No sound when Setting above 96 kHz

Audirvana won’t output any sound when I have settings above 96 kHz. Doesn’t matter if I’m trying to play a DSD file or a 16/44.1 kHz file. Any ideas? Screen shot attached.

Hello @Kmastro,

Are you using a VST3/Audio Unit plugin while you trying to play your music?

Hi Damien. Honestly, I don’t know what that is or where to look, but I don’t believe so.

Thank you

Are you upsampling? If you do, try to disable that.

Disabled upsampling but that didn’t work

Try to set maximum bit depth to 32.

Well that didn’t work either.

One last try, … set the mx sample rate to 192 and max bit depth to 24.

Have you tried playing through SPDIF or HDMI?

No, streaming wirelessly from my MacBook Pro.

You can try to test with the mconnect Player App. At least you’ll confirm if the issue is the Marantz or not.

There is a Lite version that is free and is enough for testing purposes.

I didn’t find this app in the Mac app store. Could it be under a different name? I can stream wirelessly to the Marantz if it’s 24/96 or lower. it’s the DSD64 or higher I can’t play even though the Marantz supports those files.

It’s an iOS app. Don’t know of other apps that allow you to stream using UPnP for free.

You can maybe download JRiver trial version and try to stream with that.

@Kmastro Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info Audirvana button automatically copies all its content, all you have to do is paste it in response to this message

Here you go.

Audirvana Mac Version 3.5.28 (3558)
macOS 10.15.1 with 16384MB RAM

Trial version using demo license

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100

you sent the begining, cna you do it again with the whole debug info?

Hope this worked

Audirvana Mac Version 3.5.28 (3558)
macOS 10.15.2 with 16384MB RAM

Trial version using demo license

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 14 folders
AUTO: /Users/Ken/Desktop/MUSIC/Acoustic Sounds Super HiRez/DSD Format/Blood, Sweat & Tears/Blood, Sweat & Tears
AUTO: /Users/Ken/Desktop/MUSIC/HDTracks/ALAC Format/The Doors/The Doors Strange Days
AUTO: /Users/Ken/Music/Acoustic Sounds Super HiRez/Creedence Clearwater Revival
AUTO: /Users/Ken/Music/HDtracks/Alison Krauss and Robert Plant/Raising Sand
AUTO: /Users/Ken/Music/HDtracks/Cat Stevens/Tea for the Tillerman
AUTO: /Users/Ken/Music/HDtracks/Crosby, Stills & Nash/Crosby, Stills & Nash
AUTO: /Users/Ken/Music/HDtracks/Elton John/Madman Across The Water
AUTO: /Users/Ken/Music/HDtracks/Harry Nilsson/Nilsson Schmilsson
AUTO: /Users/Ken/Music/HDtracks/Led Zeppelin/Led Zeppelin III (Remastered)
AUTO: /Users/Ken/Music/HDtracks/The Association/Greatest Hits
AUTO: /Users/Ken/Music/HDtracks/The Rascals/Time Peace_ The Rascals’ Greatest Hits
AUTO: /Users/Ken/Music/HDtracks/Yes/Fragile
AUTO: /Users/Ken/Music/Music
AUTO: /Users/Ken/Music/iTunes/iTunes Music/Apple Music/Dwight Yoakam
iTunes/Music library synchronization: last synchronized on Thu Nov 28 07:37:00 2019

Library database path: /Users/Ken/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

Preferred device: Marantz NR1510 Model UID:Marantz Marantz NR1510 UID:uuid:5076aa76-25ce-1e21-0080-0005cd8050be

Selected device:
UPnP device at http://192.168.86.150:60006/upnp/desc/aios_device/aios_device.xml
ID 0x0 Marantz NR1510 Manufacturer:Marantz
Model UID:Marantz Marantz NR1510 UID:uuid:5076aa76-25ce-1e21-0080-0005cd8050be

