Tracks won't play Local or Qobuz Windows 10

Here is the Debug log:

Audirvana 3.5.46

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX with Power Of Two upsampling
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 2 folders
AUTO: \QNAP\Multimedia
AUTO: \QNAP\Q-Music Folder
Library database path: C:\Users\irago\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Preferred device: Volumio Model UID:Volumio Volumio UID:uuid:04255cb4-11f0-58db-0053-dca6324af1c1

Selected device:
UPnP device at http://192.168.4.75:49153/description.xml
Volumio Manufacturer:Volumio
Model UID:Volumio Volumio UID:uuid:04255cb4-11f0-58db-0053-dca6324af1c1

10 available sample rates up to 768000Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
768000
Volume control: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Raw DSD (MSB)
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get::application/flac:
http-get::audio/flac:
http-get::audio/x-flac:
http-get::audio/aac:
http-get::audio/x-aiff:
http-get::audio/dff:
http-get::audio/x-dff:
http-get::audio/dsd:
http-get::audio/x-dsd:
http-get::audio/dsf:
http-get::audio/x-dsf:
http-get::audio/m4a:
http-get::audio/x-m4a:
http-get::audio/mp1:
http-get::audio/mp4:
http-get::audio/mpeg:
http-get::audio/x-mpeg:
http-get::audio/ogg:
http-get::audio/vorbis:
http-get::audio/wav:
http-get::audio/x-wav:
http-get::audio/wave:
http-get::audio/x-ms-wma:
http-get::audio/x-ogg:
http-get::audio/x-scpls:
http-get::audio/x-vorbis+ogg:
http-get::audio/x-vorbis:
http-get::video/mp4:
DLNA 1.5: No
Gapless playback: Yes
Missing events workaround: Yes
Can play native DSD: Yes
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 352.8kHz
2 ch Integer PCM 24bit little endian 352.8kHz
2 ch Integer PCM 16bit little endian 705.6kHz
2 ch Integer PCM 24bit little endian 705.6kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian 192kHz
2 ch Integer PCM 16bit little endian 384kHz
2 ch Integer PCM 24bit little endian 384kHz
2 ch Integer PCM 16bit little endian 768kHz
2 ch Integer PCM 24bit little endian 768kHz
2 ch DSD 8bit little endian in 8bit chunk 2822.4kHz
2 ch DSD 8bit little endian in 8bit chunk 5644.8kHz

Current device transportInfo:
CurrentTransportState: STOPPED
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 00:00:00
CurrentURI:
CurrentURIMetadata:
nextURI: http://192.168.4.23:49152/audirvana/audio_1_5.wav
nextURIMetadata:
PlayMedium: NONE
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 TransportState no string STOPPED PLAYING TransportStatus no string OK ERROR_OCCURRED PlaybackStorageMedium no string PossiblePlaybackStorageMedia no string RecordStorageMedium no string PossibleRecordStorageMedia no string CurrentPlayMode no string NORMAL SHUFFLE REPEAT_ONE REPEAT_ALL RANDOM DIRECT_1 NORMAL TransportPlaySpeed no string 1 no RecordMediumWriteStatus string CurrentRecordQualityMode no string PossibleRecordQualityModes no string NumberOfTracks no ui4 0 2000 1 CurrentTrack no ui4 0 2000 1 CurrentTrackDuration no string CurrentMediaDuration no string CurrentTrackMetaData no string CurrentTrackURI no string AVTransportURI no string AVTransportURIMetaData no string NextAVTransportURI no string NextAVTransportURIMetaData no string RelativeTimePosition no string AbsoluteTimePosition no string RelativeCounterPosition no i4 AbsoluteCounterPosition no i4 CurrentTransportActions no string LastChange yes string A_ARG_TYPE_SeekMode no string ABS_TIME REL_TIME A_ARG_TYPE_SeekTarget no string A_ARG_TYPE_InstanceID no ui4 SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Stop InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Pause InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget Next InstanceID in A_ARG_TYPE_InstanceID Previous InstanceID in A_ARG_TYPE_InstanceID SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 Volumio Volumio https://volumio.org The Audiophile Music Player Volumio 1.0 https://volumio.org 42 uuid:04255cb4-11f0-58db-0053-dca6324af1c1 image/png 64 64 32 /upmpd/icon.png urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /upmpd/RenderingControl.xml /ctl/RenderingControl /evt/RenderingControl urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /upmpd/AVTransport.xml /ctl/AVTransport /evt/AVTransport urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upmpd/ConnectionManager.xml /ctl/ConnectionManager /evt/ConnectionManager urn:av-openhome-org:service:Product:1 urn:av-openhome-org:serviceId:Product /upmpd/OHProduct.xml /ctl/OHProduct /evt/OHProduct urn:av-openhome-org:service:Info:1 urn:av-openhome-org:serviceId:Info /upmpd/OHInfo.xml /ctl/OHInfo /evt/OHInfo urn:av-openhome-org:service:Time:1 urn:av-openhome-org:serviceId:Time /upmpd/OHTime.xml /ctl/OHTime /evt/OHTime urn:av-openhome-org:service:Volume:1 urn:av-openhome-org:serviceId:Volume /upmpd/OHVolume.xml /ctl/OHVolume /evt/OHVolume urn:av-openhome-org:service:Playlist:1 urn:av-openhome-org:serviceId:Playlist /upmpd/OHPlaylist.xml /ctl/OHPlaylist /evt/OHPlaylist urn:av-openhome-org:service:Radio:1 urn:av-openhome-org:serviceId:Radio /upmpd/OHRadio.xml /ctl/OHRadio /evt/OHRadio /upmpd/presentation.html http://192.168.4.75:49153/

