… AS says Unable to open file for playback. It’s a Flac file. Finder and Roon can play it
Hi @KnockKnock,
Please provide more information when you start a new thread 
You need to put at least the debug info so everyone can help you.
Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account
Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message
Hi Antione
OK, thanks I forgot, here it comes:
Audirvana Studio 2.5.2 (20502)
macOS Version 14.0 (Build 23A344) with 16GB physical RAM
Connected account of : XXX
NETWORK
Status: available
SIGNAL PROCESSING:
Polarity Inversion:
Globally: OFF
Per track: ON
Effects plugins NOT ACTIVE
UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear
AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF
LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/Seagate5TBClone/ROON MusicFilesSeagate
iTunes/Music library synchronization: not synchronized
Library database path: /Users/kurtlassen/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite
Local audio files fingerprinting
Fingerprinting track 29400/36755 : /Volumes/Seagate5TBClone/ROON MusicFilesSeagate/Thelonious Monk {24-96} - Live At The It Club/Thelonious Monk - Live At The It Club - 001 - Blue Monk .flac
Remote Control server:
Listening on 127.0.0.1 on port 49362
ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio
=================== AUDIO DEVICE ========================
Active method: UPnP
Preferred device: [UPnP] QRTs TDAI 1120 Model UID:Lyngdorf TDAI-1120 UID:uuid:f4715c83-b2a0-43ee-a05f-9b03cf1127e1
Selected device:QRTs TDAI 1120
Manufacturer: Lyngdorf
Model name: TDAI-1120
Model UID: Lyngdorf TDAI-1120
UID: uuid:f4715c83-b2a0-43ee-a05f-9b03cf1127e1
UPnP device at http://192.168.0.79:41415/f4715c83-b2a0-43ee-a05f-9b03cf1127e1.xml
ID 0x0
6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: Yes
Max volume alert: Disabled
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to MQA Renderer
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP set capabilities
Maximum PCM frequency set: 192000Hz
Maximum PCM bitdepth set: 24
Not native DSD capable
Avoid RAW PCM streams: No
Unwanted playback stop workaround: No
UPnP / DLNA supported protocols :
http-get::text/xml:dlna.org_pn=didl_s
http-get::audio/vnd.dlna.adts:dlna.org_pn=heaacv2_l2_320
http-get::audio/x-ms-wma:dlna.org_pn=wmafull
http-get::audio/x-ms-wma:dlna.org_pn=wmabase
http-get::audio/3gpp:dlna.org_pn=heaacv2_l2_320
http-get::audio/mp4:dlna.org_pn=heaacv2_l2_320
http-get::audio/l16;rate=48000;channels=1:dlna.org_pn=lpcm
http-get::audio/l16;rate=48000;channels=2:dlna.org_pn=lpcm
http-get::audio/l16;rate=44100;channels=1:dlna.org_pn=lpcm
http-get::audio/l16;rate=44100;channels=2:dlna.org_pn=lpcm
http-get::audio/mpeg:dlna.org_pn=mp3
rtsp-rtp-udp::text/xml:dlna.org_pn=didl_s
rtsp-rtp-udp::audio/vnd.dlna.adts:dlna.org_pn=heaacv2_l2_320
rtsp-rtp-udp::audio/x-ms-wma:dlna.org_pn=wmafull
rtsp-rtp-udp::audio/x-ms-wma:dlna.org_pn=wmabase
rtsp-rtp-udp::audio/3gpp:dlna.org_pn=heaacv2_l2_320
rtsp-rtp-udp::audio/mp4:dlna.org_pn=heaacv2_l2_320
rtsp-rtp-udp::audio/l16;rate=48000;channels=1:dlna.org_pn=lpcm
rtsp-rtp-udp::audio/l16;rate=48000;channels=2:dlna.org_pn=lpcm
rtsp-rtp-udp::audio/l16;rate=44100;channels=1:dlna.org_pn=lpcm
rtsp-rtp-udp::audio/l16;rate=44100;channels=2:dlna.org_pn=lpcm
rtsp-rtp-udp::audio/mpeg:dlna.org_pn=mp3
http-get::audio/x-flac:
http-get::audio/vnd.dlna.adts:
http-get::audio/aiff:
http-get::audio/x-aac:
http-get::text/xml:
http-get::audio/wave:
http-get::audio/3gpp:
http-get::application/ogg:
http-get::audio/vorbis:
http-get::audio/flac:
http-get::audio/x-aiff:
http-get::audio/l16;rate=44100;channels=1:
http-get::audio/l16;rate=44100;channels=2:
http-get::audio/ogg:
http-get::audio/l16;rate=48000;channels=1:
http-get::audio/wav:
http-get::audio/l16;rate=48000;channels=2:
http-get::audio/m4a:
http-get::audio/mp4:
http-get::audio/aac:
http-get::audio/x-ms-wma:
http-get::audio/mpeg:
http-get::audio/x-wav:
http-get::audio/x-m4a:
rtsp-rtp-udp::audio/x-flac:
rtsp-rtp-udp::audio/vnd.dlna.adts:
rtsp-rtp-udp::audio/aiff:
rtsp-rtp-udp::audio/x-aac:
