What is my license status?

Legacy versions
1

I had originally purchased a license for the mac version. I subsequently purchased a license for the windows version. Today I purchased a "convert to cross-platform license which I thought would allow me to enable audirvana on another window machine so I would have one mac and two windows installations. When I entered the license key I got “There are too many installs for your license. Uninstall Audirvana on one of your computers before trying again”

Please tell me what my license status is?

2

Maybe your license is the same as mine
My license works on both Mac and Windows, but can only be used on one system at a time.
If it is installed on the Mac, it must first be removed in order to install on Windows.

3

Hello @louis_prime,

I can see that you have two activation on your MacOs license and two activation on your Windows 10 settings. Do you need a removal of activation?

4

Yes, please deactivate all licenses. So I have 4 licenses?

5

I have removed all your computers from the license database.

You have two license that can be use on four computers: two MacOS and two Windows 10.

6

Thank you. Was there any benefit to my purchasing the cross platform license?

7

Not really as you can already use Audirvana on MacOS and Windows 10 since you have a license for each operating system.

8

Hi,

Can you please deactivate all my licenses?

Thank you.