Good afternoon.
First post here.
I installed Audirvana for Windows 10 on the 15th . It accepted the trial period start (which was set to 15 days when the web page claims 30? is there a typo there?).
I have had some UPnP issues (which I will report in a separate post) which had prevented me to do real testing. I found via other forums a workaround to circumvent an apparently known-but-undocuemented bug, but now I cannot get Audirvana to go past the license screen.
It just says:
“There is no valid license available to continue execution of Audirvana Plus”, an I have options to “Enter license key”, “buy now”, or “exit”. I don’t have the option to access the trial period anymore, even though I’m still within the valid trial period.
Furthermore, support has been unresponsive for a few days regarding both my issues, and it took a full day to even activate this account. So I have lost most part of the first 5 days out the 15 days of trials (when they were supposed to be 30).
As you can imagine, I’m not the happiest tester at this point.
How can this issue be resolved? Do I need to delete something locally for it to try to acquire the remote trial license? Will this be a recurring issue once the software is bought and I would have constant key validation issues and will have several days of no-play time? What is the licensing model? If this is going to be a repeating issue and I won’t be able to listen whenever I want to, that could pose a problem on the licensing model for me, really hard to think this is not the case for many others.
Thanks for any insight, best regards,
Rafa.