UPnP devices found : 3
Device #0Living Room UID: uuid:A46DDFC5-FF87-F342-70EB-EF0C1B3FB25E Location: http://192.168.4.75:9000/plugins/UPnP/MediaRenderer.xml?player=bb%3Abb%3A58%3Aaa%3A5f%3Ab8
Device #1Volumio UID: uuid:C15F559D-BF8A-3717-A101-498617A71F7E Location: http://192.168.4.75:9000/plugins/UPnP/MediaRenderer.xml?player=bb%3Abb%3Ab9%3A32%3Aa9%3A47
Device #2Volumio UID: uuid:04255cb4-11f0-58db-0053-dca6324af1c1 Location: http://192.168.4.75:49153/description.xml

Max. memory for audio buffers: 3314MB

Local Audio Engine:ASIO 0 driver version 0

Local devices found : 5
Device #0: ASIO4ALL v2 Manufacturer: Model UID: ASIO4ALL v2 UID: ASIO4ALL v2
Device #1: JackRouter Manufacturer: Model UID: JackRouter UID: JackRouter
Device #2: JRiver Media Center 25 Manufacturer: Model UID: JRiver Media Center 25 UID: JRiver Media Center 25
Device #3: miniDSP ASIO Driver Manufacturer: Model UID: miniDSP ASIO Driver UID: miniDSP ASIO Driver
Device #4: Topping USB Audio Device Manufacturer: Model UID: Topping USB Audio Device UID: Topping USB Audio Device

Have you tried to play with upsampling turned off?

Yes. Upsampling turned off. Still won’t play.

Audirvana 3.5.46

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 2 folders
AUTO: \QNAP\Multimedia
AUTO: \QNAP\Q-Music Folder
Library database path: C:\Users\irago\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Preferred device: Volumio Model UID:Volumio Volumio UID:uuid:04255cb4-11f0-58db-0053-dca6324af1c1

Selected device:
UPnP device at http://192.168.4.75:49153/description.xml
Volumio Manufacturer:Volumio
Model UID:Volumio Volumio UID:uuid:04255cb4-11f0-58db-0053-dca6324af1c1

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Raw DSD (MSB)
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get::application/flac:
http-get::audio/flac:
http-get::audio/x-flac:
http-get::audio/aac:
http-get::audio/x-aiff:
http-get::audio/dff:
http-get::audio/x-dff:
http-get::audio/dsd:
http-get::audio/x-dsd:
http-get::audio/dsf:
http-get::audio/x-dsf:
http-get::audio/m4a:
http-get::audio/x-m4a:
http-get::audio/mp1:
http-get::audio/mp4:
http-get::audio/mpeg:
http-get::audio/x-mpeg:
http-get::audio/ogg:
http-get::audio/vorbis:
http-get::audio/wav:
http-get::audio/x-wav:
http-get::audio/wave:
http-get::audio/x-ms-wma:
http-get::audio/x-ogg:
http-get::audio/x-scpls:
http-get::audio/x-vorbis+ogg:
http-get::audio/x-vorbis:
http-get::video/mp4:
DLNA 1.5: No
Gapless playback: Yes
Missing events workaround: Yes
Can play native DSD: Yes
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian 192kHz

