Can't select the headphone output

I just bought a new notebook, a Lenovo Legion 7, and for some reason I just can’t select the headphone output on the menu, not matter if is Wasapi or Kernel. As well, maybe for being on Windows 11, I’ve tried to install the Realtek HD Audio Drivers but nothing happned. Actually failed the installation and now I just have the regular Realtek Audio. Any advice here?

Fones de Ouvido = Headphone
Alto-falante = speakers

Can you get audio through the headphones outside of Audirvana, for example, by watching a youtube video? If not, I would contact Lenovo for support first.

Yes, everything normal aside Audrivana, including Qobuz.

You will have to wait for @Antoine or one of the more knowledgeable users to offer some help. I am a Mac user so of little help in your case.

Yeah, no problem. But it’s weird, indeed. I’ll try to find some solution meanwhile.

After installing ASIO I could listen through ASIO but the audio was failing. Then, I switched to Kernel and it’s working with my headphone, but only in 48khz.

Hi @ledones,

Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Audirvana Studio 2.2.2 (20202)

Windows 11 (22621) with 16GB physical RAM

Connected account of : Led Ferreira

SIGNAL PROCESSING:

	Polarity Inversion:
		Globally: OFF
		Per track: ON
	Effects plugins NOT ACTIVE

UPSAMPLING:
	r8brain with Power Of Two upsampling
	r8brain filter parameters
	Bandwidth = 99.5%
	Stop band attenuation 218dB
	Phase linear

AUDIO VOLUME:
	Max allowed volume: 100
	Replay Gain: None
	SW volume control: OFF

LIBRARY SETTINGS:
	Sync list: 1 folders
		AUTO: C:\Users\ledle\Music
	Library database path: C:\Users\ledle\AppData\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Remote Control server:
	Listening on 2804:14d:bac0:a0c1:e891:64ef:867a:a24a on port 57358

ACTIVE STREAMING SERVICES
	Qobuz:  Connected as Qobuz Studio

=================== AUDIO DEVICE ========================


Active method: Local

Max. memory for audio buffers: 4714MB

Local Audio Engine: KernelStreaming

Preferred device: 
	Fones de ouvido (Realtek(R) Audio)
	Model UID:HDAUDIO\FUNC_01&VEN_10EC&DEV_0287&SUBSYS_17AA3841&REV_1000
	UID:\\?\SWD#MMDEVAPI#{0.0.0.00000000}.{b64b1052-33a2-44aa-8693-db769c7e97ed}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Currently playing in Integer Mode:
	Device: 2ch  24bits  Integer, 8 bytes per frame 48kHz

Active Sample Rate: 48kHz

Bridge settings:
	Sample rate limitation: none
	Sample rate switching latency: none
	Limit bitdepth to 24bit: OFF
	Mute during sample rate change: OFF

Selected device:Fones de ouvido (Realtek(R) Audio)
	Manufacturer: Realtek
	Model name: Audio Device on High Definition Audio Bus
	Model UID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0287&SUBSYS_17AA3841&REV_1000
	UID: \\?\SWD#MMDEVAPI#{0.0.0.00000000}.{b64b1052-33a2-44aa-8693-db769c7e97ed}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
	Kernel Streaming capable 

1 available sample rates up to 48000Hz
	48000

Volume Control
	Physical: Yes
	Virtual: No

MQA capability
	Auto-detect MQA devices: Yes
	Not a MQA device, user set to not MQA
DSD capability: Unhandled

Device audio channels
	Preferred stereo channels L:0 R:1
	Channel bitmap: Ox3, layout:
		Channel 0 mapped to 0
		Channel 1 mapped to 1

Audio channels in use
	Number of channels: 2
	Use as stereo device only: No
	Simple stereo device: No

1 output streams:
	Number of active channels: 2, in 1 stream(s)
		Channel #0 :Stream 0 channel 0
		Channel #1 :Stream 0 channel 1
	2 ch Integer PCM 16bit little endian 48kHz
	2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 48kHz

