Audirvana crashes reading ISO SACD

Hi,
Using the trial to choose if i’m happy.
Unfortunately when i try to play a ISO file, it takes long time to start it and most of the times it crashes.
I have a lot of DSD files in that format and the software working like that i can’t buy the licence.
The JRiver works just fine with ISO files.
May my settings not setup properly?
I’m working with windows 10 and 4gb ram.
Could you help me, i like very much the sound quality.

Sending the debug details:

Audirvana 3.5.43

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: E:\MUSICA
Library database path: C:\Users\elsoi\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 4000MB

Local Audio Engine:ASIO 2 driver version 1106

Preferred device:
USB DAC ASIO
Model UID:USB DAC ASIO
UID:USB DAC ASIO

Active Sample Rate: 44.1kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
USB DAC ASIO Manufacturer:
Model UID:USB DAC ASIO UID:USB DAC ASIO

14 available sample rates up to 22579200Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
768000
2822400
5644800
11289600
22579200
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to MQA Decoder
DSD capability: Raw DSD (MSB)
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 192kHz
2 ch Integer PCM 32bit little endian 352.8kHz
2 ch Integer PCM 32bit little endian 384kHz
2 ch Integer PCM 32bit little endian 705.6kHz
2 ch Integer PCM 32bit little endian 768kHz
2 ch DSD 8bit big endian in 8bit chunk 2822.4kHz
2 ch DSD 8bit big endian in 8bit chunk 5644.8kHz
2 ch DSD 8bit big endian in 8bit chunk 11289.6kHz
2 ch DSD 8bit big endian in 8bit chunk 22579.2kHz

Local devices found : 4
Device #0: ASIO AMI MUSIK DS5 1.03 Manufacturer: Model UID: ASIO AMI MUSIK DS5 1.03 UID: ASIO AMI MUSIK DS5 1.03
Device #1: ASIO4ALL v2 Manufacturer: Model UID: ASIO4ALL v2 UID: ASIO4ALL v2
Device #2: JRiver Media Center 23 Manufacturer: Model UID: JRiver Media Center 23 UID: JRiver Media Center 23
Device #3: USB DAC ASIO Manufacturer: Model UID: USB DAC ASIO UID: USB DAC ASIO

UPnP devices found : 0

You don’t have that much RAM. Try to reduce the pre-load cache from 4000MB to 1000MB or less.

It could still be a RAM issue, but you can try.

Thanks
Already done that.
Not very effective, still give me that round blue ribon and if I force it crash.

Anyone who could help me with any solution?
Or I have to give up, unfortunately?

Maybe @Damien3 can help you tomorrow. In the meantime, if you have another computer with more memory (RAM), you can try it on that.

You could also consider extracting the individual tracks from the ISO files.

Hello @elso,

Have you tried with WASAPI instead of ASIO?

Hi Damien,
Thanks for your reply.
I tried as you suggest but have the samee issue.
here’s the debug info:

Audirvana 3.5.43

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: E:\MUSICA
Library database path: C:\Users\elsoi\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 750MB

Local Audio Engine:WASAPI

Preferred device:
Speakers (SMSL USB DAC)
Model UID:Speakers (SMSL USB DAC)
UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{e09b1bff-98c3-4202-86e1-80d2a633a753}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Active Sample Rate: 384kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
Speakers (SMSL USB DAC) Manufacturer:
Model UID:Speakers (SMSL USB DAC) UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{e09b1bff-98c3-4202-86e1-80d2a633a753}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

10 available sample rates up to 768000Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
768000
Volume Control
Physical: Yes
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
MQA Decoder device
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 44.1kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 48kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 88.2kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 96kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 176.4kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 192kHz
2 ch Integer PCM 16bit little endian 352.8kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 352.8kHz
2 ch Integer PCM 16bit little endian 384kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 384kHz
2 ch Integer PCM 16bit little endian 705.6kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 705.6kHz
2 ch Integer PCM 16bit little endian 768kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 768kHz

Local devices found : 2
Device #0: Philips FTV (Intel® Display Audio) Manufacturer: Model UID: Philips FTV (Intel® Display Audio) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{073c694b-56ff-498d-b5a5-3e777ac07193}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Device #1: Speakers (SMSL USB DAC) Manufacturer: Model UID: Speakers (SMSL USB DAC) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{e09b1bff-98c3-4202-86e1-80d2a633a753}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

UPnP devices found : 0

Can you send us this track at [email protected]? If the track is 20MB or more, we will send you a link to send it to us.

The track to send is the copy of the debug info?
Thanks

I mean the ISO track you try to play.

Sorry, now i understand.
The track is from the ISO file album, i can isolate it but in DSF all work fine.
The software do the same to all the tracks when try to play all the vary ISO SACD files.
If you want that i send you the ISO you have to send me the link, it has 1,50gb

Je vois que je suis pas le seul a avoir le problème de lecture des sacd iso , ma question est pourquoi ça marche avec foobar2000 et pas audirvana ?? Avec foobar la lecture ce fait en fraction de seconde , donc ça confirme que le problème ne viens pas de la RAM.

Bonjour @KIMO,

Pouvez-vous m’envoyer une copie de votre “Debug Info” ? Vous le trouverez dans les paramètres d’Audirvana>Général>Debug Info

Remarque: En cliquant sur le bouton Debug Info, Audirvana copie automatiquement tout son contenu, il ne vous reste plus qu’à le coller en réponse de ce message

Hi,

it seems so.
With Jriver i have no problem, the playing of sacd iso is immediately.
In Audionirvana it happens on WASAPI and also on ASIO drivers.
I don’t know if it is a problem of RAM only with Audirvana.

We sent you a message about your issue, did you received it? We would like to know more about the settings your have in your ASIO driver, can you do screenshots of it?

Hi Damien,
Hi already sent you twice, the last in a zip file.
But here they are:
Capture1 Capture2 Capture3 Capture4 Capture5 Capture6

Bonjour Damien,
Je vous ai déjà envoyé débug info il y’a environ 2 ou 3 semaine ainsi qu’un fichier sacd ISO , un test a été effectué chez vous et d’après votre réponse la lecture c’est faite normalement avec votre matériel.
Pour information j’ai un MacBook air, processeur 1,8ghz Intel core i5 double coeur , mémoire 8go 1600 MHz ddr3.et un DAC ifi, et la source de stockage NAS Synology liaison réseau par câble ethernet.
Si vous voulez que je vous renvoie un autre débug info ,ça sera avec plaisir.
Merci a vous

It’s a strange issue.
You have the same problem, and it seems not a problem of RAM

Oui je ne crois pas que ça vient de la RAM , quand je veux lire un sacd ISO la lecture met au minimum 2 minutes à charger c’est énorme , par contre avec foobar ça démarre à la seconde même .
Ce reste un mystère , j’espère que ce problème sera résolu

1 Like

It hapens the same to me, and most of the times the audirvana crashes while open the Iso.
In Jriver is also in same second that start to play.
With this problem i have to wait to buy my license.