Audirvana skips tracks on Qobuz via UPNP

Connection with external Audio Devices UPnP / DLNA
1

Hello everybody, first excuse for my poor english , i’m French. I am using Audirvana 3.5 with Qobuz, i stream music via upnp to my Marantz PM7000n amp and here is the issue : i choose a playlist, Audirvana reads the first track, and when it finishes, it skips the second track after a while and reads the 3rd, and the same at the end of the 3rd, it goes to the 5th… etc etc etc why ? I reinstalled Audirvana : same issue. I reduced the audio memory under 1000 : exactly the same. Then i used on my ipad the App Mconnect : i choose the UPNP Marantz, and then : NO problem !? My amp is new and updated, so i suppose the problem on Audirvana Mac app (big sur).
Please, any idea, suggestion ? Regards

here is my debug info :

Audirvana Mac Version 3.5.44 (3574)
macOS 11.2.3 with 16384MB RAM

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
iTunes/Music library synchronization: not synchronized
Library database path: /Users/Thierry/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Preferred device: Marantz PM7000N Model UID:Marantz Marantz PM7000N UID:uuid:5d12ec47-8040-174c-0080-000678568b22

Selected device:
UPnP device at http://192.168.1.11:60006/upnp/desc/aios_device/aios_device.xml
ID 0x0 Marantz PM7000N Manufacturer:Marantz
Model UID:Marantz Marantz PM7000N UID:uuid:5d12ec47-8040-174c-0080-000678568b22

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get::audio/mpeg:
http-get::audio/vnd.dlna.adts:
http-get::audio/x-ms-wma:
http-get::audio/x-ms-wma:
http-get::audio/L16;rate=48000;channels=2:
http-get::audio/L16;rate=48000;channels=1:
http-get::audio/L16;rate=44100;channels=2:
http-get::audio/L16;rate=44100;channels=1:
http-get::audio/wav:
http-get::audio/mp3:
http-get::audio/flac:
http-get::audio/aac:
http-get::audio/m4a:
DLNA 1.5: No
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: No
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
12 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz

0 physical formats

Current device transportInfo:
CurrentTransportState: NO_MEDIA_PRESENT
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 0
MediaDuration: 00:00:00
CurrentURI:
CurrentURIMetadata:
nextURI:
nextURIMetadata:
PlayMedium: NONE
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 GetCurrentState CurrentState out LastChange GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetMediaInfo_Ext InstanceID in A_ARG_TYPE_InstanceID CurrentType out CurrentMediaCategory NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Next InstanceID in A_ARG_TYPE_InstanceID Pause InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Previous InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode Stop InstanceID in A_ARG_TYPE_InstanceID X_SetShuffle InstanceID in A_ARG_TYPE_InstanceID Shuffle in X_Shuffle AVTransportURI string AVTransportURIMetaData string A_ARG_TYPE_CurrentState_AVTransport string A_ARG_TYPE_InstanceID ui4 A_ARG_TYPE_ObjectID string A_ARG_TYPE_SeekMode string TRACK_NR TRACK_NR REL_TIME A_ARG_TYPE_SeekTarget string AbsoluteCounterPosition ui4 AbsoluteTimePosition string CurrentMediaCategory string CurrentMediaDuration string CurrentPlayMode string NORMAL NORMAL REPEAT_ONE REPEAT_ALL CurrentRecordQualityMode string CurrentTrack ui4 0 0 65535 1 CurrentTrackDuration string CurrentTrackMetaData string CurrentTrackURI string CurrentTransportActions string LastChange string NextAVTransportURI string NextAVTransportURIMetaData string NumberOfTracks ui4 0 0 65535 PlayMode ui4 0 PlaybackStorageMedium string PossiblePlaybackStorageMedia string PossibleRecordQualityModes string PossibleRecordStorageMedia string RecordMediumWriteStatus string RecordStorageMedium string RelativeCounterPosition i4 RelativeTimePosition string TransportPlaySpeed string 1 1 12 -12 TransportState string STOPPED STOPPED PAUSED_PLAYBACK PLAYING TRANSITIONING TransportStatus string OK OK ERROR_OCCURRED X_Shuffle boolean 0