Local devices found : 2
	Device #0: Fones de ouvido (Realtek(R) Audio)
		Manufacturer: Realtek
		Model UID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0287&SUBSYS_17AA3841&REV_1000
		UID: \\?\SWD#MMDEVAPI#{0.0.0.00000000}.{b64b1052-33a2-44aa-8693-db769c7e97ed}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
		Model name: Audio Device on High Definition Audio Bus
	Device #1: Alto-falantes (Realtek(R) Audio)
		Manufacturer: Realtek
		Model UID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0287&SUBSYS_17AA3841&REV_1000
		UID: \\?\SWD#MMDEVAPI#{0.0.0.00000000}.{b041255f-f9bf-4d8b-bf63-f58334a0bf39}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
		Model name: Audio Device on High Definition Audio Bus

UPnP


UPnP devices found : 0



Chromecast


Chromecast devices found : 0


Can you select WASAPI and do the same?

@ledones
You don’t use external DAC?

Aproveitar e desejar um Feliz Ano Novo.

WASAPI

Audirvana Studio 2.2.2 (20202)

Windows 11 (22621) with 16GB physical RAM

Connected account of : Led Ferreira

SIGNAL PROCESSING:

	Polarity Inversion:
		Globally: OFF
		Per track: ON
	Effects plugins NOT ACTIVE

UPSAMPLING:
	r8brain with Power Of Two upsampling
	r8brain filter parameters
	Bandwidth = 99.5%
	Stop band attenuation 218dB
	Phase linear

AUDIO VOLUME:
	Max allowed volume: 100
	Replay Gain: None
	SW volume control: OFF

LIBRARY SETTINGS:
	Sync list: 1 folders
		AUTO: C:\Users\ledle\Music
	Library database path: C:\Users\ledle\AppData\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Remote Control server:
	Listening on 2804:14d:bac0:a0c1:e891:64ef:867a:a24a on port 56366

ACTIVE STREAMING SERVICES
	Qobuz:  Connected as Qobuz Studio

=================== AUDIO DEVICE ========================


Active method: Local

Max. memory for audio buffers: 4238MB

Local Audio Engine: WASAPI
	Use max I/O buffer size: ON

Preferred device: 
	Fones de ouvido (Realtek(R) Audio)
	Model UID:HDAUDIO\FUNC_01&VEN_10EC&DEV_0287&SUBSYS_17AA3841&REV_1000
	UID:\\?\SWD#MMDEVAPI#{0.0.0.00000000}.{b64b1052-33a2-44aa-8693-db769c7e97ed}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Active Sample Rate: 48kHz

Bridge settings:
	Sample rate limitation: none
	Sample rate switching latency: none
	Limit bitdepth to 24bit: OFF
	Mute during sample rate change: OFF

Selected device:Fones de ouvido (Realtek(R) Audio)
	Manufacturer: Realtek
	Model name: Audio Device on High Definition Audio Bus
	Model UID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0287&SUBSYS_17AA3841&REV_1000
	UID: \\?\SWD#MMDEVAPI#{0.0.0.00000000}.{b64b1052-33a2-44aa-8693-db769c7e97ed}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

1 available sample rates up to 48000Hz
	48000

Volume Control
	Physical: Yes
	Virtual: No

MQA capability
	Auto-detect MQA devices: Yes
	Not a MQA device, user set to not MQA
DSD capability: Unhandled

Device audio channels
	Preferred stereo channels L:0 R:1
	Channel bitmap: Ox3, layout:
		Channel 0 mapped to 0
		Channel 1 mapped to 1

Audio channels in use
	Number of channels: 2
	Use as stereo device only: No
	Simple stereo device: No

1 output streams:
	Number of active channels: 2, in 1 stream(s)
		Channel #0 :Stream 0 channel 0
		Channel #1 :Stream 0 channel 1
	2 ch Integer PCM 16bit little endian 48kHz
	2 ch Integer PCM 20bit little endian aligned high in 32bit chunk 48kHz
	2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 48kHz