8 available sample rates up to 384000Hz
44100
48000
88200
96000
176400
192000
352800
384000
Volume control: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get::audio/mpeg:
http-get::audio/vnd.dlna.adts:
http-get::audio/x-ms-wma:
http-get::audio/x-ms-wma:
http-get::audio/L16;rate=48000;channels=2:
http-get::audio/L16;rate=48000;channels=1:
http-get::audio/L16;rate=44100;channels=2:
http-get::audio/L16;rate=44100;channels=1:
http-get::audio/wav:
http-get::audio/mp3:
http-get::audio/flac:
http-get::audio/aac:
http-get::audio/m4a:
DLNA 1.5: No
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: No
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
16 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 384kHz

0 physical formats

Current device transportInfo:
CurrentTransportState: STOPPED
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 00:00:00
CurrentURI: file:///etc/sapphire/settings/nppl.xml
CurrentURIMetadata: dc:title""</dc:title>file:///etc/sapphire/settings/nppl.xmlupnp:class""</upnp:class>dc:creator""</dc:creator>upnp:genre""</upnp:genre>upnp:artist""</upnp:artist>upnp:album""</upnp:album>upnp:albumArtURI""</upnp:albumArtURI>
nextURI:
nextURIMetadata:
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 GetCurrentState CurrentState out LastChange GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetMediaInfo_Ext InstanceID in A_ARG_TYPE_InstanceID CurrentType out CurrentMediaCategory NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Next InstanceID in A_ARG_TYPE_InstanceID Pause InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Previous InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode Stop InstanceID in A_ARG_TYPE_InstanceID X_SetShuffle InstanceID in A_ARG_TYPE_InstanceID Shuffle in X_Shuffle AVTransportURI string AVTransportURIMetaData string A_ARG_TYPE_CurrentState_AVTransport string A_ARG_TYPE_InstanceID ui4 A_ARG_TYPE_ObjectID string A_ARG_TYPE_SeekMode string TRACK_NR TRACK_NR REL_TIME A_ARG_TYPE_SeekTarget string AbsoluteCounterPosition ui4 AbsoluteTimePosition string CurrentMediaCategory string CurrentMediaDuration string CurrentPlayMode string NORMAL NORMAL REPEAT_ONE REPEAT_ALL CurrentRecordQualityMode string CurrentTrack ui4 0 0 65535 1 CurrentTrackDuration string CurrentTrackMetaData string CurrentTrackURI string CurrentTransportActions string LastChange string NextAVTransportURI string NextAVTransportURIMetaData string NumberOfTracks ui4 0 0 65535 PlayMode ui4 0 PlaybackStorageMedium string PossiblePlaybackStorageMedia string PossibleRecordQualityModes string PossibleRecordStorageMedia string RecordMediumWriteStatus string RecordStorageMedium string RelativeCounterPosition i4 RelativeTimePosition string TransportPlaySpeed string 1 1 12 -12 TransportState string STOPPED STOPPED PAUSED_PLAYBACK PLAYING TRANSITIONING TransportStatus string OK OK ERROR_OCCURRED X_Shuffle boolean 0