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-denon-com:device:AiosDevice:1 Marantz PM7000N Marantz http://www.marantz.com Marantz PM7000N Aios 4.025 BLM27210107527 uuid:5d12ec47-8040-174c-0080-000678568b22 urn:schemas-upnp-org:device:MediaRenderer:1 Marantz PM7000N Marantz http://www.marantz.com Marantz PM7000N Aios 4.025 uuid:3ec57922-8354-18ac-0080-000678568b22 QPlay:1 urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /upnp/scpd/renderer_dvc/AVTransport.xml /upnp/control/renderer_dvc/AVTransport /upnp/event/renderer_dvc/AVTransport urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/scpd/renderer_dvc/ConnectionManager.xml /upnp/control/renderer_dvc/ConnectionManager /upnp/event/renderer_dvc/ConnectionManager urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /upnp/scpd/renderer_dvc/RenderingControl.xml /upnp/control/renderer_dvc/RenderingControl /upnp/event/renderer_dvc/RenderingControl urn:schemas-denon-com:device:AiosServices:1 AiosServices Marantz http://www.marantz.com Marantz PM7000N Aios 4.025 uuid:31f8cd1a-1b2b-1881-0080-000678568b22 urn:schemas-denon-com:service:ErrorHandler:1 urn:denon-com:serviceId:ErrorHandler /upnp/scpd/AiosServicesDvc/ErrorHandler.xml /upnp/control/AiosServicesDvc/ErrorHandler /upnp/event/AiosServicesDvc/ErrorHandler urn:schemas-denon-com:service:ZoneControl:2 urn:denon-com:serviceId:ZoneControl /upnp/scpd/AiosServicesDvc/ZoneControl.xml /upnp/control/AiosServicesDvc/ZoneControl /upnp/event/AiosServicesDvc/ZoneControl urn:schemas-denon-com:service:GroupControl:1 urn:denon-com:serviceId:GroupControl /upnp/scpd/AiosServicesDvc/GroupControl.xml /upnp/control/AiosServicesDvc/GroupControl /upnp/event/AiosServicesDvc/GroupControl urn:schemas-denon-com:device:ACT-Denon:1 Marantz PM7000N Marantz http://www.marantz.com Marantz PM7000N Aios 4.025 BLM27210107527 uuid:b6f8d004-e684-6323-8c35-b073d3835ac5 AIOS:0001 1 165840 Wed 2020-11-04 13:48:32 1.583.161 00:06:78:56:8B:20 en_EU 4 Aios 4.025 1 Production 00:06:78:56:8B:22 urn:schemas-denon-com:service:ACT:1 urn:denon-com:serviceId:ACT /ACT/SCPD.xml /ACT/control /ACT/event urn:schemas-upnp-org:device:MediaServer:1 Marantz PM7000N Marantz http://www.marantz.com Shares User defined folders and files to other Universal Plug and Play media devices. Marantz PM7000N Aios 4.025 BLM27210107527 uuid:3f726335-e557-3436-6fe5-d5d61e58fbd8 True True True True urn:schemas-upnp-org:service:ContentDirectory:1 urn:upnp-org:serviceId:ContentDirectory /upnp/scpd/ams_dvc/ContentDirectory.xml /upnp/control/ams_dvc/ContentDirectory /upnp/event/ams_dvc/ContentDirectory urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/scpd/ams_dvc/ConnectionManager.xml /upnp/control/ams_dvc/ConnectionManager /upnp/event/ams_dvc/ConnectionManager

