Continually skipping tracks part way through

macOS High Sierra, streaming Qobuz (local or from internet). Mac Mini is connected over wi-fi but I do not see similar issues with other playback software.

Are there any logs that can highlight why this happens? It’s not music starting/stopping but randomly skipping playing tracks.

Thanks for the extension of trial period now the Remote is available.

Hello @TheCat ,

Can you send me a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Hi Damien

Unfortunately I’ve been away and the demo has now expired.

You can subscribe for a month.

When does the discounted subscription offer for older Audirvana customers expire? Can’t seem to find that in the FAQ/help section.

Happening a lot today, have ***'d out some info. Appreciate local IPs didn’t need it but did anyway.

Local tracks load quickly viewing the waveform ‘progress’ - could this be something related to loading next tracks as I assume Audirvana loads them before the end of the now playing track to ensure gapless works where needed.

Audirvana Mac Version 1.6.1 (10601)
macOS 10.13.6 with 16384MB RAM

Connected account: *****

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins ACTIVE in offline mode
	No plugin active

UPSAMPLING:
r8brain with device max frequency upsampling
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 5 folders
AUTO: /Volumes/*
AUTO: /Volumes/Public/*
AUTO: /Volumes/Public/*
Manual: (OFFLINE) /Volumes/*
Manual: (OFFLINE) /Volumes/*
iTunes/Music library synchronization: not synchronized
Library database path: /Users/***/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Remote Control server:
Listening on 127.0.0.1 on port 51076

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Hi-Fi Sublime
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Preferred device: * Model UID:Naim Audio Nova UID:****

Currently playing to UPnP device at 32 bits 192kHz
Selected device:
UPnP device at http://192.168.1.:50647/c.xml
ID 0x0 ****
Manufacturer: Naim Audio
Model Name:
Model UID: ****
UID: uuid:****

8 available sample rates up to 5644800Hz
44100
48000
88200
96000
176400
192000
2822400
5644800
Volume control: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Raw DSD (MSB)
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Avoid RAW PCM streams: No
UPnP/DLNA supported protocols:
http-get::text/xml:DLNA.ORG_PN=DIDL_S
http-get:
:audio/vnd.dlna.adts:DLNA.ORG_PN=HEAACv2_L2_320
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
http-get:
:audio/x-ms-wma:DLNA.ORG_PN=WMABASE
http-get::audio/3gpp:DLNA.ORG_PN=HEAACv2_L2_320
http-get:
:audio/mp4:DLNA.ORG_PN=HEAACv2_L2_320
http-get::audio/l16;rate=48000;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/l16;rate=48000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/l16;rate=44100;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/l16;rate=44100;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/mpeg:DLNA.ORG_PN=MP3
rtsp-rtp-udp:
:text/xml:DLNA.ORG_PN=DIDL_S
rtsp-rtp-udp::audio/vnd.dlna.adts:DLNA.ORG_PN=HEAACv2_L2_320
rtsp-rtp-udp:
:audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
rtsp-rtp-udp::audio/x-ms-wma:DLNA.ORG_PN=WMABASE
rtsp-rtp-udp:
:audio/3gpp:DLNA.ORG_PN=HEAACv2_L2_320
rtsp-rtp-udp::audio/mp4:DLNA.ORG_PN=HEAACv2_L2_320
rtsp-rtp-udp:
:audio/l16;rate=48000;channels=1:DLNA.ORG_PN=LPCM
rtsp-rtp-udp::audio/l16;rate=48000;channels=2:DLNA.ORG_PN=LPCM
rtsp-rtp-udp:
:audio/l16;rate=44100;channels=1:DLNA.ORG_PN=LPCM
rtsp-rtp-udp::audio/l16;rate=44100;channels=2:DLNA.ORG_PN=LPCM
rtsp-rtp-udp:
:audio/mpeg:DLNA.ORG_PN=MP3
http-get::audio/wave:
http-get::audio/vorbis:
http-get::audio/x-dff:
http-get::audio/3gpp:
http-get::audio/x-aiff:
http-get::text/xml:
http-get::audio/x-ms-wma:
http-get::audio/flac:
http-get::audio/x_pm_flac:
http-get::application/ogg:
http-get::audio/vnd.dlna.adts:
http-get::audio/x-flac:
http-get::audio/ogg:
http-get::audio/wav:
http-get::audio/l16;rate=44100;channels=1:
http-get::audio/m4a:
http-get::audio/x-wav:
http-get::audio/x-m4a:
http-get::audio/l16;rate=44100;channels=2:
http-get::audio/mpeg:
http-get::audio/mp4:
http-get::audio/aac:
http-get::audio/aiff:
http-get::audio/l16;rate=48000;channels=1:
http-get::audio/x-dsf:
http-get::audio/l16;rate=48000;channels=2:
rtsp-rtp-udp::audio/wave:
rtsp-rtp-udp::audio/vorbis:
rtsp-rtp-udp::audio/x-dff:
rtsp-rtp-udp::audio/3gpp:
rtsp-rtp-udp::audio/x-aiff:
rtsp-rtp-udp::text/xml:
rtsp-rtp-udp::audio/x-ms-wma:
rtsp-rtp-udp::audio/flac:
rtsp-rtp-udp::audio/x_pm_flac:
rtsp-rtp-udp::application/ogg:
rtsp-rtp-udp::audio/vnd.dlna.adts:
rtsp-rtp-udp::audio/x-flac:
rtsp-rtp-udp::audio/ogg:
rtsp-rtp-udp::audio/wav:
rtsp-rtp-udp::audio/l16;rate=44100;channels=1:
rtsp-rtp-udp::audio/m4a:
rtsp-rtp-udp::audio/x-wav:
rtsp-rtp-udp::audio/x-m4a:
rtsp-rtp-udp::audio/l16;rate=44100;channels=2:
rtsp-rtp-udp::audio/mpeg:
rtsp-rtp-udp::audio/mp4:
rtsp-rtp-udp::audio/aac:
rtsp-rtp-udp::audio/aiff:
rtsp-rtp-udp::audio/l16;rate=48000;channels=1:
rtsp-rtp-udp::audio/x-dsf:
rtsp-rtp-udp::audio/l16;rate=48000;channels=2:
DLNA 1.5: Yes
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: Yes
Volume Control: scalar
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
20 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 8 little endian Signed Integer 2822.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 8 little endian Signed Integer 5644.8kHz finite length

