Trouble playing dsd files

DSD64 files play one song and then PC freezes. DSD128, 256 and 512 do not play at all. PC gives a mini dump message. How do I rectify this?

Can you dump the debug info here?

Hello @jeffwells,

Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Sun, Dec 13, 3:51 PM (2 days ago)
to Alex

ccccccccccccccccccccccccAudirvana 3.5.42

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 2 folders
AUTO: C:\Users\jeff\Music\Acoustic Sounds Super HiRez
AUTO: C:\Users\jeff\Music\iTunes\iTunes Media\Music
Library database path: C:\Users\jeff\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 3818MB

Local Audio Engine:ASIO 2 driver version 2

Preferred device:
Combo384 ASIO 1.03
Model UID:Combo384 ASIO 1.03
UID:Combo384 ASIO 1.03

Currently playing in Integer Mode:
Device: 16ch 32bits Integer, 64 bytes per frame 44.1kHz

Active Sample Rate: 44.1kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
Combo384 ASIO 1.03 Manufacturer:
Model UID:Combo384 ASIO 1.03 UID:Combo384 ASIO 1.03

17 available sample rates up to 45158400Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
768000
1411200
1536000
2822400
5644800
11289600
22579200
45158400
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Raw DSD (MSB)
Device audio channels
Multichannel: 16 channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Channel 2 mapped to 2
Channel 3 mapped to 3
Channel 4 mapped to 4
Channel 5 mapped to 5
Channel 6 mapped to 6
Channel 7 mapped to 7
Channel 8 mapped to 8
Channel 9 mapped to 9
Channel 10 mapped to 10
Channel 11 mapped to 11
Channel 12 mapped to 12
Channel 13 mapped to 13
Channel 14 mapped to 14
Channel 15 mapped to 15

Audio channels in use
Number of channels: 16
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 16, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
Channel #2 :Stream 0 channel 2
Channel #3 :Stream 0 channel 3
Channel #4 :Stream 0 channel 4
Channel #5 :Stream 0 channel 5
Channel #6 :Stream 0 channel 6
Channel #7 :Stream 0 channel 7
Channel #8 :Stream 0 channel 8
Channel #9 :Stream 0 channel 9
Channel #10 :Stream 0 channel 10
Channel #11 :Stream 0 channel 11
Channel #12 :Stream 0 channel 12
Channel #13 :Stream 0 channel 13
Channel #14 :Stream 0 channel 14
Channel #15 :Stream 0 channel 15
16 ch Integer PCM 32bit little endian 44.1kHz
16 ch Integer PCM 32bit little endian 48kHz
16 ch Integer PCM 32bit little endian 88.2kHz
16 ch Integer PCM 32bit little endian 96kHz
16 ch Integer PCM 32bit little endian 176.4kHz
16 ch Integer PCM 32bit little endian 192kHz
16 ch Integer PCM 32bit little endian 352.8kHz
16 ch Integer PCM 32bit little endian 384kHz
16 ch Integer PCM 32bit little endian 705.6kHz
16 ch Integer PCM 32bit little endian 768kHz
16 ch Integer PCM 32bit little endian 1411.2kHz
16 ch Integer PCM 32bit little endian 1536kHz
16 ch DSD 8bit big endian in 8bit chunk 2822.4kHz
16 ch DSD 8bit big endian in 8bit chunk 5644.8kHz
16 ch DSD 8bit big endian in 8bit chunk 11289.6kHz
16 ch DSD 8bit big endian in 8bit chunk 22579.2kHz
16 ch DSD 8bit big endian in 8bit chunk 45158.4kHz

Local devices found : 1
Device #0: Combo384 ASIO 1.03 Manufacturer: Model UID: Combo384 ASIO 1.03 UID: Combo384 ASIO 1.03

UPnP devices found : 0

Is this what you wanted?

Jeff

Try to switch the DSD setting to DSD over PCM (DoP) 1.0. Which DAC do you have?

Wells Audio Cipher DAC.

Thank you for the debug info, can you also send us the dump file created at support@audirvana.com?