Current device transportInfo:
CurrentTransportState: STOPPED
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 00:00:00
CurrentURI:
CurrentURIMetadata:
nextURI:
nextURIMetadata:
PlayMedium: NONE
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 TransportState no string STOPPED PLAYING TransportStatus no string OK ERROR_OCCURRED PlaybackStorageMedium no string PossiblePlaybackStorageMedia no string RecordStorageMedium no string PossibleRecordStorageMedia no string CurrentPlayMode no string NORMAL SHUFFLE REPEAT_ONE REPEAT_ALL RANDOM DIRECT_1 NORMAL TransportPlaySpeed no string 1 no RecordMediumWriteStatus string CurrentRecordQualityMode no string PossibleRecordQualityModes no string NumberOfTracks no ui4 0 2000 1 CurrentTrack no ui4 0 2000 1 CurrentTrackDuration no string CurrentMediaDuration no string CurrentTrackMetaData no string CurrentTrackURI no string AVTransportURI no string AVTransportURIMetaData no string NextAVTransportURI no string NextAVTransportURIMetaData no string RelativeTimePosition no string AbsoluteTimePosition no string RelativeCounterPosition no i4 AbsoluteCounterPosition no i4 CurrentTransportActions no string LastChange yes string A_ARG_TYPE_SeekMode no string ABS_TIME REL_TIME A_ARG_TYPE_SeekTarget no string A_ARG_TYPE_InstanceID no ui4 SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Stop InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Pause InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget Next InstanceID in A_ARG_TYPE_InstanceID Previous InstanceID in A_ARG_TYPE_InstanceID SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 Volumio Volumio https://volumio.org The Audiophile Music Player Volumio 1.0 https://volumio.org 42 uuid:04255cb4-11f0-58db-0053-dca6324af1c1 image/png 64 64 32 /upmpd/icon.png urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /upmpd/RenderingControl.xml /ctl/RenderingControl /evt/RenderingControl urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /upmpd/AVTransport.xml /ctl/AVTransport /evt/AVTransport urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upmpd/ConnectionManager.xml /ctl/ConnectionManager /evt/ConnectionManager urn:av-openhome-org:service:Product:1 urn:av-openhome-org:serviceId:Product /upmpd/OHProduct.xml /ctl/OHProduct /evt/OHProduct urn:av-openhome-org:service:Info:1 urn:av-openhome-org:serviceId:Info /upmpd/OHInfo.xml /ctl/OHInfo /evt/OHInfo urn:av-openhome-org:service:Time:1 urn:av-openhome-org:serviceId:Time /upmpd/OHTime.xml /ctl/OHTime /evt/OHTime urn:av-openhome-org:service:Volume:1 urn:av-openhome-org:serviceId:Volume /upmpd/OHVolume.xml /ctl/OHVolume /evt/OHVolume urn:av-openhome-org:service:Playlist:1 urn:av-openhome-org:serviceId:Playlist /upmpd/OHPlaylist.xml /ctl/OHPlaylist /evt/OHPlaylist urn:av-openhome-org:service:Radio:1 urn:av-openhome-org:serviceId:Radio /upmpd/OHRadio.xml /ctl/OHRadio /evt/OHRadio /upmpd/presentation.html http://192.168.4.75:49153/

UPnP devices found : 3
Device #0Volumio UID: uuid:04255cb4-11f0-58db-0053-dca6324af1c1 Location: http://192.168.4.75:49153/description.xml
Device #1Volumio UID: uuid:C15F559D-BF8A-3717-A101-498617A71F7E Location: http://192.168.4.75:9000/plugins/UPnP/MediaRenderer.xml?player=bb%3Abb%3Ab9%3A32%3Aa9%3A47
Device #2Living Room UID: uuid:A46DDFC5-FF87-F342-70EB-EF0C1B3FB25E Location: http://192.168.4.75:9000/plugins/UPnP/MediaRenderer.xml?player=bb%3Abb%3A58%3Aaa%3A5f%3Ab8

Max. memory for audio buffers: 3314MB

Local Audio Engine:ASIO -2147468945 driver version 1115

Local devices found : 5
Device #0: ASIO4ALL v2 Manufacturer: Model UID: ASIO4ALL v2 UID: ASIO4ALL v2
Device #1: JackRouter Manufacturer: Model UID: JackRouter UID: JackRouter
Device #2: JRiver Media Center 25 Manufacturer: Model UID: JRiver Media Center 25 UID: JRiver Media Center 25
Device #3: miniDSP ASIO Driver Manufacturer: Model UID: miniDSP ASIO Driver UID: miniDSP ASIO Driver
Device #4: Topping USB Audio Device Manufacturer: Model UID: Topping USB Audio Device UID: Topping USB Audio Device

Hello @irate1,

Does the issue happens right after you click on play? Is the music loading or not at all?

Hello @Antoine,

The music seems to load, the white bar moves across the bottom from left to right, but the time stays at 00:00.

Thanks,
irate1

Can you check the firewall settings: In Settings > Update and Security > Windows Security > Firewall and Network Protection > Allow an application through firewall, make sure that Audirvana is allowed to access the network.

If you are using a VPN, make sure it is up to date and try to disable it.

Have you tried to restart your Volumio?

That worked. Thank you.

I have three instances of Audirvana in the Apps list, two were checked and one was not.
Why would I have three instances of Audirvana? I have two hard drives, AV is installed on each, but
shouldn’t Audirvana only show up in the list once or twice? Should I delete one, or two? Or maybe it doesn’t matter?

Thank you.

Each time an update of Audirvana is made we need to add it in the firewall, this is why you see it multiple times.

Thank you!