Automatic update to 3.0?

Did my Mac just automatically install Studio 3.0? Drat! Buggy, clunky, and I have to sign in every time it opens. Is there anyway I can download the old version?

Now it quits every 20 minutes, saying it can’t connect to my license. Someone help, please. I’m ready to cancel.

Have you disconnected from AS in settings/my account then re-opened AS and re-signed in?

Works fine for me and not seen this one reported in the beta so would appear to be specific to your update. Any error messages? Can you log into your Audirvana account at Audirvana.com?

Thank you for replying. I’ll try. The most annoying thing is the inability to maintain consistent window size, which drove me crazy in 2.XX until it was finally fixed. Now it’s back and I have to shift the window all over the place everytime I want to access a button or control.

PS I’m on an older Mac OS but it’s still valid. I shouldn’t have these problems.

Audirvana does not provide links to superseded software for good reason. However if you pm me your email address I can send you a link to a personal shared folder with 2.11.0. Obviously you would have to turn off notifications about updates to avoid being bugged with new software notifications when you open the app.

I had several issues with the design of the new UI but have grown accustomed to it during the beta and no longer feel a desire to revert to version 2 as there are many enhancements in the version 3 release. Perhaps if you post some screenshots of the issues you are having it would help users to offer some advice/solutions.

You don’t have a back-up somewhere?

This may be relevant…

Changes to macOS requirements
We are doing our utmost to maintain compatibility for as long as possible, and sometimes reach the limits of older macOS versions: 10.13 (High Sierra) 10.14 (Mojave)
Starting with the version 2.11.5 of Studio and 2.6.5 Origin, those above macOS versions won’t receive updates from the software. Please update your macOS to macOS 10.15 (Catalina) or a newer version.

**Please paste your debug information so you can get the best possible feedback regarding your Mac platform in relationship to Audirvāna 3 set-up.

Don’t forget to back-up your settings/preferences file(s) or save a copy to the desktop…

:musical_notes: :eye: :nose: :eye: :musical_notes:

Thank you both for the assistance. I’m on Monterey 12.7.5 so that shouldn’t be a problem. The two main issues I’m having are, 1) most seriously, AS shutting down mid-album saying it has lost the connection to my license, and 2) the window constantly resizing every time I switch albums or change to a different frame. Full-screen doesn’t fit properly so that doesn’t work. And I use drag-and-drop a lot so I’m constantly switching between the ā€œFavoritiesā€ and the track frame. As it is now, I have to drag the window back and forth and up and down to do anything I usually do. This was once a problem with 2.XX but it was finally resolved. I’ll see if I can post the debug info.

I would take you up on your offer if I can figure out how to pm you. It says you aren’t accepting messages…?

  1. Do you have anything on your Mac that could interfere with the network connection?

  2. When you double-click on the header, does it resize?

Please paste your debug information here so we can see your system resources and general Audirvāna synergies…

Is your Apple computer platform a MacMini running headless?

:musical_notes: :eye: :nose: :eye: :musical_notes:

No, not headless, it’s connected to a TV.

Audirvana Studio 3.0 (30000)

Running on Mac mini (Late 2014)
macOS 12.7.6 x86_64 with 8GB physical RAM

Connected account of : George F Gardner

NETWORK
Status: available

REMOTE CONTROL SERVER:
Listening on 127.0.0.1 on port 57858

LOADING/DECODING:
Max audio buffer size: 2562MB
Polarity Inversion:
Globally: OFF
Per track: OFF

SIGNAL PROCESSING:
Convolver: OFF
Internal EQ: OFF
Crossfeed: OFF
Balance: OFF

PLUGINS: NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Replay Gain: None
Volume step size: 0.9dB
Max allowed volume: 100
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
Sync folders at startup: YES
iTunes/Music library synchronization: not synchronized
Sort and display order: en_US
Library database path: /Users/georgefgardner/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Local audio files fingerprinting
Tracks with no MBID: 6140

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

APPEARANCE SETTINGS:
UI theme: dark
Font size: large
Language: System language
Show album covers in tracks list: yes
Source list sorted:
Local
Favorites
Playlists
Streaming
Radios
Podcasts
Startup view: Favorites: Albums
Show local extended in source list: no
Use media keys: yes
Use media keys for volume control: yes
Use Apple Remote: yes
Number of paired remotes: 3
Remote pairing code required: yes
Screen saver disabled: no