0 physical formats

Current device transportInfo:
CurrentTransportState: PLAYING
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 0:02:45
CurrentURI: http://192.168.1.:49152/audirvana/audio_23.wav
CurrentURIMetadata:

dc:titleAnd Dream Of Sheep (2018 Remaster) (2018 Remaster)</dc:title>
dc:creatorKate Bush</dc:creator>
upnp:artistKate Bush</upnp:artist>
upnp:genrePop Rock</upnp:genre>
upnp:albumArtURIhttp://192.168.1.
:49152/audirvana/artwork_1_23.jpg</upnp:albumArtURI>
upnp:albumHounds Of Love (2018 Remaster)</upnp:album>
upnp:originalTrackNumber6</upnp:originalTrackNumber>
upnp:classobject.item.audioItem.musicTrack</upnp:class>
http://192.168.1.***:49152/audirvana/audio_23.wav

nextURI: http://192.168.1.***:49152/audirvana/audio_25.wav
nextURIMetadata: <DIDL-Lite xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:upnp="urn:schemas-upnp-org:metadata-1-0/upnp/" xmlns="urn:schemas-upnp-org:metadata-1-0/DIDL-Lite/" xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/">
Duel Propaganda Propaganda http://static.qobuz.com/images/covers/hb/m4/tniid272em4hb_600.jpg A Secret Wish 4 object.item.audioItem.musicTrack http://192.168.1.***:49152/audirvana/audio_25.wav
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetMediaInfo_Ext InstanceID in A_ARG_TYPE_InstanceID CurrentType out CurrentMediaCategory NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Stop InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Pause InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget Next InstanceID in A_ARG_TYPE_InstanceID Previous InstanceID in A_ARG_TYPE_InstanceID X_DLNA_GetBytePositionInfo InstanceID in A_ARG_TYPE_InstanceID TrackSize out X_DLNA_CurrentTrackSize RelByte out X_DLNA_RelativeBytePosition AbsByte out X_DLNA_AbsoluteBytePosition SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode TransportState string STOPPED PAUSED_PLAYBACK PAUSED_RECORDING PLAYING RECORDING TRANSITIONING NO_MEDIA_PRESENT TransportStatus string OK ERROR_OCCURRED CurrentMediaCategory string NO_MEDIA TRACK_AWARE TRACK_UNAWARE CurrentTransportActions string PlaybackStorageMedium string UNKNOWN DV MINI-DV VHS W-VHS S-VHS D-VHS VHSC VIDEO8 HI8 CD-ROM CD-DA CD-R CD-RW VIDEO-CD SACD MD-AUDIO MD-PICTURE DVD-ROM DVD-VIDEO DVD-R DVD+RW DVD-RW DVD-RAM DVD-AUDIO DAT LD HDD MICRO-MV NETWORK NONE NOT_IMPLEMENTED SD PC-CARD MMC CF BD MS HD_DVD RecordStorageMedium string UNKNOWN DV MINI-DV VHS W-VHS S-VHS D-VHS VHSC VIDEO8 HI8 CD-ROM CD-DA CD-R CD-RW VIDEO-CD SACD MD-AUDIO MD-PICTURE DVD-ROM DVD-VIDEO DVD-R DVD+RW DVD-RW DVD-RAM DVD-AUDIO DAT LD HDD MICRO-MV NETWORK NONE NOT_IMPLEMENTED