Loud White Noise / Static First Song

nick2413 · May 17, 2022, 5:25pm

Hi,

I can’t seem to replicate this, but I’d say 1/10 times, I go to play a song from an album and all I get is seriously loud white noise (no audible music), if I pause and then replay the song plays fine. Any idea what could be causing this?

iMac > Audirvana (Qobuz) UPNP > Naim SuperUniti

Debug:

Audirvana Studio 1.13.0 (11300)

macOS 12.3.1 with 8GB physical RAM

Connected account of : Nick Little

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Users/nicklittle/Documents
iTunes/Music library synchronization: not synchronized
Library database path: /Users/nicklittle/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Remote Control server:
Listening on 127.0.0.1 on port 53964

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Preferred device: NAIM AUDIO LTD. SUPER-9CC9 Model UID:Naim Audio Ltd. Super-9CC9 UID:uuid:5F9EC1B3-ED59-79BB-4530-0011F6A89CC9

Currently playing to UPnP device at 24 bits 96kHz
Selected device:
UPnP device at http://192.168.86.247:8080/description.xml
ID 0x0 Super-9CC9
Manufacturer: Naim Audio Ltd.
Model Name:
Model UID: Naim Audio Ltd. Super-9CC9
UID: uuid:5F9EC1B3-ED59-79BB-4530-0011F6A89CC9

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Raw DSD (MSB)
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Avoid RAW PCM streams: Yes
UPnP/DLNA supported protocols:
http-get::audio/L16;rate=44100;channels=1:DLNA.ORG_PN=LPCM
http-get::audio/L16;rate=44100;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L16;rate=48000;channels=1:DLNA.ORG_PN=LPCM
http-get::audio/L16;rate=48000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L16;rate=96000;channels=1:DLNA.ORG_PN=LPCM
http-get::audio/L16;rate=96000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L16;rate=88200;channels=1:DLNA.ORG_PN=LPCM
http-get::audio/L16;rate=88200;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L24;rate=44100;channels=1:DLNA.ORG_PN=LPCM
http-get::audio/L24;rate=44100;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L24;rate=48000;channels=1:DLNA.ORG_PN=LPCM
http-get::audio/L24;rate=48000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L24;rate=96000;channels=1:DLNA.ORG_PN=LPCM
http-get::audio/L24;rate=96000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L24;rate=88200;channels=1:DLNA.ORG_PN=LPCM
http-get::audio/L24;rate=88200;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/mpeg:DLNA.ORG_PN=MP3
http-get::audio/wav:*
http-get::audio/x-mpegurl:
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMABASE
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
http-get::application/ogg:
http-get::audio/mp4:
http-get::audio/x-flac:
http-wavetunes::audio/x-ms-wma:
http-get::audio/x-aiff:
http-get::audio/x-m4a:
http-get::audio/dsd:
http-get::audio/x-dsd:
http-get::audio/x-dsf:
http-get::audio/x-dff:
http-get::application/x-mpegurl:
http-get::audio/x_pm_flac:
DLNA 1.5: No
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: Yes
Volume Control: scalar
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
14 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 8 little endian Signed Integer 2822.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 8 little endian Signed Integer 5644.8kHz finite length

0 physical formats

Current device transportInfo:
CurrentTransportState: PLAYING
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 0:04:27
CurrentURI: http://192.168.86.28:49153/audirvana/audio_67.wav
CurrentURIMetadata: dc:titleバビロンクエストアバケミックス (リマスター版)</dc:title>upnp:artistMoomin</upnp:artist>upnp:album空き地のヒーロー(リマスター版)</upnp:album>upnp:albumArtURI http://static.qobuz.com/images/covers/2a/qu/e7pgcqgjcqu2a_600.jpg</upnp:albumArtURI>http://192.168.86.28:49153/audirvana/audio_67.wav
nextURI: http://192.168.86.28:49153/audirvana/audio_68.wav
nextURIMetadata: dc:title空き地のヒーロー (リマスター版)</dc:title>upnp:artistMoomin</upnp:artist>upnp:album空き地のヒーロー(リマスター版)</upnp:album>upnp:albumArtURI http://static.qobuz.com/images/covers/2a/qu/e7pgcqgjcqu2a_600.jpg</upnp:albumArtURI>http://192.168.86.28:49153/audirvana/audio_68.wav
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Stop InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Pause InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget Next InstanceID in A_ARG_TYPE_InstanceID Previous InstanceID in A_ARG_TYPE_InstanceID SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions TransportState string STOPPED PLAYING PAUSED_PLAYBACK TRANSITIONING NO_MEDIA_PRESENT TransportStatus string OK ERROR_OCCURRED PlaybackStorageMedium string NETWORK RecordStorageMedium string NOT_IMPLEMENTED PossiblePlaybackStorageMedia string PossibleRecordStorageMedia string CurrentPlayMode string NORMAL NORMAL SHUFFLE REPEAT_ONE REPEAT_ALL TransportPlaySpeed string 1 RecordMediumWriteStatus string NOT_IMPLEMENTED CurrentRecordQualityMode string NOT_IMPLEMENTED PossibleRecordQualityModes string NumberOfTracks ui4 0 1 CurrentTrack ui4 0 1 1 CurrentTrackDuration string CurrentMediaDuration string CurrentTrackMetaData string CurrentTrackURI string AVTransportURI string AVTransportURIMetaData string NextAVTransportURI string NextAVTransportURIMetaData string RelativeTimePosition string AbsoluteTimePosition string RelativeCounterPosition i4 AbsoluteCounterPosition i4 CurrentTransportActions string LastChange string A_ARG_TYPE_SeekMode string TRACK_NR A_ARG_TYPE_SeekTarget string A_ARG_TYPE_InstanceID ui4

