Audirvana settings\streaming if you are connected to Tidal.
- If not: connect in Audirvana to Tidal (with your Tidal username and password) and restart Audirvana.
- If you are already connected in Audirvana: Disconnect Tidal in Audirvana. Restart Audirvana and follow step 1).
Try logging in at https://my.audirvana.com
Disconnect from there are sign in again from Audirvana on your computer.
Are you on Windows?
Try disabling the firewall.
Can you paste the debug info here? Are you able to select your streamer? Can you play to the built in audio device? Are you able to play local files?
Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account
Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message.
You can’t stream Tidal using Audirvana Origin. For that you need Audirvana Studio. Origin is for local content playback only.