If it’s of any help, mine was through Paddle.com.
Good luck 
You sure that wasn’t your dues from the S/M club? 
1 Like
Maybe it will help.…….
At the beginning of 2017 for the Audirvana 3 and beyond, the email came from
support@avangate.com
Header:
Your order on www.audirvana.com: Product and payment information
If you still have the contact details you used to purchase the license, @Antoine can also look it up for you.
1 Like
You know what, I tried Studio on my old mac mini and…it works!! I’ll still look for that older verion though, I paid for it.
2 Likes
Hi @Dniss,
It seems you bought the version 2 of Audirvāna back in 2016. At this time it was a license file.
The easiest way would be to find the email from Avangate (“Audirvana Plus”) that contains your license file.
Otherwise, you can redownload it directly from https://secure.2co.com/myaccount/
Let me know if you really want to get this version, it may not be fully compatible with the OS of your MacMini.
Salut Antoine, I have the license file, its the Audirvana V2 installer that I can’t locate.
Honnestly, I’d rather be able to run Studio, but I having trouble.
I don’t seems to be able to play files (Tidal) @ 192khz. I’m always getting a white noise. Now, there are so many setting that honestly, after trying any combination of settings, the best I was about to get is 24b/88khz by disabling upsampling.
I’m using the M2Tech HiFace, and my DAC is rather old, but supports 24b/192. I use to be OK with the older Audirvana version so I know it works.
After trying all sort of things for 3 hrs, I’d take any suggestions at this point.
Here’s the log file, can you help me?
Audirvana Studio 2.4.0 (20400)
macOS 12.6.9 with 8GB physical RAM
Connected account of : [ME]
SIGNAL PROCESSING:
Polarity Inversion:
Globally: OFF
Per track: ON
Effects plugins NOT ACTIVE
UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5%
Filter max length = 30000
Anti-aliasing = 100
Phase = 66%
AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF
LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Users/[me]/Documents
iTunes/Music library synchronization: not synchronized
Library database path: /Users/[me]/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite
Local audio files fingerprinting
Tracks with no MBID: 20
Remote Control server:
Listening on 127.0.0.1 on port 49153
ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI
=================== AUDIO DEVICE ========================
Active method: Local
Max. memory for audio buffers: 5120MB
Local Audio Engine: CoreAudio
Exclusive access: ON
Integer mode: ON
Use max I/O buffer size: OFF
Actual I/O buffer frame size: 512
Preferred device:
M2Tech hiFaceTWO UAC2 Output
Model UID:hiFaceTWO UAC2:249C:930B
UID:AppleUSBAudioEngine:M2Tech:hiFaceTWO UAC2:14100000:1
Active Sample Rate: 44.1kHz
Hog Mode is off
Bridge settings:
Sample rate limitation: 192kHz
Sample rate switching latency: none
Limit bitdepth to 24bit: ON
Mute during sample rate change: ON
Selected device:hiFaceTWO UAC2 Output
Manufacturer: M2Tech
Model name: M2Tech hiFaceTWO UAC2 Output
Model UID: hiFaceTWO UAC2:249C:930B
UID: AppleUSBAudioEngine:M2Tech:hiFaceTWO UAC2:14100000:1
USB Vendor ID: 0x249c
USB Product ID: 0x930b
ID 0x2a
6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: Yes
Virtual: Yes
Max volume alert: Enabled
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to MQA Renderer
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes
1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
Stream ID 0x2b 2 channels starting at 1
18 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
24 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
Local devices found : 3
Device #0: ID 0x34 Built-in Output
Manufacturer: Apple Inc.
Model UID: AppleHDA:108
UID: AppleHDAEngineOutput:1B,0,1,2:0
Model name: Apple Inc. Built-in Output
Device #1: ID 0x4a HDMI
Manufacturer: Apple Inc.
Model UID: AppleHDA:108
UID: AppleHDAEngineOutputDP:3,0,1,1:0:{2D4C-0505-00000000}
Model name: Apple Inc. HDMI
Device #2: ID 0x2a hiFaceTWO UAC2 Output
Manufacturer: M2Tech
Model UID: hiFaceTWO UAC2:249C:930B
UID: AppleUSBAudioEngine:M2Tech:hiFaceTWO UAC2:14100000:1
USB Vendor ID: 0x249c
USB Product ID: 0x930b
Model name: M2Tech hiFaceTWO UAC2 Output
UPnP
UPnP devices found : 0
Chromecast
Chromecast devices found : 1
Device #0: BRAVIA 4K GB ATV3
ID: 5974ebee45a6a2eb9f89ece74ff839af
Model name: BRAVIA 4K GB ATV3
I can’t say if it helps, but you could try setting ‘not MQA’ here.
Do you have the white noise when upsampling or when playing 192kHz files/ streams? MQA?
Edit:
When I read it again, I assume it must be MQA what you play from Tidal. FLAC is not yet available through Audirvana. Then Audirvana will perform the Core Decoder step. And you want to upsample this to 192khz? And the DAC setting is that it is a Renderer. Is the DAC an MQA renderer?
Hi Jacob, thanks for your reply.
I’m not too familiar with the lingo. My DAC is an old lamp model, so I doubt it supports MQA as this must be a recent feature.
One of my issue is that I do not know in what format the Tidal file actually is and if I’m somehow trying to force upsampling into a format my dac doesnt’ support. And if there are any benefits of doing so in the first place, even if my DAC did support it.
But local FLAC files 192khz on my disk will play only white noise too. But everything use to play very well with my older Audirvana version, with all the same equipment. This is what’s bothering me.
Perhaps the new Studio was intended for people with only recent technology and stopped supporting something that made it work for me before?
I have problem narrowing down the issue to something specific.
Den
try to turn the 2 of them OFF ?
Are your cable HDMI ?
Could it be HDMI don’t do 192 ?
Did the old Audirvana work on the same Mac or was that an older one? Were you also using the M2Tech at the time?
Audirvana only ‘sees’ the M2Tech, what the DAC does behind it is unknown to Audirvana. The M2Tech hiFace Two is a Digital-Digital converter. Do you happen to have another DAC with an SPDIF input to connect to the M2Tech?
Or another Mac/PC to test the M2Tech? Which DAC do you use?
1 Like
Have you tried to disable integer mode?
Enable Max I/O buffer Size?
Disable any volume controle?
Test them 1 by 1.
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.