Hello guys,
Recently the playback on integrated mode stops at 9-10 sec. When I play from the state where the audio device is released. So only the very first song get impacted but I need to press play button to resume listening. once the device is grubbed by Audirvana, no playback issues. How can I troubleshoot this? I tried to look at /var/log/system.log but no Audirvana related logs were found. Any advise is appreciated.
Thank you,
Hi @Goriyamasan,
Can you send us a copy of the "Debug Info“ when you have this issue? You can get it in Audirvana Settings>My account.
Note: When you click on the Debug Info button, Audirvana automatically copies all its content. Please paste it in response to this message
Hello,
Please see below for the debug info.
Thank you,
Audirvana Origin 2.5.13 (20513)
macOS Version 14.5 (Build 23F79) with 16GB physical RAM
Connected account of : Yusuke Tanaka
NETWORK
Status: available
SIGNAL PROCESSING:
Polarity Inversion:
Globally: OFF
Per track: OFF
Effects plugins NOT ACTIVE
UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear
AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF
LIBRARY SETTINGS:
Sync list: 0 folders
iTunes/Music library synchronization: last synchronized on Wed Jan 31 00:37:26 2024
Library database path: /Users/tankorolin/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite
Remote Control server:
Listening on 127.0.0.1 on port 49165
APPEARANCE SETTINGS:
UI theme: dark
Font size: regular
Language: System language
Show album covers in tracks list: yes
Source list sorted:
My Music
Library
Startup view: My Music: Albums
Show local extended in source list: yes
Use media keys: yes
Use media keys for volume control: yes
Use Apple Remote: no
Number of paired remotes: 2
Remote pairing code required: yes
Screen saver disabled: no
=================== AUDIO DEVICE ========================
Active method: Local
Max. memory for audio buffers: 12212MB
Local Audio Engine: CoreAudio
Exclusive access: ON
Integer mode: ON
Use max I/O buffer size: ON
Actual I/O buffer frame size: 512
Preferred device:
XMOS HIFI DSD
Model UID:HIFI DSD:20B1:0008
UID:AppleUSBAudioEngine:XMOS :HIFI DSD:2300000:1
Currently playing in Integer Mode:
Device: 2ch Non-mixable linear PCM Interleaved 24bits little endian Signed Integer, 8 bytes per frame 44.1kHz
Active Sample Rate: 44.1kHz
Hog Mode is on
Bridge settings:
Sample rate limitation: 384kHz
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF
Selected device:HIFI DSD
Manufacturer: XMOS
Model name: XMOS HIFI DSD
Model UID: HIFI DSD:20B1:0008
UID: AppleUSBAudioEngine:XMOS :HIFI DSD:2300000:1
USB Vendor ID: 0x20b1
USB Product ID: 0x0008
ID 0x32
8 available sample rates up to 384000Hz
44100
48000
88200
96000
176400
192000
352800
384000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: Yes
Virtual: Yes
Max volume alert: Disabled
MQA capability
Auto-detect MQA devices: No
Not automatically detected, user set to not MQA
DSD capability
Unhandled (PCM conversion) with boost gain of 6dB
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes
1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
Stream ID 0x33 2 channels starting at 1
24 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 384kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 352.8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
32 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 384kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 352.8kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 384kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 352.8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
Local devices found : 3
Device #0: ID 0xd4 RX-A800
Manufacturer: YMH
Model UID: 65A85631-0000-0000-0014-010380000078
UID: 65A85631-0000-0000-0014-010380000078
Model name: YMH RX-A800
Device #1: ID 0x32 HIFI DSD
Manufacturer: XMOS
Model UID: HIFI DSD:20B1:0008
UID: AppleUSBAudioEngine:XMOS :HIFI DSD:2300000:1
USB Vendor ID: 0x20b1
USB Product ID: 0x0008
Model name: XMOS HIFI DSD
Device #2: ID 0x62 Mac mini Speakers
Manufacturer: Apple Inc.
Model UID: Speaker
UID: BuiltInSpeakerDevice
Model name: Apple Inc. Mac mini Speakers
UPnP
UPnP devices found : 1
Device #0: ID 0x0 : Bedroom
UID: uuid:FF970010-CE84-F88E-779C-A5BDFF970010
Location: http://10.254.254.104:49152/description.xml
Manufacturer: Belkin International Inc.
Model name: SOUNDFORM CONNECT
Chromecast
Chromecast devices found : 2
Device #0: Bedroom Chromecast
ID: dad72ce026671276708f6d4f23937d65
Model name: Chromecast Ultra
Device #1: Living room display
ID: 3a86c932dfccec6d893fc16bbc2f06a7
Model name: Google Nest Hub
Have you tried to remove the ITunes sync and try to use the folder synchronisation instead?
You mean non-integrated mode? It takes long time to load at launch and browsing is very sluggish. Am I doing something wrong?
Hi @Goriyamasan,
sorry for the back and forth. To be sure we are ion the same page, are you talking about this mode?
Hi Antoine,
Yes, that’s the mode I am using.
Thank you,
Just for testing purpose, can you disable it and try to play tracks inside Audirvāna?
Hi,
No issue playing local playlist inside Audirvana.
Is there any way to check logs?
Thank you,
Can you go into the Audirvāna settings and in the My Account section? You will see a ‘Start Log Session’ button; click on it and reproduce your issue. After you reproduce it, click 'Stop Log Session’. You can find the audirvana_origin.log file by clicking the 'Open Log Folder’ button.
Thank you for the instruction.
I have tried according to the instruction above, but seems like the log file is not appended after reproducing the issue. Does it still get logs even in integrated mode,?
Thank you,
Hi,
Any updates?
I don’t see any log when it is switched to integrated mode.
Thank you,
Hi @Goriyamasan,
I’m sorry for the late reply. I thought a log would be generated, that’s unfortunate.
Does the issue happens whatever type (mp3,FLAC,M4A) of track you play?
It’s integrated mode so no flac, but any types. Seems like when Audirvana first grub audio device it happens. no issue once it’s under its control. After releasing audio device and play any type of songs it stops at either 9 or 10 sec.
Thank you,
Ok, I will try to reproduce the issue as soon as possible and come back to you.
Do you have your issue with this output selected?
Hi,
I don’t use MAc mini speakers output, I use the below.
Thank you,
Can you please test with the MacMini Speakers, please? It’s a test to determine the root cause of your issue.
No issue when ManMini Speakers selected.
Thank you,
Ok, what’s your device name?
XMOS HIFI DSD seems to be a generic name, hence my question.
