I’m at my wits end. I have a 4tb external drive connected to my laptop. I’ve synched it to the software. When I try to play a track, it says it’s unable to open an audio file for playback. I also noticed that exclusive audio access mode is disabled, even though when I check this in Windows, it says my device has exclusive checked off. I am using Kernel Streaming in Origin. I’m running Windows 10, if it matters. Any advice on what to do for this?
Dbug info:
Audirvana Origin 2.5.12 (20512)
Windows 10 (19045) with 32GB physical RAM
Connected account of : Chris Desjardins
NETWORK
Status: available
Available network interfaces:
HPS Secure ({aac9cc44-3218-40f5-8c6e-23419a68f057}) is PUBLIC
Windows Defender Firewall status for this instance of Audirvana Origin
Active profile types: all
Private profile:
Firewall: enabled
Inbound: allowed
Outbound: allowed
Notifications: enabled
Public profile:
Firewall: enabled
Inbound: blocked
Outbound: allowed
Notifications: enabled
Third party firewall installed and registered in place of Windows Defender:
Norton 360
SIGNAL PROCESSING:
Polarity Inversion:
Globally: OFF
Per track: ON
Effects plugins NOT ACTIVE
UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear
AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF
LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: E:
Library database path: C:\Users\Chris Desjardins\AppData\Local\Packages\Audirvana.Audirvana-d488-4ebf-b1c4-596e08349a6a_q3nymrkmej12j\LocalCache\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite
Folders synchronization in progress:
E:
Deep Synch: yes
Scanning 2951/112621: E:\Allman Brothers Band, The\The Allman Brothers Band 1998 Japan promo box\Allman Brothers Band 1976 Wipe the Windows, Check the Oil, Dollar Gas (JPHCR-94008)\Wipe The Windows art 400 dpi\front complete.jpg
Remote Control server:
Listening on 10.3.13.6 on port 59608
APPEARANCE SETTINGS:
UI theme: light
Font size: regular
Language: System language
Show album covers in tracks list: yes
Source list sorted:
My Music
Library
Startup view: My Music: Albums
Show local extended in source list: yes
Use media keys: yes
Use media keys for volume control: yes
Use legacy Bonjour protocol: no
Number of paired remotes: 0
Remote pairing code required: yes
Screen saver disabled: no
=================== AUDIO DEVICE ========================
Active method: Local
Max. memory for audio buffers: 18024MB
Local Audio Engine: KernelStreaming
Preferred device:
Speakers (AudioQuest DragonFly Red v1.0)
Model UID:USB\VID_21B4&PID_0082&REV_0108&MI_00
UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{24b30832-2844-435c-91c9-3bffc79fc720}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Active Sample Rate: 44.1kHz
Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF
Selected device:Speakers (AudioQuest DragonFly Red v1.0)
Manufacturer: (Generic USB Audio)
Model name: AudioQuest DragonFly Red v1.0
Model UID: USB\VID_21B4&PID_0082&REV_0108&MI_00
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{24b30832-2844-435c-91c9-3bffc79fc720}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
USB Vendor ID: 0x21b4
USB Product ID: 0x0082
Kernel Streaming capable
4 available sample rates up to 96000Hz
44100
48000
88200
96000
Volume Control
Physical: Yes
Virtual: No
Max volume alert: Enabled
MQA capability
Auto-detect MQA devices: Yes
MQA Renderer device
DSD capability
Unhandled (PCM conversion) with boost gain of 6dB
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No
1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 96kHz
Local devices found : 2
Device #0: Speakers (AudioQuest DragonFly Red v1.0)
Manufacturer: (Generic USB Audio)
Model UID: USB\VID_21B4&PID_0082&REV_0108&MI_00
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{24b30832-2844-435c-91c9-3bffc79fc720}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
USB Vendor ID: 0x21b4
USB Product ID: 0x0082
Model name: AudioQuest DragonFly Red v1.0
Device #1: Speaker (Realtek(R) Audio)
Manufacturer: Realtek
Model UID: INTELAUDIO\FUNC_01&VEN_10EC&DEV_0245&SUBSYS_103C875C&REV_1000
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{ef2587ec-d36b-43bd-b973-b65d02ffb37c}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Model name: Intel High Definition Audio
UPnP
UPnP devices found : 0
Chromecast
Chromecast devices found : 0
Yes, it happens no matter what I try. It worked a few days ago, and then just stopped.
Hi Chris,
Not on windows, macOS, but I had quite the same thing a while ago and don’t know if it’s possible on W…
I stopped the access by the finder to choose my files and connected the external volumes by “direct connection” using the ip address of the volume by mounting it.
Hope have been clear
Laurent
Hmmm… Not sure how to do this in Windows. I have to say I’m really disappointed. I absolutely LOVE how this software sounds - truly remarkable compared to others I’ve used. But if I can’t get it to work, there’s no point in having it. I tried it at home instead of at work to see if there was some sort of network blocking going on, but it doesn’t work on my home wifi either. I’m asking our IT guy to take a look tomorrow, so I’m hoping he can figure it out.
Does anyone think an uninstall and reinstall would work?
Please try this, it’s the first thing to do in such case.