UI Crash Using Previous Navigation Arrow with Qobuz in Studio 3.3.1

[Djm1960]

A rather annoying and 100% repeatable (for me) crash of the UI when browsing Qobuz.

Studio 3.3.1, macOS 26.5.1, MacBook Pro M5 Max

Steps to reproduce.

1. Click on Qobuz icon in sidebar.

2. Select Qobuz Grand Selection (all good)

3. Select an album (all good, example below)

   

4. Click the back navigation arrow (top left of AS window) and lose the window functions at the top and all sidebar icons go missing see screenshot below

   

5. Attempt to recover by clicking the only available button in the sidebar which is the settings button and get black screen (see below). Only way to recover is close Studio and re-open.

   

This issue only occurs when browsing Qobuz, works fine in local library etc.

[Antoine]

Hi @Djm1960 ,

Can you send us a copy of the "Debug Info“ when you have this issue? You can get it in Audirvana Settings>My account.

[Djm1960]

Will do when I get back home later.

[Djm1960]

Hi @ antoine. Debug Info as requested below.

Audirvana Studio 3.3.1 (30301)

Running on MacBook Pro (16-inch, M5 Max), Apple M5 Max
macOS 26.5.1 ARM64 with 48GB physical RAM

Connected account of : David Moore

NETWORK
Status: available
Local network access: allowed

REMOTE CONTROL SERVER:
Listening on
en0 IPv6: fd01:8280:ff5a:4d8a:c0c:f4:adf7:e3c1
en0 IPv4: 192.168.50.162
on port 49693

LOADING/DECODING:
Max audio buffer size: 8172MB
Polarity Inversion:
Globally: OFF
Per track: ON

SIGNAL PROCESSING:
Convolver: OFF
Internal EQ: OFF
Crossfeed: OFF
Balance: OFF

PLUGINS: NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Replay Gain: None
Volume step size: 1dB
Max allowed volume: 100

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Users/David/Music/Audio Library
Sync folders at startup: YES
iTunes/Music library synchronization: not synchronized
Sort and display order: en
Library database path: /Users/David/Music/Audirvana/AudirvanaDatabase.sqlite

Local audio files fingerprinting
Tracks with no MBID: 693

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Hi-Fi Sublime+

APPEARANCE SETTINGS:
UI theme: dark
Font size: regular
Language: System language
Show album covers in tracks list: yes
Source list sorted:
Local
Favorites
Playlists
Streaming
Radios
Podcasts
Startup view: Local Library: Albums
Show local extended in source list: yes
Use media keys: yes
Use media keys for volume control: yes
Use Apple Remote: yes
Number of paired remotes: 0
Remote pairing code required: yes
Screen saver disabled: yes

=================== AUDIO DEVICE ========================

Active method: UPnP

UPnP network interface
Available Network interfaces:
Wi-Fi

Preferred device: [UPnP] Devialet Phantom Ultimate Duo Model UID:Devialet Phantom Ultimate 98 dB UID:uuid:77450871-29b0-4af5-82d3-5427a7363b75

Currently playing to UPnP device at 24 bits 88.2kHz
Selected device: Devialet Phantom Ultimate Duo
Manufacturer: Devialet
Model name: Phantom Ultimate 98 dB
Model UID: Devialet Phantom Ultimate 98 dB
UID: uuid:77450871-29b0-4af5-82d3-5427a7363b75
Plays with Audirvāna: Yes
Override manufacturer settings: Yes
UPnP device at http://192.168.50.235:16500/77450871-29b0-4af5-82d3-5427a7363b75.xml
ID 0x0

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000

Volume control: Yes
Max volume alert: Enabled

MQA capability
Auto-detect MQA devices: Yes
Not automatically detected, user set to not MQA

DSD capability
Unhandled (PCM conversion) with boost gain of 6dB

Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0: L
Channel 1: R

UPnP set capabilities
Maximum PCM frequency set: 192000Hz
Maximum PCM bitdepth set: 24
Not native DSD capable
Number of channels: 2
Avoid RAW PCM streams: No
Universal gapless playback active: No
Unwanted playback stop workaround: Yes

UPnP capabilities
DLNA 1.5: Yes
Service versions:
AVTransport: v1
RenderingControl: v1
ConnectionManager: v1
Native gapless playback: Yes
Missing events workaround: No
Can play native DSD: No
Volume control: scalar