Local devices found : 3
	Device #0: Fones de ouvido (Realtek(R) Audio)
		Manufacturer: Realtek
		Model UID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0287&SUBSYS_17AA3841&REV_1000
		UID: \\?\SWD#MMDEVAPI#{0.0.0.00000000}.{b64b1052-33a2-44aa-8693-db769c7e97ed}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
		Model name: Audio Device on High Definition Audio Bus
	Device #1: Alto-falantes (Realtek(R) Audio)
		Manufacturer: Realtek
		Model UID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0287&SUBSYS_17AA3841&REV_1000
		UID: \\?\SWD#MMDEVAPI#{0.0.0.00000000}.{b041255f-f9bf-4d8b-bf63-f58334a0bf39}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
		Model name: Audio Device on High Definition Audio Bus
	Device #2: LG TV (NVIDIA High Definition Audio)
		Manufacturer: NVIDIA
		Model UID: HDAUDIO\FUNC_01&VEN_10DE&DEV_00A0&SUBSYS_FFFFFFFF&REV_1001
		UID: \\?\SWD#MMDEVAPI#{0.0.0.00000000}.{636f1913-78d2-42dd-b93f-893e74d4bcc4}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
		Model name: Audio Device on High Definition Audio Bus

UPnP


UPnP devices found : 0



Chromecast


Chromecast devices found : 0


ASIO

Audirvana Studio 2.2.2 (20202)

Windows 11 (22621) with 16GB physical RAM

Connected account of : Led Ferreira

SIGNAL PROCESSING:

	Polarity Inversion:
		Globally: OFF
		Per track: ON
	Effects plugins NOT ACTIVE

UPSAMPLING:
	r8brain with Power Of Two upsampling
	r8brain filter parameters
	Bandwidth = 99.5%
	Stop band attenuation 218dB
	Phase linear

AUDIO VOLUME:
	Max allowed volume: 100
	Replay Gain: None
	SW volume control: OFF

LIBRARY SETTINGS:
	Sync list: 1 folders
		AUTO: C:\Users\ledle\Music
	Library database path: C:\Users\ledle\AppData\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Remote Control server:
	Listening on 2804:14d:bac0:a0c1:e891:64ef:867a:a24a on port 56366

ACTIVE STREAMING SERVICES
	Qobuz:  Connected as Qobuz Studio

=================== AUDIO DEVICE ========================


Active method: Local

Max. memory for audio buffers: 4212MB

Local Audio Engine: ASIO 2
	Driver version 2
	Use max I/O buffer size: ON

Preferred device: 
	ASIO4ALL v2
	Model UID:ASIO4ALL v2
	UID:ASIO4ALL v2

Active Sample Rate: 192kHz

Bridge settings:
	Sample rate limitation: none
	Sample rate switching latency: none
	Limit bitdepth to 24bit: OFF
	Mute during sample rate change: OFF

Selected device:ASIO4ALL v2
	Manufacturer: 
	Model name: ASIO4ALL v2
	Model UID: ASIO4ALL v2
	UID: ASIO4ALL v2

4 available sample rates up to 192000Hz
	44100
	48000
	96000
	192000

Volume Control
	Physical: No
	Virtual: No

MQA capability
	Auto-detect MQA devices: Yes
	Not a MQA device, user set to not MQA
DSD capability: Unhandled

Device audio channels
	Preferred stereo channels L:0 R:1
	Channel bitmap: Ox3, layout:
		Channel 0 mapped to 0
		Channel 1 mapped to 1

Audio channels in use
	Number of channels: 2
	Use as stereo device only: No
	Simple stereo device: Yes

1 output streams:
	Number of active channels: 2, in 1 stream(s)
		Channel #0 :Stream 0 channel 0
		Channel #1 :Stream 0 channel 1
	2 ch Integer PCM 32bit little endian 44.1kHz
	2 ch Integer PCM 32bit little endian 48kHz
	2 ch Integer PCM 32bit little endian 96kHz
	2 ch Integer PCM 32bit little endian 192kHz

Local devices found : 1
	Device #0: ASIO4ALL v2
		Manufacturer: 
		Model UID: ASIO4ALL v2
		UID: ASIO4ALL v2
		Model name: ASIO4ALL v2

UPnP


UPnP devices found : 0



Chromecast


Chromecast devices found : 0


A vida mudou totalmente aqui. Hoje em dia só tenho um note e um HD6XX, mais nada… E Audirvana e Qobuz. rsrs Minimalismo rsrs Mas no futuro terei DAC externo agora que estou com um notebook top.

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