Unable to open an audio file for playback (win10)

After Windows updated, when I opened Audirvana to listen to my music from the external HD, I got this message:
unable to open an audio file for playback

I have the studio version, win 10

how to solve?

Maybe if you press the update icon that is shown at the folder location under the tab Local and otherwise I’d suggest you add the folder location of the HD again.

Hi @Merlino,

Can you send us a copy of the "Debug Info“ when you have this issue? You can get it in Audirvana Settings>My account.

Note: When you click on the Debug Info button, Audirvana automatically copies all its content. Please paste it in response to this message

Current version: 1.1.0 (10010)

Connected account: alberto12c@libero.it (Alberto Cilia)

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5%
Filter max length = 30000
Anti-aliasing = 100
Phase = 66%

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: F:
Library database path: C:\Users\Utente\AppData\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Remote Control server:
Listening on 192.168.1.14 on port 49735

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 1324MB

Local Audio Engine: WASAPI

Preferred device:
Interfaccia SPDIF (3- HiFace 1.0.3 Usb to Spdif ( 44.1 Khz - 192 Khz ))
Model UID:MMDEVAPI\AudioEndpoints
UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{ce8cade7-218a-43e9-9ac7-fc27e551bbb1}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Active Sample Rate: 48kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
Interfaccia SPDIF (3- HiFace 1.0.3 Usb to Spdif ( 44.1 Khz - 192 Khz ))
Manufacturer: Microsoft
Model Name: Interfaccia SPDIF (3- HiFace 1.0.3 Usb to Spdif ( 44.1 Khz - 192 Khz ))
Model UID: MMDEVAPI\AudioEndpoints
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{ce8cade7-218a-43e9-9ac7-fc27e551bbb1}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian 192kHz
2 ch Integer PCM 32bit little endian 192kHz

Local devices found : 2
Device #0: Altoparlanti (High Definition Audio Device) Manufacturer: Microsoft Model UID: MMDEVAPI\AudioEndpoints UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{d63c7f44-d041-4d05-97fe-53ab759c9446}#{e6327cad-dcec-4949-ae8a-991e976a79d2} Model Name: Altoparlanti (High Definition Audio Device)
Device #1: Interfaccia SPDIF (3- HiFace 1.0.3 Usb to Spdif ( 44.1 Khz - 192 Khz )) Manufacturer: Microsoft Model UID: MMDEVAPI\AudioEndpoints UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{ce8cade7-218a-43e9-9ac7-fc27e551bbb1}#{e6327cad-dcec-4949-ae8a-991e976a79d2} Model Name: Interfaccia SPDIF (3- HiFace 1.0.3 Usb to Spdif ( 44.1 Khz - 192 Khz ))

UPnP devices found : 1
Device #0[LG] webOS TV NANO756QC UID: uuid:09ee05d8-a179-b74d-60e4-5d0a3e802d62 Location: http://192.168.1.32:1436/

Please update Audirvāna Studio to it’s latest version as if it’s true, you are using a very old version of Audirvāna.