Output configuration
Number of channels: 2
Use as stereo device only: No
Output streams: 1
Active channels: 2, in 1 stream(s)
Channel #0: Stream 0 channel 0
Channel #1: Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
12 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz finite length

0 physical formats

Current device state
Transport info:
CurrentTransportState: PLAYING
CurrentTransportStatus: OK
CurrentSpeed: 1
Media info:
NrTracks: 1
MediaDuration: 0:07:55
CurrentURI: http://192.168.50.162:49152/audirvana/audio_f_0.wav
CurrentURIMetadata:

dc:titleTransatlanticism</dc:title>
dc:creatorDeath Cab For Cutie</dc:creator>
upnp:artistDeath Cab For Cutie</upnp:artist>
<upnp:author role=“Composer”>Benjamin Gibbard</upnp:author>
upnp:genreAlternative & Indie</upnp:genre>
upnp:albumArtURIhttp://192.168.50.162:49152/audirvana/artwork_0_0.jpg</upnp:albumArtURI>
upnp:albumTransatlanticism</upnp:album>
upnp:originalTrackNumber7</upnp:originalTrackNumber>
upnp:classobject.item.audioItem.musicTrack</upnp:class>

http://192.168.50.162:49152/audirvana/audio_f_0.wav

	nextURI: 
	nextURIMetadata: 
	PlayMedium: NETWORK
	RecordMedium: NOT_IMPLEMENTED
	WriteStatus: NOT_IMPLEMENTED
Transport actions: Pause,Stop,Previous,Seek

UPnP / DLNA supported protocols :
http-get::text/xml:DLNA.ORG_PN=DIDL_S
http-get::audio/vnd.dlna.adts:DLNA.ORG_PN=HEAACv2_L2_320
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMABASE
http-get::audio/3gpp:DLNA.ORG_PN=HEAACv2_L2_320
http-get::audio/mp4:DLNA.ORG_PN=HEAACv2_L2_320
http-get::audio/l16;rate=48000;channels=1:DLNA.ORG_PN=LPCM
http-get::audio/l16;rate=48000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/l16;rate=44100;channels=1:DLNA.ORG_PN=LPCM
http-get::audio/l16;rate=44100;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/mpeg:DLNA.ORG_PN=MP3
rtsp-rtp-udp::text/xml:DLNA.ORG_PN=DIDL_S
rtsp-rtp-udp::audio/vnd.dlna.adts:DLNA.ORG_PN=HEAACv2_L2_320
rtsp-rtp-udp::audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
rtsp-rtp-udp::audio/x-ms-wma:DLNA.ORG_PN=WMABASE
rtsp-rtp-udp::audio/3gpp:DLNA.ORG_PN=HEAACv2_L2_320
rtsp-rtp-udp::audio/mp4:DLNA.ORG_PN=HEAACv2_L2_320
rtsp-rtp-udp::audio/l16;rate=48000;channels=1:DLNA.ORG_PN=LPCM
rtsp-rtp-udp::audio/l16;rate=48000;channels=2:DLNA.ORG_PN=LPCM
rtsp-rtp-udp::audio/l16;rate=44100;channels=1:DLNA.ORG_PN=LPCM
rtsp-rtp-udp::audio/l16;rate=44100;channels=2:DLNA.ORG_PN=LPCM
rtsp-rtp-udp::audio/mpeg:DLNA.ORG_PN=MP3
http-get::audio/wave:
http-get::audio/3gpp:
http-get::audio/vnd.dlna.adts:
http-get::audio/ogg:
http-get::audio/x-wav:
http-get::audio/x-m4a:
http-get::audio/vorbis:
http-get::audio/wav:
http-get::audio/m4a:
http-get::audio/flac:
http-get::audio/l16;rate=44100;channels=1:
http-get::audio/l16;rate=44100;channels=2:
http-get::audio/x-aac:
http-get::audio/x-aiff:
http-get::audio/mp4:
http-get::audio/aac:
http-get::audio/x-ms-wma:
http-get::application/ogg:
http-get::audio/l16;rate=48000;channels=1:
http-get::text/xml:
http-get::audio/l16;rate=48000;channels=2:
http-get::audio/mpeg:
http-get::audio/x-flac:
http-get::audio/aiff:
http-get::audio/mpegurl:
http-get::audio/x-mpegurl:
http-get::video/mpegurl:
http-get::video/x-mpegurl:
rtsp-rtp-udp::audio/wave:
rtsp-rtp-udp::audio/3gpp:
rtsp-rtp-udp::audio/vnd.dlna.adts:
rtsp-rtp-udp::audio/ogg:
rtsp-rtp-udp::audio/x-wav:
rtsp-rtp-udp::audio/x-m4a:
rtsp-rtp-udp::audio/vorbis:
rtsp-rtp-udp::audio/wav:
rtsp-rtp-udp::audio/m4a:
rtsp-rtp-udp::audio/flac:
rtsp-rtp-udp::audio/l16;rate=44100;channels=1:
rtsp-rtp-udp::audio/l16;rate=44100;channels=2:
rtsp-rtp-udp::audio/x-aac:
rtsp-rtp-udp::audio/x-aiff:
rtsp-rtp-udp::audio/mp4:
rtsp-rtp-udp::audio/aac:
rtsp-rtp-udp::audio/x-ms-wma:
rtsp-rtp-udp::application/ogg:
rtsp-rtp-udp::audio/l16;rate=48000;channels=1:
rtsp-rtp-udp::text/xml:
rtsp-rtp-udp::audio/l16;rate=48000;channels=2:
rtsp-rtp-udp::audio/mpeg:
rtsp-rtp-udp::audio/x-flac:
rtsp-rtp-udp::audio/aiff:
rtsp-rtp-udp::audio/mpegurl:
rtsp-rtp-udp::audio/x-mpegurl:
rtsp-rtp-udp::video/mpegurl:
rtsp-rtp-udp::video/x-mpegurl:

