Yes dear audirvana staff, your customer service is a shame !
You pretend to handle customer service through this forum but your feddback is so poor and slow.
I have wrote about a problem 28 days ago, having audirvana for windows asking me the license number each time I restart the PC.
Still today you did not solve the problem and you no more replyto me ( your last reply was 7 days ago).
Do u mean reinstalling audirvana ? Or reinstall Windows ?
I would expect that support and troubleshooting should come from Audirvana that got my money for the license. Maybe I am expecting too much.
On Mac it‘s usually related to damaged preferences files when you have similar behaviour.
On Windows I don‘t know where this is stored, but I assume it‘s somehow related to damaged file or inability to write this info. Therefore it asks you to re-enter the license key.