Noise From Speakers

MarkR · December 18, 2020, 11:36am

I am streaming using an Arcam ST60 and seem to have an interference noise issue amongst some others.
I launch the programme on a Windows 10 Pro machine and use my IPad as a remote. When I pause or stop the music I can hear a hum in the speakers and if I scroll the Windows PC app page up and down I get a scratching noise through speakers. If I shut the application in Windows PC the hum and scratching noise immediately stops. Don’t want to commit if i’m having these issues, any ideas ?.

Antoine · December 18, 2020, 12:40pm

Hello @MarkR,

Can you send me a copy of the “Debug Info” while you have the issue? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

MarkR · December 18, 2020, 2:33pm

Hello Damien,

Because i’m a new user it says I can’t post more than 5 links in a post ???

Antoine · December 18, 2020, 3:02pm

I changed your settings, you should now be able to post it.

MarkR · December 18, 2020, 3:05pm

Audirvana 3.5.43

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: E:\Music
Library database path: C:\Users\User\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Preferred device: Living Room speaker Model UID:Harman Luxury Audio Living Room speaker UID:uuid:6dda07ff-1388-46e9-9328-6a3da042c4b1

Currently playing to UPnP device at 24 bits 44.1kHz
Selected device:
UPnP device at http://192.168.0.25:45871/6dda07ff-1388-46e9-9328-6a3da042c4b1.xml
Living Room speaker Manufacturer:Harman Luxury Audio
Model UID:Harman Luxury Audio Living Room speaker UID:uuid:6dda07ff-1388-46e9-9328-6a3da042c4b1

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to MQA Decoder
DSD capability: Raw DSD (MSB)
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get::text/xml:DLNA.ORG_PN=DIDL_S
http-get::audio/vnd.dlna.adts:DLNA.ORG_PN=HEAACv2_L2_320
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMABASE
http-get::audio/3gpp:DLNA.ORG_PN=HEAACv2_L2_320
http-get::audio/mp4:DLNA.ORG_PN=HEAACv2_L2_320
http-get::audio/l16;rate=48000;channels=1:DLNA.ORG_PN=LPCM
http-get::audio/l16;rate=48000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/l16;rate=44100;channels=1:DLNA.ORG_PN=LPCM
http-get::audio/l16;rate=44100;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/mpeg:DLNA.ORG_PN=MP3
rtsp-rtp-udp::text/xml:DLNA.ORG_PN=DIDL_S
rtsp-rtp-udp::audio/vnd.dlna.adts:DLNA.ORG_PN=HEAACv2_L2_320
rtsp-rtp-udp::audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
rtsp-rtp-udp::audio/x-ms-wma:DLNA.ORG_PN=WMABASE
rtsp-rtp-udp::audio/3gpp:DLNA.ORG_PN=HEAACv2_L2_320
rtsp-rtp-udp::audio/mp4:DLNA.ORG_PN=HEAACv2_L2_320
rtsp-rtp-udp::audio/l16;rate=48000;channels=1:DLNA.ORG_PN=LPCM
rtsp-rtp-udp::audio/l16;rate=48000;channels=2:DLNA.ORG_PN=LPCM
rtsp-rtp-udp::audio/l16;rate=44100;channels=1:DLNA.ORG_PN=LPCM
rtsp-rtp-udp::audio/l16;rate=44100;channels=2:DLNA.ORG_PN=LPCM
rtsp-rtp-udp::audio/mpeg:DLNA.ORG_PN=MP3
http-get::audio/mp4:
http-get::audio/aac:
http-get::audio/wave:
http-get::audio/flac:
http-get::audio/m4a:
http-get::application/ogg:
http-get::audio/wav:
http-get::audio/l16;rate=48000;channels=1:
http-get::audio/l16;rate=48000;channels=2:
http-get::audio/x-m4a:
http-get::audio/x-dsf:
http-get::audio/x-wav:
http-get::audio/mpeg:
http-get::audio/vnd.dlna.adts:
http-get::audio/3gpp:
http-get::audio/aiff:
http-get::audio/x-flac:
http-get::audio/ogg:
http-get::audio/x-ms-wma:
http-get::audio/vorbis:
http-get::text/xml:
http-get::audio/l16;rate=44100;channels=1:
http-get::audio/l16;rate=44100;channels=2:
http-get::audio/x-dff:
http-get::audio/x-aiff:
rtsp-rtp-udp::audio/mp4:
rtsp-rtp-udp::audio/aac:
rtsp-rtp-udp::audio/wave:
rtsp-rtp-udp::audio/flac:
rtsp-rtp-udp::audio/m4a:
rtsp-rtp-udp::application/ogg:
rtsp-rtp-udp::audio/wav:
rtsp-rtp-udp::audio/l16;rate=48000;channels=1:
rtsp-rtp-udp::audio/l16;rate=48000;channels=2:
rtsp-rtp-udp::audio/x-m4a:
rtsp-rtp-udp::audio/x-dsf:
rtsp-rtp-udp::audio/x-wav:
rtsp-rtp-udp::audio/mpeg:
rtsp-rtp-udp::audio/vnd.dlna.adts:
rtsp-rtp-udp::audio/3gpp:
rtsp-rtp-udp::audio/aiff:
rtsp-rtp-udp::audio/x-flac:
rtsp-rtp-udp::audio/ogg:
rtsp-rtp-udp::audio/x-ms-wma:
rtsp-rtp-udp::audio/vorbis:
rtsp-rtp-udp::text/xml:
rtsp-rtp-udp::audio/l16;rate=44100;channels=1:
rtsp-rtp-udp::audio/l16;rate=44100;channels=2:
rtsp-rtp-udp::audio/x-dff:
rtsp-rtp-udp::audio/x-aiff:
DLNA 1.5: Yes
Gapless playback: Yes
Missing events workaround: Yes
Can play native DSD: Yes
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian 192kHz

