After opening Audirvana, clicking on the plus sign next to Playlists to access the playlists menu causes an error: “UnhandledException: This Visual is not connected to a PresentationSource.”
I was about to import some new playlists and delete old ones, and I am currently unable to do this.
Running Audirvana Origin on dedicated Windows 10 pc (just used for audio).
Hi @bdbtbb, if you have the issue again, please send us your audirvana.dmp and audirvana.log file at support@audirvana.com?
It can be in two different locations :
C:\Users[your login]\AppData\Local\Packages\Audirvana.Audirvana-[… id number that can vary]\LocalCache\Local\Audirvana\Audirvana
C:\Users[your login]\AppData\Local\Audirvana\Audirvana
I have had a recurrence of the same bug. I am sending the log file you requested to the email you provided.
I was not able to locate any .dmp file in the locations you suggested.
Previously I have been able to get it to work after restarting my PC, but now the problem is persistent and I am completely unable to access the playlist menu.
I am also getting a slightly different error:
“UnhandledException: Object reference not set to an instance of an object.”