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-denon-com:device:AiosDevice:1 Marantz NR1510 Marantz http://www.marantz.com Marantz NR1510 Aios 4.025 BHU36190400671 uuid:5076aa76-25ce-1e21-0080-0005cd8050be 8080 urn:schemas-upnp-org:device:MediaRenderer:1 Marantz NR1510 Marantz http://www.marantz.com Marantz NR1510 Aios 4.025 uuid:42ba4288-df0b-1a4d-0080-0005cd8050be QPlay:1 urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /upnp/scpd/renderer_dvc/AVTransport.xml /upnp/control/renderer_dvc/AVTransport /upnp/event/renderer_dvc/AVTransport urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/scpd/renderer_dvc/ConnectionManager.xml /upnp/control/renderer_dvc/ConnectionManager /upnp/event/renderer_dvc/ConnectionManager urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /upnp/scpd/renderer_dvc/RenderingControl.xml /upnp/control/renderer_dvc/RenderingControl /upnp/event/renderer_dvc/RenderingControl urn:schemas-denon-com:device:AiosServices:1 AiosServices Marantz http://www.marantz.com Marantz NR1510 Aios 4.025 uuid:f6de4099-ebc4-1e19-0080-0005cd8050be urn:schemas-denon-com:service:ErrorHandler:1 urn:denon-com:serviceId:ErrorHandler /upnp/scpd/AiosServicesDvc/ErrorHandler.xml /upnp/control/AiosServicesDvc/ErrorHandler /upnp/event/AiosServicesDvc/ErrorHandler urn:schemas-denon-com:service:ZoneControl:2 urn:denon-com:serviceId:ZoneControl /upnp/scpd/AiosServicesDvc/ZoneControl.xml /upnp/control/AiosServicesDvc/ZoneControl /upnp/event/AiosServicesDvc/ZoneControl urn:schemas-denon-com:service:GroupControl:1 urn:denon-com:serviceId:GroupControl /upnp/scpd/AiosServicesDvc/GroupControl.xml /upnp/control/AiosServicesDvc/GroupControl /upnp/event/AiosServicesDvc/GroupControl urn:schemas-upnp-org:device:MediaServer:1 Marantz NR1510 Marantz http://www.marantz.com Shares User defined folders and files to other Universal Plug and Play media devices. Marantz NR1510 Aios 4.025 BHU36190400671 uuid:43f2d1ae-d0d9-3cac-93e5-d3f95be1f2e1 True True True True urn:schemas-upnp-org:service:ContentDirectory:1 urn:upnp-org:serviceId:ContentDirectory /upnp/scpd/ams_dvc/ContentDirectory.xml /upnp/control/ams_dvc/ContentDirectory /upnp/event/ams_dvc/ContentDirectory urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/scpd/ams_dvc/ConnectionManager.xml /upnp/control/ams_dvc/ConnectionManager /upnp/event/ams_dvc/ConnectionManager urn:schemas-denon-com:device:ACT-Denon:1 ACT-Marantz NR1510 Marantz http://www.marantz.com Marantz NR1510 Aios 4.025 BHU36190400671 uuid:efc42da9-6111-2044-a789-5aa18f973e0d AIOS:0001 150495 Fri 2019-11-29 00:56:26 1.520.400 00:05:CD:80:50:BC en_NA 4 Aios 4.025 1 Production 00:05:CD:80:50:BE urn:schemas-denon-com:service:ACT:1 urn:denon-com:serviceId:ACT /ACT/SCPD.xml /ACT/control /ACT/event

UPnP devices found : 5
Device #0: ID 0x0 Marantz NR1510 UID: uuid:5076aa76-25ce-1e21-0080-0005cd8050be Location: http://192.168.86.150:60006/upnp/desc/aios_device/aios_device.xml
Device #1: ID 0x0 Marantz NR1510 UID: uuid:42ba4288-df0b-1a4d-0080-0005cd8050be Location: http://192.168.86.150:60006/upnp/desc/aios_device/aios_device.xml
Device #2: ID 0x0 Marantz NR1510 UID: uuid:f6de4099-ebc4-1e19-0080-0005cd8050be Location: http://192.168.86.150:60006/upnp/desc/aios_device/aios_device.xml
Device #3: ID 0x0 Marantz NR1510 UID: uuid:43f2d1ae-d0d9-3cac-93e5-d3f95be1f2e1 Location: http://192.168.86.150:60006/upnp/desc/aios_device/aios_device.xml
Device #4: ID 0x0 Marantz NR1510 UID: uuid:efc42da9-6111-2044-a789-5aa18f973e0d Location: http://192.168.86.150:60006/upnp/desc/aios_device/aios_device.xml

CoreAudio audio path, buffer I/O frame size: 0

Max. memory for audio buffers: 15360MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Local devices found : 1
Device #0: ID 0x2f Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:57 UID: AppleHDAEngineOutput:1F,3,0,1,1:0

@Kmastro, do you have a error message on your Marrantz screen when you try to listen above 96kHz? Have you also checked if you have a firmware update available for it?

No message and Firmware is up to date.

Thank you for your response. When you are playing a file, do you have the title of the file displayed or play on your marantz screen?

The file name is displayed on the Marantz but no sound.