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 Super-9CC9 Naim Audio Ltd. http://www.naimaudio.com Naim SuperUniti all-in-one audio player SuperUniti 20-004-0007 https://www.naimaudio.com/product/superuniti 0011F6A89CC9 uuid:5F9EC1B3-ED59-79BB-4530-0011F6A89CC9 123810928305556upc urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /RenderingControl/desc.xml /RenderingControl/ctrl /RenderingControl/evt urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /ConnectionManager/desc.xml /ConnectionManager/ctrl /ConnectionManager/evt urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /AVTransport/desc.xml /AVTransport/ctrl /AVTransport/evt urn:schemas-dm-holdings-com:service:X_HtmlPageHandler:1 urn:schemas-dm-holdings-com:serviceId:X_HtmlPage /HtmlPageHandler/desc.xml /HtmlPageHandler/ctrl /HtmlPageHandler/evt http://192.168.86.247:80/index.asp urn:rhapsody-real-com:device-id-1-0:rdk_dev_2:0011F6A89CC9

UPnP devices found : 1
Device #0: ID 0x0 Super-9CC9 UID: uuid:5F9EC1B3-ED59-79BB-4530-0011F6A89CC9 Location: http://192.168.86.247:8080/description.xml

CoreAudio audio path, buffer I/O frame size: 0

Max. memory for audio buffers: 5120MB
Exclusive access: Enabled
Integer mode: Enabled

Local devices found : 1
Device #0: ID 0x2c iMac Speakers Manufacturer: Apple Inc. Model UID: Speaker UID: BuiltInSpeakerDevice Model Name: Apple Inc. iMac Speakers

Coquelo · May 19, 2022, 10:47pm

I was having the same issue… I increased the buffer memory to 6.0GB and the noise and static was gone…

atalbis · May 30, 2022, 5:10pm

Absolutely the same problem here, actually mine is happening more frequently and I have not been able to get any feedback from support despite several emails. Extremely frustrated.

nick2413 · May 30, 2022, 6:19pm

Did you try increasing your buffer? I set mine to 6gb and I’m pretty sure I haven’t had the issue since.

nick2413 · June 5, 2022, 7:52pm

Scrap that, the white noise just happened again at high volume despite a 6gb buffer, pretty concerned this is going to damaged my equipment.

Agoldnear · June 5, 2022, 10:28pm

… @nick2413

This is the first issue that comes to mind when you are allocating 6GB of playback buffer:

You are taxing the system capabilities… Try lowering the playback buffer allocation until you get a good balance of sound-quality and performance… I presume you cannot add more RAM to your system…

nick2413 · June 5, 2022, 10:43pm

I’m using a brand new M1 iMac, it shouldn’t be this taxing just to stream any audio file. My previous iMac had 32gb of RAM, same issue. I feel like it’s some problem with Audirvana and UPNP, it doesnt happen with Spotify or Tidal connect.

Agoldnear · June 5, 2022, 10:47pm

…
The test would be to connect the DAC directly to the M1 with a short ethernet cable… 8GB of RAM is going to be a problem…

nick2413 · June 5, 2022, 11:29pm

Connect the DAC to the M1 Via Ethernet? Why?

I’m streaming from the M1 to a Naim SuperUniti over UPNP.

It’s not a ram issue, my other iMac has 32gb and I get the same issue sporadically.

Appreciate the help, I’ll keep tinkering as I love the audirvana interface too much to give it up.

Djm1960 · June 5, 2022, 11:35pm

Is the Naim Superuniti connected to your wireless system over wifi, or have you connected it to your wireless router with an ethernet cable. I occasionally had issues with wireless UPnP with some KEF speakers a while ago and solved it by connecting the speakers to the wireless router with an ethernet cable.