=================== AUDIO DEVICE ========================

Active method: Local

Max. memory for audio buffers: 2562MB

Local Audio Engine:
CoreAudio
Exclusive access: ON
Integer mode: ON
Use max I/O buffer size: ON
Actual I/O buffer frame size: 512

Preferred device:
[UPnP] GentooPlayer@IanCanada
Model UID:Ivo Clarysse, Henner Zeller gmediarender
UID:uuid:fb1e6d5521b74f79abc5a3f1a647d8fb

Active Sample Rate: 44.1kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device: Qutest
Manufacturer: Chord Electronics Ltd
Model name: Chord Electronics Ltd Qutest
Model UID: Qutest:245F:0815
UID: AppleUSBAudioEngine:Chord Electronics Ltd:Qutest:413-001:2
Plays with Audirvāna: No
Override manufacturer settings: No
USB Vendor ID: 0x245f
USB Product ID: 0x0815
ID 0x37

11 available sample rates up to 768000Hz
32000
44100
48000
88200
96000
176400
192000
352800
384000
705600
768000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512

Volume Control
Physical: Yes
Virtual: Yes
Max volume alert: Disabled

MQA capability
Auto-detect MQA devices: No
Not automatically detected, user set to not MQA

DSD capability
Unhandled (PCM conversion) with boost gain of 0dB

Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x38 2 channels starting at 1
22 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 768kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 705.6kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 32kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 768kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 32kHz

22 physical formats
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 768kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 705.6kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 32kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 768kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 32kHz

Local devices found : 4
Device #0: ID 0x32 Built-in Output
Manufacturer: Apple Inc.
Model UID: AppleHDA:108
UID: AppleHDAEngineOutput:1B,0,1,2:0
Model name: Apple Inc. Built-in Output
Device #1: ID 0x41 HDMI
Manufacturer: Apple Inc.
Model UID: AppleHDA:108
UID: AppleHDAEngineOutputDP:3,0,1,1:0:{AB4C-0F46-01010101}
Model name: Apple Inc. HDMI
Device #2: ID 0x37 Qutest
Manufacturer: Chord Electronics Ltd
Model UID: Qutest:245F:0815
UID: AppleUSBAudioEngine:Chord Electronics Ltd:Qutest:413-001:2
USB Vendor ID: 0x245f
USB Product ID: 0x0815
Model name: Chord Electronics Ltd Qutest
Device #3: ID 0x2e Splashtop Remote Sound
Manufacturer: Splashtop Inc.
Model UID: SplashtopRemoteSoundDevice_ModelUID
UID: SplashtopRemoteSoundDevice_UID
Model name: Splashtop Inc. Splashtop Remote Sound

UPnP

UPnP network interface
Available Network interfaces:
Untitled Bridge

UPnP devices found : 1
Device #0: ID 0x0 : MercuryV3-UPnP/AV
UID: uuid:73df27ab-ee23-8f4d-6a1d-d83adde6dd7f
Location: http://192.168.4.33:49152/uuid-73df27ab-ee23-8f4d-6a1d-d83adde6dd7f/description.xml
Manufacturer: JF Light Industries
Model name: UpMPD

Chromecast

Chromecast devices found : 0

  1. No, nothing interfering with my internet.
  2. Yes, it resizes but now it won’t fit the screen horizontally at all.

Should I try trashing the preferences and re-installing? My favorites and playlists are all on Qobuz and I don’t use AS for my local library, so I don’t think I’d lose anything.

That’s always a solution and you could make a backup of the settings nonetheless by making screenshots and/or copy the debug info before you do so.

Before trashing the preferences…
Try reducing your playback preload memory allocation to 1Gb or less…

You may want to review your grounding scheme when connecting to your TV in concert with your DAC, etc, to eliminate or mitigate ground-differential gremlins (ground-loops).

SplashTop Remote could be interfering with Audirvāna Studio 3 core system access/functionality.

Have set settings to allow messages. Apologies, did not know it was off.

No problem! Some progress here. I threw out the preferences and did a fresh install. The window is behaving now and retains the proper size, which is a big improvement. It still asks me to sign in every time–is that normal now? As long as it doesn’t quite after 15-20 minutes I think I’m okay. It does sound better than the old version, more refined.

No, signing in every time is not normal. I only ever have to sign in after deliberately disconnecting, otherwise sign in once only.

Hmm, well then there’s still something amiss. As long as it doesn’t sign me out in the middle to an album. I’ll see tonight.