Device description (live, downloaded from device)

<?xml version="1.0"?> 1 0 QPlay:2.1 urn:schemas-upnp-org:device:MediaRenderer:1 Devialet Phantom Ultimate Duo Devialet http://www.devialet.com/ Phantom Ultimate 98 dB http://www.devialet.com/ U23A30371LP51 uuid:77450871-29b0-4af5-82d3-5427a7363b75 image/png 120 120 24 /LibRygelRenderer-120x120x24.png image/png 48 48 24 /LibRygelRenderer-48x48x24.png image/jpeg 120 120 24 /LibRygelRenderer-120x120x24.jpg image/jpeg 48 48 24 /LibRygelRenderer-48x48x24.jpg urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /xml/ConnectionManager.xml /Control/LibRygelRenderer/RygelSinkConnectionManager /Event/LibRygelRenderer/RygelSinkConnectionManager urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /xml/AVTransport2.xml /Control/LibRygelRenderer/RygelAVTransport /Event/LibRygelRenderer/RygelAVTransport urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /xml/RenderingControl2.xml /Control/LibRygelRenderer/RygelRenderingControl /Event/LibRygelRenderer/RygelRenderingControl urn:schemas-tencent-com:service:QPlay:1 urn:tencent-com:serviceId:QPlay /xml/QPlayDescription.xml /Control/LibRygelRenderer/QPlay /Event/LibRygelRenderer/QPlay http://192.168.50.235:80/ DMR-1.51

Device description (cached from discovery)

<?xml version="1.0"?> 1 0 QPlay:2.1 urn:schemas-upnp-org:device:MediaRenderer:1 Devialet Phantom Ultimate Duo Devialet http://www.devialet.com/ Phantom Ultimate 98 dB http://www.devialet.com/ U23A30371LP51 uuid:77450871-29b0-4af5-82d3-5427a7363b75 image/png 120 120 24 /LibRygelRenderer-120x120x24.png image/png 48 48 24 /LibRygelRenderer-48x48x24.png image/jpeg 120 120 24 /LibRygelRenderer-120x120x24.jpg image/jpeg 48 48 24 /LibRygelRenderer-48x48x24.jpg urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /xml/ConnectionManager.xml /Control/LibRygelRenderer/RygelSinkConnectionManager /Event/LibRygelRenderer/RygelSinkConnectionManager urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /xml/AVTransport2.xml /Control/LibRygelRenderer/RygelAVTransport /Event/LibRygelRenderer/RygelAVTransport urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /xml/RenderingControl2.xml /Control/LibRygelRenderer/RygelRenderingControl /Event/LibRygelRenderer/RygelRenderingControl urn:schemas-tencent-com:service:QPlay:1 urn:tencent-com:serviceId:QPlay /xml/QPlayDescription.xml /Control/LibRygelRenderer/QPlay /Event/LibRygelRenderer/QPlay http://192.168.50.235:80/ DMR-1.51