rtsp-rtp-udp::text/xml:
rtsp-rtp-udp::audio/wave:
rtsp-rtp-udp::audio/3gpp:
rtsp-rtp-udp::application/ogg:
rtsp-rtp-udp::audio/vorbis:
rtsp-rtp-udp::audio/flac:
rtsp-rtp-udp::audio/x-aiff:
rtsp-rtp-udp::audio/l16;rate=44100;channels=1:
rtsp-rtp-udp::audio/l16;rate=44100;channels=2:
rtsp-rtp-udp::audio/ogg:
rtsp-rtp-udp::audio/l16;rate=48000;channels=1:
rtsp-rtp-udp::audio/wav:
rtsp-rtp-udp::audio/l16;rate=48000;channels=2:
rtsp-rtp-udp::audio/m4a:
rtsp-rtp-udp::audio/mp4:
rtsp-rtp-udp::audio/aac:
rtsp-rtp-udp::audio/x-ms-wma:
rtsp-rtp-udp::audio/mpeg:
rtsp-rtp-udp::audio/x-wav:
rtsp-rtp-udp::audio/x-m4a:
DLNA 1.5: Yes
Native Gapless playback: Yes
Universal Gapless playback active: No
Missing events workaround: No
Can play native DSD: No
Volume Control: scalar
Number of channels: 2
Use as stereo device only: Yes
1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
Stream ID 0x0 0 channels starting at 0
12 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz finite length
0 physical formats
Current device transportInfo:
CurrentTransportState: NO_MEDIA_PRESENT
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 0
MediaDuration: 0:00:00
CurrentURI:
CurrentURIMetadata:
nextURI:
nextURIMetadata:
PlayMedium: NONE
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED
Current transport actions:
Current device AVT service description:
<?xml version="1.0"?> 1 0 QPlay:2.1 urn:schemas-upnp-org:device:MediaRenderer:1 QRTs TDAI 1120 Lyngdorf http://lyngdorf.com/ TDAI-1120 http://lyngdorf.com/tdai-1120/ 2052001876 uuid:f4715c83-b2a0-43ee-a05f-9b03cf1127e1 image/png 120 120 24 /LibRygelRenderer-120x120x24.png image/png 48 48 24 /LibRygelRenderer-48x48x24.png image/jpeg 120 120 24 /LibRygelRenderer-120x120x24.jpg image/jpeg 48 48 24 /LibRygelRenderer-48x48x24.jpg urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /xml/ConnectionManager.xml /Control/LibRygelRenderer/RygelSinkConnectionManager /Event/LibRygelRenderer/RygelSinkConnectionManager urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /xml/AVTransport2.xml /Control/LibRygelRenderer/RygelAVTransport /Event/LibRygelRenderer/RygelAVTransport urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /xml/RenderingControl2.xml /Control/LibRygelRenderer/RygelRenderingControl /Event/LibRygelRenderer/RygelRenderingControl urn:schemas-tencent-com:service:QPlay:1 urn:tencent-com:serviceId:QPlay /xml/QPlayDescription.xml /Control/LibRygelRenderer/QPlay /Event/LibRygelRenderer/QPlay http://192.168.0.79/ DMR-1.51Current device RootDevice description:
<?xml version="1.0"?> 1 0 QPlay:2.1 urn:schemas-upnp-org:device:MediaRenderer:1 QRTs TDAI 1120 Lyngdorf http://lyngdorf.com/ TDAI-1120 http://lyngdorf.com/tdai-1120/ 2052001876 uuid:f4715c83-b2a0-43ee-a05f-9b03cf1127e1 image/png 120 120 24 /LibRygelRenderer-120x120x24.png image/png 48 48 24 /LibRygelRenderer-48x48x24.png image/jpeg 120 120 24 /LibRygelRenderer-120x120x24.jpg image/jpeg 48 48 24 /LibRygelRenderer-48x48x24.jpg urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /xml/ConnectionManager.xml /Control/LibRygelRenderer/RygelSinkConnectionManager /Event/LibRygelRenderer/RygelSinkConnectionManager urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /xml/AVTransport2.xml /Control/LibRygelRenderer/RygelAVTransport /Event/LibRygelRenderer/RygelAVTransport urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /xml/RenderingControl2.xml /Control/LibRygelRenderer/RygelRenderingControl /Event/LibRygelRenderer/RygelRenderingControl urn:schemas-tencent-com:service:QPlay:1 urn:tencent-com:serviceId:QPlay /xml/QPlayDescription.xml /Control/LibRygelRenderer/QPlay /Event/LibRygelRenderer/QPlay http://192.168.0.79/ DMR-1.51UPnP devices found : 1
Device #0: ID 0x0 : QRTs TDAI 1120
UID: uuid:f4715c83-b2a0-43ee-a05f-9b03cf1127e1
Location: http://192.168.0.79:41415/f4715c83-b2a0-43ee-a05f-9b03cf1127e1.xml
Manufacturer: Lyngdorf
Model name: TDAI-1120
Local
Max. memory for audio buffers: 13312MB
Local Audio Engine: CoreAudio
Actual I/O buffer frame size: 0
Local devices found : 3
Device #0: ID 0x5f Built-in Output
Manufacturer: Apple Inc.