UPnP devices found : 6
Device #0: ID 0x0 Marantz PM7000N UID: uuid:5d12ec47-8040-174c-0080-000678568b22 Location: http://192.168.1.11:60006/upnp/desc/aios_device/aios_device.xml
Device #1: ID 0x0 Décodeur TV UHD UID: uuid:00ababad-7947-1048-8a00-84a06e22cc36 Location: http://192.168.1.14:42300/description.xml
Device #2: ID 0x0 Marantz PM7000N UID: uuid:3ec57922-8354-18ac-0080-000678568b22 Location: http://192.168.1.11:60006/upnp/desc/aios_device/aios_device.xml
Device #3: ID 0x0 Marantz PM7000N UID: uuid:31f8cd1a-1b2b-1881-0080-000678568b22 Location: http://192.168.1.11:60006/upnp/desc/aios_device/aios_device.xml
Device #4: ID 0x0 Marantz PM7000N UID: uuid:b6f8d004-e684-6323-8c35-b073d3835ac5 Location: http://192.168.1.11:60006/upnp/desc/aios_device/aios_device.xml
Device #5: ID 0x0 Marantz PM7000N UID: uuid:3f726335-e557-3436-6fe5-d5d61e58fbd8 Location: http://192.168.1.11:60006/upnp/desc/aios_device/aios_device.xml

CoreAudio audio path, buffer I/O frame size: 0

Max. memory for audio buffers: 524MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Local devices found : 1
Device #0: ID 0x31 Sortie intégrée Manufacturer: Apple Inc. Model UID: AppleHDA:16 UID: AppleHDAEngineOutput:1F,3,0,1,1:0

2

16gb of ram and only 500mb to Audirvana?
Try default settings around 13gb

3

Thank you for your quick answer. Before it was to 13Go : the same issue…

regards

4

Bonjour @Titizekid, si vous forcez le changement de piste en appuyant sur le bouton pour passer à la piste suivante, est-ce que cela vous fait passer à la seconde piste ou à la troisième directement?

5

Bonjour @Antoine, quand la piste 1 se finit, la piste 2 s’affiche mais rien ne se lit et au bout de quelques secondes ça passe à la 3. Si je force à ce moment sur bouton piste suivante, ça passe à la 3, pas à la 2.
cordialement

6

un peu plus tard hier soir , j’ai tenté une autre playlist : audirvana m’a enchaîné sans problème les 4 premières pistes, puis, rebelotte, dès la 5ème, blocage et skip direct à la 6ème piste… arfff

7

Pouvez-vous tester en sélectionnant votre Décodeur TV?

8

En utilsant le décodeur, problème différent, lecture sans problème jusqu au 5ème morceaux, début de lecture du 6ème et blocage , interruption de la lecture…

9

Noticed the same thing today with my PM7000N
I was also playing a Qobuz playlist.

Didn’t notice this happening before with just playing the tracks of an album from Qobuz.

10

étonnamment en effet, sur un album complet hors playlist , aucun skip de morceau… je réessaie un album complet…

11

@Antoine Je réessaye une playlist, ça me lit les 2 premiers morceaux nickel, arrivé fin 2ème, skip au 4 ème… totalement incompréhensible et, j’ai l’impression totalement aléatoire

12

@Antoine et effectivement le problème ne semble pas se produire sur les albums

13

Bonjour @Titizekid, est-ce que les pistes dans votre playlists ont la même fréquence d’échantillonnage?

14

Bonjour @Antoine, ce sont les playlists proposées par Qobuz, les pistes n’ont pas toutes la même fréquence d’échantillonnage , ils compilent des morceaux issus d’albums différents. Exemple : la playlist David Bowie. Cdt

15

Pouvez-vous vérifier si il n’y a pas une msie à jour de firmware disponible pour votre PM7000 ?

16

@Antoine aucune mise à jour dispo, dernier firmware déjà installé

17

Pouvez-vous envoyer le fichier log d’Audirvana à support@audirvana.com?

Vous pourrez le trouver ici:

C:\Users[your login]\AppData\Local\Packages\Audirvana.Audirvana-[… id number that can vary]\LocalCache\Local\Audirvana\Audirvana

18

Je suis sur mac, pas pc

19

Avez-vous essayé d’activer le suréchantillonnage dans les paramètres audio d’Audirvana? Il faudrait que vous choisissiez “Puissance de 2”. Une fois cela fait, pouvez-vous écouter deux pistes avec des fréquences différentes?

20

@Antoine j ai essayé comme demandé le suréchantillonnage en puissance x2, voici ce qu’il en ressort : tant la piste originale est en en 24 bits : aucun problème, les morceaux s’enchaînent sans skip. En revanche, si la piste suivante est nativement en 16 bits/44.1khz : ça bloque, piste non lue et enchainement sur la prochaine …