UPnP devices found : 4
Device #0: ID 0x0 : Devialet Phantom Ultimate Duo
UID: uuid:77450871-29b0-4af5-82d3-5427a7363b75
Location: http://192.168.50.235:16500/77450871-29b0-4af5-82d3-5427a7363b75.xml
Manufacturer: Devialet
Model name: Phantom Ultimate 98 dB
Device #1: ID 0x0 : Naim Uniti Atom HE
UID: uuid:a0b8ec64-b323-423d-a876-0b73a3d3fe12
Location: http://192.168.50.81:43086/a0b8ec64-b323-423d-a876-0b73a3d3fe12.xml
Manufacturer: Naim Audio
Model name: Uniti Atom HE
Device #2: ID 0x0 : LS50 Wireless II
UID: uuid:8cfe32cf-ad5c-4738-b6d7-6fa05f64e756
Location: http://192.168.50.7:16500/8cfe32cf-ad5c-4738-b6d7-6fa05f64e756.xml
Manufacturer: KEF
Model name: LS50 Wireless II
Device #3: ID 0x0 : Chord 2Go:Hugo2
UID: uuid:a9b833c0-66ec-ed70-8036-00602f070564
Location: http://192.168.50.48:49152/uuid-a9b833c0-66ec-ed70-8036-00602f070564/description.xml
Manufacturer: Chord Electronics
Model name: 2Go

Local

Max. memory for audio buffers: 8172MB

Local Audio Engine:
CoreAudio
Actual I/O buffer frame size: 0

Local devices found : 1
Device #0: ID 0x47 MacBook Pro Speakers
Manufacturer: Apple Inc.
Model UID: Speaker
UID: BuiltInSpeakerDevice
Model name: Apple Inc. MacBook Pro Speakers

Chromecast

Chromecast devices found : 2
Device #0: Devialet Phantom Ultimate Duo
ID: 7862aac0956c02028b3b3ed08b48b3da
Model name: Phantom Ultimate 98 dB
Device #1: LS50 Wireless II
ID: d00a5cd65aac697380965408f5d1662a
Model name: LS50 Wireless II

[Antoine]

Can you try this version of Audirvāna Studio?

https://audirvana-my.sharepoint.com/:f:/p/antoine/IgAS8DhtpZG-TLRvi2_aDrQNAT3Wzyjh0sMldqoML5iHVlY

[Djm1960]

Hi @antoine

This version is much better but still has the issue. it occurs infrequently, maybe one in 5 times I use the “back” navigation button rather than 100% of the time and once again only in Qobuz browsing. Also although I can use the back button OK there are some glitches with the previous window displaying incorrectly (see screenshot 2).

Note that your earlier suggestion of re-sizing the window slightly or going into full screen mode then back into window mode forcing a screen re-draw sometimes corrects the issue but not always. The issue of the Audirvana screen re-drawing but extending off the bottom of the screen as shown in screenshot 2 occurs,

Screenshots of issue with your newer build shared today.

After using the back button or rezing the window, the issue of the prior screen displaying incorrectly is shown in the following screenshot. i.e not all information is displayed and the Audirvana window extends off the bottom of the screen.

[Antonio]

I also reported screen issues, namely the top-to-bottom lock which hides the playing tracks’ controls. I suspect it has to do with window resizing. Antoine clearly is working on it and that is great!

[RunHomeSlow]

Maybe not working on it for his next 3 weeks vacation?!?

[Djm1960]

As long as they are aware of it it’s OK. Everyone deserves a break… They have had a very hectic year with the major updates across the board so far….. patience required,

[Antoine]

Hi guys, it seems the issue has been corrected by Damien on my side, but I need to do more tests on my end with this version, as it introduces a new feature that I need to test on my end first.

[Djm1960]

Hi @antoine It’s better for me, but not solved. Occurs less frequently and with different behaviour which is easier to recover from. First screenshot is after using the back arrow when browsing Qobuz. Again the window has expanded upwards past the menu bar…..