Agoldnear · June 6, 2022, 12:41am

… @nick2413

Testing UPnP using a direct ethernet connection will identify where your problem may exist in your network… If UPnP works with the Mac M1 connected with an Ethernet cable, then you can eliminate Audirvana Studio as the source of the drop-outs that are causing the loss of synchronization of the digital signal flow and the DAC…

If the drop-outs persist when connected directly with an ethernet cable and you have lowered your pre-load buffer allowcation to allow the system to run Audirvana efficiently, then you can have reasonable insights to draw a conclusion from…

The maximum RAM that you can allocate will depend on the bit-depth and sample-rate of the files you are playing… these factors determine how much pre-load buffer you will require for uninterrupted playback… The more playback buffer you allocate, this reduces the RAM available for the macOS system, no matter the CPU speed… From what I have seen in the M1 chip architecture, there is no dedicated RAM cache on the chip to handle the level of audio playback caching needed for playback pre-loading…

The minimum RAM needed to run general macOS 12 applications is approximately 4GB… the speed of the platform has nothing to do with it… However in a networked scenario, the M1 should be more than capable of managing these audio signals across the network… But the available RAM on the platform will restrict these capabilities, as the system demands memory in support of any given operational scenario.

Jason123 · June 10, 2022, 4:53am

I solved this similar issue by selecting " do not send raw PCM " …

atalbis · June 12, 2022, 4:46pm

I currently have the same setting but the issue continues. My observation is that there are quite few people who are having this problem and there doesn’t seem to be any proper solution offered for it so far. Sorry to say that as much as I really like Audirvana, It is quite annoying that no one from the support team seems to be properly addressing this issue and I have been quite disappointed by how they have handled this so far.

nick2413 · June 21, 2022, 2:53pm

Yep still happening for me, despite one member stating that a brand new M1 iMac is not powerful enough to stream a single 16/44.1 song when my old iPhone and DAP manage fine. This is an issue with Audirvana and UPNP, @Damien any ideas on this?

Tried: 1) increasing/decreasing buffer 2) not sending raw PCM

Agoldnear · June 21, 2022, 8:33pm

… @nick2413

I stated nothing of the kind…

My statements:

Secondly, you are misconstruing my statement regarding the ‘on chip’ RAM cache:

Have you tried this test of your network?

nick2413 · June 21, 2022, 10:36pm

Don’t get upset. I was paraphrasing, you’re essentially saying that a 2022, $1795 iMac is not capable of streaming an audio file, which is nonsense regardless of the RAM requirements of Audirvana or OS.

UPNP works fine over wifi or wired with zero blasts of white noise using Roon, BubbleUPNP/mconnect, come to think of it neither does this happen when using minimserver on a NAS drive over UPNP.

Seems like I am not the only user who suffers from this so I think we can all agree the problem or bug lies with Audirvana.

Agoldnear · June 22, 2022, 12:58am

… @nick2413

No… You did not paraphrase anything from my statements… I am not saying anything of the kind, and you are posing a ‘straw man’…

You must also consider those users that are distributing audio via Audirvana, using Ethernet based UPnP on M1 Mac’s that are not having the same problem that you seem to be having, with no playback issues…

nick2413 · June 22, 2022, 1:17am

Lol don’t cry about it. To quote you directly:

“You are taxing the system capabilities”.

By streaming an audio file, you’re out of your mind!

I have always been wired via Ethernet on the iMac and the Naim Superuniti, never said otherwise.

Agoldnear · June 22, 2022, 1:23am

…
This is what I stated that you are misconstruing and attaching a ‘straw man’ to:

Depending on your playback demands and audio file sample-rates and the number of clients on the network, you may be taxing the system RAM requirements to manage application and network demands… Of course, in a simple system with a direct Ethernet connection to the DAC and 16/44.14kHz playback this will never tax your system…

(Edit:)
I personally, have 11.4GB buffer and 11,710 MB pre-load memory (MacBook Pro 2016 2.7 GHz Quad-Core Intel Core i7 16 GB 2133 MHz LPDDR3, running Audirvana Studio, using USB 3.1 via the Thunderbolt 3 bus…)

(Edit:)

Getting back to your original post…
The reason you are getting “hash” at the start of playback sometimes, is because the DAC is losing synchronization with the signal delivered by the Host platform that is managing signal flow across the Ethernet bus…

Because you cannot consistently reproduce the issue, this points to something else affecting the signal synchronization… If Audirvana were the source of the loss of sync, you would be able to reproduce the loss of synchronization anomaly with repetitive consistency,

Jotole · June 28, 2022, 11:05pm

Good afternoon, I have my subscription to AS, since October. i play audirvana on a 2012 mac mini over network to a marantz pm7000n. I’ve been having noise problems for a month when trying to play a file, whether it’s from my library or Tidal. I have the same problem as my colleagues. I have bought a roon subscription, to be able to listen to music. and with them this does not happen. Let’s see if you can please review this. Thank you