SD PC-CARD MMC CF BD MS HD_DVD PossiblePlaybackStorageMedia string NONE NETWORK PossibleRecordStorageMedia string CurrentPlayMode string NORMAL REPEAT_TRACK REPEAT_ONE REPEAT_ALL NORMAL TransportPlaySpeed string 1 1 RecordMediumWriteStatus string WRITABLE PROTECTED NOT_WRITABLE UNKNOWN NOT_IMPLEMENTED CurrentRecordQualityMode string 0:EP 1:LP 2:SP 0:BASIC 1:MEDIUM 2:HIGH NOT_IMPLEMENTED PossibleRecordQualityModes string NumberOfTracks ui4 0 512 CurrentTrack ui4 0 512 1 CurrentTrackDuration string CurrentMediaDuration string CurrentTrackMetaData string CurrentTrackURI string AVTransportURI string AVTransportURIMetaData string NextAVTransportURI string NextAVTransportURIMetaData string RelativeTimePosition string AbsoluteTimePosition string RelativeCounterPosition i4 AbsoluteCounterPosition i4 LastChange string A_ARG_TYPE_SeekMode string ABS_TIME REL_TIME TRACK_NR ABS_COUNT REL_COUNT X_DLNA_REL_BYTE A_ARG_TYPE_SeekTarget string A_ARG_TYPE_InstanceID ui4 X_DLNA_RelativeBytePosition string X_DLNA_AbsoluteBytePosition string X_DLNA_CurrentTrackSize string

Current device RootDevice description:

<?xml version="1.0"?> 1 0 QPlay:2 urn:schemas-upnp-org:device:MediaRenderer:1 **** Naim Audio http://www.naimaudio.com/ Naim *** *** **** https://www.naimaudio.com/product/*** *** uuid:***c image/png 120 120 24 /LibRygelRenderer-120x120x24.png image/png 48 48 24 /LibRygelRenderer-48x48x24.png image/png 32 32 24 /LibRygelRenderer-32x32x24.png image/png 128 128 24 /LibRygelRenderer-128x128x24.png image/png 240 240 24 /LibRygelRenderer-240x240x24.png image/png 480 480 24 /LibRygelRenderer-480x480x24.png image/png 600 600 24 /LibRygelRenderer-600x600x24.png image/jpeg 120 120 24 /LibRygelRenderer-120x120x24.jpg image/jpeg 48 48 24 /LibRygelRenderer-48x48x24.jpg image/jpeg 32 32 24 /LibRygelRenderer-32x32x24.jpg image/jpeg 128 128 24 /LibRygelRenderer-128x128x24.jpg image/jpeg 240 240 24 /LibRygelRenderer-240x240x24.jpg image/jpeg 480 480 24 /LibRygelRenderer-480x480x24.jpg image/jpeg 600 600 24 /LibRygelRenderer-600x600x24.jpg urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /xml/ConnectionManager.xml /Control/LibRygelRenderer/RygelSinkConnectionManager /Event/LibRygelRenderer/RygelSinkConnectionManager urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /xml/AVTransport2.xml /Control/LibRygelRenderer/RygelAVTransport /Event/LibRygelRenderer/RygelAVTransport urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /xml/RenderingControl2.xml /Control/LibRygelRenderer/RygelRenderingControl /Event/LibRygelRenderer/RygelRenderingControl http://192.168.1.156/ DMR-1.51