After using the full screen menubar button and going back into window mode it corrects the upper position but the playbar actions dissapear off the bottom of the screen as shown in screenshot 2. I can then correct by resizing the window slightly from this position and it “pops” back into the correct position. 16” MBP, AS 3.3.2.

[Antoine]

Hi @Djm1960 , with Audirvāna Studio 3.3.3, are you able to reproduce the issue?

[Djm1960]

Hi @antoine

Yes, no change, still occurs on 3.3.3. As stated easier now to recover but still occurs on MBP M5 max set at 2056 x 1329 resolution on macOS 26.6. Exactly the same as my previous post, recovery possible going full screen then selecting my local library then reverting to windowed mode. It does not occur everytime using the back arrow when browsing Qobuz but maybe 1 in 4 times.

[Antoine]

Does it occur more when you are in the Grand selection of Qobuz?

I meant by that you open it, then scroll a lot in it, open albums, then use the back arrow.

[Djm1960]

Hi @Antoine

This occurs when I go through the following process;

1. Click on Qobuz icon in sidebar which opens in “Discover”
2. Then go to any of the following; “Qobuz Grand Selection” or “Qobuzissimes” or “Ideal Discography”, “Press Awards” or “Top Albums on Qobuz”
3. I am then confronted with the list of albums.
4. I select one album to view the tracks or description.
5. I then select the back arrow to go back to the album list - it does not go back to the album list but jumps back to the first screen with the Qobuz “Discover” options and size has jumped past the menu bar as shown in the following screenshot. I should add the window is frozen in this position and scrolling up or down is not possible.

To recover I go to the green “full screen button” in AS (top left). Once in that I can see the sidebar icons, I click on my local library or playlists, then click the green button again to get back to window mode and the display returns to normal. As stated this does not occur every time but typically occurs after 4 or 5 uses of the back button in Qobuz, once it starts then it tends to occur every time thereafter. Hope this explains it??

[Djm1960]

@Antoine

Does it occur more when you are in the Grand selection of Qobuz?

I meant by that you open it, then scroll a lot in it, open albums, then use the back arrow.

I probably did not answer your question. No it does not occur after lots of scrolling. Today for instance,

1. Powered on computer

2. Opened Audirvana

3. Clicked on Qobuz icon in sidebar

4. Clicked on “Qobuzissimes”

5. Clicked on album to view tracks.

6. Clicked on back arrow.

7. Screen corruption occurs and upper section of window appears to go above screen with top of window and sidebar icons now above the screen.

8. 

9. Click on green button to go full screen and the window shows the top lines and sidebar icons are again visible but I lose the playbar at the bottom of the screen (screenshot below).

   

10. Then click on local library in the sidebar and click on the full screen button to return to window mode and everything returns to normal (screenshot below)

    

As stated this occurs straight after a starting the computer so caches are not loaded and no significant scrolling has taken place.

Note that as an additional datapoint, when at my desk and connected to an Apple Pro XDR display, if I place the Audirvana window in the screen centre (see screenshot 1) then go to Qobuz, select a grouping to view albums, then select an album and use the back arrow the whole Audirvana window jumps in size vertically to try and accomodate a view of the whole Qobuz Discover landing page, see screenshot 2. This seems to confirm when using the back arrow from viewing an album in Qobuz the window jumps in size vertically explaining why it disappears offscreen on the Macbook Pro’s 16" screen due to its lower vertical resolution.

[Djm1960]

And just to confirm this following on from my previous post, if I set the Pro XDR resolution to its native 6K resolution (screenshot 1), when using the back arrow the Audirvana window still jumps vertically in size but due to the enhanced resolution (4k - 6K) there is enough vertical resolution to see all elements of the Audirvana window UI and Qobuz Discover landing page (screenshot 2) and navigating around in AS is still possible and the app functions normally (although I would need an increase in the magnification afforded by my reading glasses to be able to hit tiny buttons with my mouse and be able to read the text).

Update for reminder of system specifications

Macbook Pro M5 Max, high spec 18 core CPU, 40 core GPU, 48 GB RAM, macOS 26.6, Audirvana Studio 3.3.3.

[Antoine]

Hi guys,

We have been able to identify the root cause of the issue. A test version of Audirvāna Studio will be released soon with a fix for it in it.

[Djm1960]

Many thanks for the update. Your efforts are greatly appreciated!!

[Djm1960]

This issue is fixed for me in version 3.3.99 beta. Many thanks!