Model UID: AppleHDA:16
UID: AppleHDAEngineOutput:1F,3,0,1,1:0
Model name: Apple Inc. Built-in Output
Device #1: ID 0x50 eqMac
Manufacturer: Bitgapp
Model UID: EQMDeviceModelUID
UID: EQMDevice
Model name: Bitgapp eqMac
Device #2: ID 0x33 Dirac Virtual Audio Device
Manufacturer: Dirac Research AB
Model UID: com.dirac.vad_ModelUID
UID: com.dirac.vad_UID
Model name: Dirac Research AB Dirac Virtual Audio Device
Chromecast
Chromecast devices found : 1
Device #0: QRTs TDAI 1120
ID: d520a57f4796328a5c7e0544c9c82d82
Model name: TDAI-1120
Does this folder is also synced with Roon? Do you have Roon opened at the same time as Audirvāna?
Yes, I had Roon opened at the same time. And yes Roon and AS share same music folder. I now closed Roon and deleted my AS path to music, and synced it again. Some tracks are missing. I can see them in my library, and also play them by hitting spacebar (MacOsX). Roon also sees them and play them, but AS can not.
Can you go in the Audirvāna settings and in the My account section? You will see a button ‘Start Log Session’, click on it and then reproduce your issue. After you reproduced it, click on ‘Stop Log Session’ and then send me the log file you can find by clicking on the button ‘Open Log Folder’ at support@audirvana.com
Any news why Roon and Macosx can play all my files, but AS cannot? 
Can the file be played if you replace the ‘ø’ with an ‘o’?
1 Like
I now synced with a completely different backup drive with all my music. AS still has this issue. Roon has not.
Will it help to completely uninstall AS (with a uninstaller like CleanMyMac)? And then install again?
best Kurt
I would try one thing, you have allocated too much RAM for audio buffering (13.3 GB out of 16 GB) this is starving the OS. I would not think this is related to your issue but you should drop this to 6 - 8 GB in the Audirvana settings page (Audio tab, buffer setting). The OS would be limited for RAM when the buffer is fully used.
I would try again with this setting whilst waiting for Audirvana to get back to you.
I was happy for a minute or two. I moved all music to brand-new SSD drive. Restarted Mac. Deleted path to old drive. Made a new path to new drive. Synced. And NOW Audirvana asked me to update Sys optimizer. I did, and then I could play my files!!! Slowly one by one. But it was a short ride, after a few minutes I could not play my music. Not even from Qobuz. AS looks as always, it just does not play when I hit play…And YES I again can play my files from within macOS by simply hitting spacebar from the files inside my new SSD drive.
Update of MacosX this morning, a new SSD drive and Sys optimizer in AS did the trick. Now I can play the files. I will highlight the SOLUTION button if all goes well the next few days. I’ll keep my fingers crossed.
Same issue. AS won+t play anything. I have NOT changed anything since yesterday, only thing is that Mac has not been in use and there for booted up again. Not playing Qobuz either.
Yes I adjusted to 8GB. Can´t find RAW PCM streams.
Now it works after turn off/on AS again. But for how long? Strang thing is that when it´s not working, the tracks are not greyed out meaning they are found and playable. But nothing happens, not even Qobuz. The PLAY icon just stays put and doesn´t move.
Update: Now it´s not working…
Give these settings in the DAC panel a try, UPNP playback is influenced by these three settings
Top one first
Thanks but it does not matter if I have DAC connected (UPNP), or just use MacosX output. Nothing happens. First time in my five years of using AS this happens. Good I still have ROON
Is my conclusion correct that when the library is recreated and scanned that it works?
And that a limited number of albums/files are unplayable?
If you put some albums on the Mac’s drive and add them, does this work? And will this continue to work?
If you add the files from the external drive one more time, does it work? And when will it stop? After rebooting? After disconnecting the external drive?
Are the only the albums end with ö ø and other ‘special’ characters?
Or is it about all albums? Do the albums on the internal drive continue to work?
I have noticed some strange behavior since Sonoma switching back and forth between Roon and Audirvāna now that you mention Roon in the equation. Like something is not releasing the audio playback device or something like that.
@Jacob any thought on that? I can’t exactly pin it down but I did have a fit getting playback going a while back and had to restart everything as I can best recall.
Maybe I had to fiddle with midi settings as well
They are both competing for control of the Core Audio API’s…
1 Like