UPnP devices found : 1
Device #0: ID 0x0 *** UID: uuid:c Location: http://192.168.1.:50647/***c.xml

CoreAudio audio path, buffer I/O frame size: 0

Max. memory for audio buffers: 2180MB
Exclusive access: Enabled
Integer mode: Enabled

Local devices found : 2
Device #0: ID 0x32 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:88 UID: AppleHDAEngineOutput:1B,0,1,2:0 Model Name: Apple Inc. Built-in Output
Device #1: ID 0x39 HDMI Manufacturer: Apple Inc. Model UID: AppleHDA:88 UID: AppleHDAEngineOutputDP:1B,3,1,2:0:{AC10-4120-3034394C} Model Name: Apple Inc. HDMI

Try upsampling off
or x2 if you want to upsample
If upsampling lower buffer memory to 2000mb around

Ok, will do. The odd thing is that things often seem to play virtually until the last 20-30 seconds - I’m assuming Audirvana is creating a local stream that my streamer buffers?

Audirvana Buffer is around 2180MB - too high?

It happened before at around 1200MB, only recently upped it.

Used to happen with 3.5 too.

I don’t see any obvious high CPU loads which is why I went for high upsampling settings, maybe not needed?

Upsampling is more natural for 44 to 88, 176, 352… not natural to compute 44 to 384… go by 2x and up

You need to upsample?

If you stream, might be related to internet connection speed??

That’s a good point, hadn’t thought about 44 > 384 - that’s non-integer upsampling which I wouldn’t like as values may be oddly interpolated rather than true integer multiples.

Do I need upsampling - potentially but have not listened much with different settings yet. Any consensus on what people use and why?

Internet connection is generally fine (yes everyone says that!) - I’d assume though that if the track waveform is complete that a track has downloaded, and either fetching the next track or something else is killing the now playing track.

I don’t upsample
I don’t stream
No stuttering, no hiccups,
no not finished before end
I have enough with UI bugs :grinning:

Drat, thought we’d nailed it with the odd upsampling to 352 for 44.1 kHz 24 bit audio - played several tracks through then the last one skipped (Qobuz purchased stream, which was skipping more played locally from the NAS earlier).

The one thing I’ve just noticed is that despite rescan network folders at start being to the left (off I assume), it has just started doing so - how can you cancel this?).

Screen Shot 2021-08-05 at 19.15.06

Screen Shot 2021-08-05 at 19.14.54

How do you change Sync preferences to Off/Manual rather than Auto?

Screen Shot 2021-08-05 at 19.15.50

@Antoine

With the upsampling options could non-integer upsampling be causing errors/glitches when opting for maximum device frequency?

Screen Shot 2021-08-05 at 19.55.37

Can’t actually see 384 in the debug info but even 192 would be odd for non 48/96 kHz files/streams.

@Antoine

I think there are a small number of recurrent problems for some users with Audirvana which if you can eliminate them or demostrate a local cause would massively enhance the user experience and expand your customer base.

Sound quality is important but secondary if tracks skip or stop unexpectedly - I appreciate there are many potential factors which could contribute but reliability is paramount unless the user can see an obvious cause.

Best

TC

Power of 2 is good
44 will go 88, 176, 352…
48 will go 96, 192, 384…
Maximum not good or less
Since 44 could go 384 if your dac stop here and set to max upsampling

Disconnect from internet :grinning:

1 Like

Hello @TheCat,

Can you try to reproduce your issue with this test version?

https://audirvana.com/delivery/AudirvanaStudio_1.6.1.3.dmg

Will do later today, thanks.

It’s certainly less frequent with x2, x4 compared to device max.

While I know a setting was introduced to prevent new metadata tags being inserted in tracks, is there a way to stop analysis of local storage - I suspect analysing hi-res audio files on my old slow NAS (over wi-fi) is potentially problematic if the whole file is read. Analysing local/NAS discs seems to start automatically at times, I’m unsure if this could be impacting playback.

You are syncing your whole NAS with /Volume/, you should only sync the folders where your music is stored since Audirvana will detect any change made in those folders.