Current device transportInfo:
CurrentTransportState: PAUSED_PLAYBACK
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 0:06:55
CurrentURI: http://192.168.0.29:49152/audirvana/audio_0_0.wav
CurrentURIMetadata:

dc:titleThe Ascent Of The Ascended</dc:title>
dc:creatorTim Burgess</dc:creator>
upnp:artistTim Burgess</upnp:artist>
upnp:genreAlternatif et Indé</upnp:genre>
upnp:albumArtURI http://static.qobuz.com/images/covers/da/q7/y8gf4uvs1q7da_600.jpg</upnp:albumArtURI>
upnp:albumAscent Of The Ascended</upnp:album>
upnp:originalTrackNumber1</upnp:originalTrackNumber>
upnp:classobject.item.audioItem.musicTrack</upnp:class>
http://192.168.0.29:49152/audirvana/audio_0_0.wav

nextURI: http://192.168.0.29:49152/audirvana/audio_1_1.wav
nextURIMetadata: <DIDL-Lite xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:upnp="urn:schemas-upnp-org:metadata-1-0/upnp/" xmlns="urn:schemas-upnp-org:metadata-1-0/DIDL-Lite/" xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/">

505 (Live) Arctic Monkeys Arctic Monkeys Alternatif et Indé http://static.qobuz.com/images/covers/6a/f2/h370r1d4nf26a_600.jpg 505 1 object.item.audioItem.musicTrack http://192.168.0.29:49152/audirvana/audio_1_1.wav

PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetMediaInfo_Ext InstanceID in A_ARG_TYPE_InstanceID CurrentType out CurrentMediaCategory NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Stop InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Pause InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget Next InstanceID in A_ARG_TYPE_InstanceID Previous InstanceID in A_ARG_TYPE_InstanceID X_DLNA_GetBytePositionInfo InstanceID in A_ARG_TYPE_InstanceID TrackSize out X_DLNA_CurrentTrackSize RelByte out X_DLNA_RelativeBytePosition AbsByte out X_DLNA_AbsoluteBytePosition SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode TransportState string STOPPED PAUSED_PLAYBACK PAUSED_RECORDING PLAYING RECORDING TRANSITIONING NO_MEDIA_PRESENT TransportStatus string OK ERROR_OCCURRED CurrentMediaCategory string NO_MEDIA TRACK_AWARE TRACK_UNAWARE CurrentTransportActions string PlaybackStorageMedium string UNKNOWN DV MINI-DV VHS W-VHS S-VHS D-VHS VHSC VIDEO8 HI8 CD-ROM CD-DA CD-R CD-RW VIDEO-CD SACD MD-AUDIO MD-PICTURE DVD-ROM DVD-VIDEO DVD-R DVD+RW DVD-RW DVD-RAM DVD-AUDIO DAT LD HDD MICRO-MV NETWORK NONE NOT_IMPLEMENTED SD PC-CARD MMC CF BD MS HD_DVD RecordStorageMedium string UNKNOWN DV MINI-DV VHS W-VHS S-VHS D-VHS VHSC VIDEO8 HI8 CD-ROM CD-DA CD-R CD-RW VIDEO-CD SACD MD-AUDIO MD-PICTURE DVD-ROM DVD-VIDEO DVD-R DVD+RW DVD-RW DVD-RAM DVD-AUDIO DAT LD HDD MICRO-MV NETWORK NONE NOT_IMPLEMENTED SD PC-CARD MMC CF BD MS HD_DVD PossiblePlaybackStorageMedia string NONE NETWORK PossibleRecordStorageMedia string CurrentPlayMode string NORMAL REPEAT_TRACK REPEAT_ONE REPEAT_ALL NORMAL TransportPlaySpeed string 1 1 RecordMediumWriteStatus string WRITABLE PROTECTED NOT_WRITABLE UNKNOWN NOT_IMPLEMENTED CurrentRecordQualityMode string 0:EP 1:LP 2:SP 0:BASIC 1:MEDIUM 2:HIGH NOT_IMPLEMENTED PossibleRecordQualityModes string NumberOfTracks ui4 0 512 CurrentTrack ui4 0 512 1 CurrentTrackDuration string CurrentMediaDuration string CurrentTrackMetaData string CurrentTrackURI string AVTransportURI string AVTransportURIMetaData string NextAVTransportURI string NextAVTransportURIMetaData string RelativeTimePosition string AbsoluteTimePosition string RelativeCounterPosition i4 AbsoluteCounterPosition i4 LastChange string A_ARG_TYPE_SeekMode string ABS_TIME REL_TIME TRACK_NR ABS_COUNT REL_COUNT X_DLNA_REL_BYTE A_ARG_TYPE_SeekTarget string A_ARG_TYPE_InstanceID ui4 X_DLNA_RelativeBytePosition string X_DLNA_AbsoluteBytePosition string X_DLNA_CurrentTrackSize string

Current device RootDevice description:

<?xml version="1.0"?> 1 0 QPlay:2.1 urn:schemas-upnp-org:device:MediaRenderer:1 Living Room speaker Harman Luxury Audio http://www.arcam.co.uk/ ARCAM ST60 http://www.arcam.co.uk/ e112825d-768a-4c99-9eb4-e5c1e317362d uuid:6dda07ff-1388-46e9-9328-6a3da042c4b1 image/png 120 120 24 /LibRygelRenderer-120x120x24.png image/png 48 48 24 /LibRygelRenderer-48x48x24.png image/jpeg 120 120 24 /LibRygelRenderer-120x120x24.jpg image/jpeg 48 48 24 /LibRygelRenderer-48x48x24.jpg urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /xml/ConnectionManager.xml /Control/LibRygelRenderer/RygelSinkConnectionManager /Event/LibRygelRenderer/RygelSinkConnectionManager urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /xml/AVTransport2.xml /Control/LibRygelRenderer/RygelAVTransport /Event/LibRygelRenderer/RygelAVTransport urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /xml/RenderingControl2.xml /Control/LibRygelRenderer/RygelRenderingControl /Event/LibRygelRenderer/RygelRenderingControl urn:schemas-tencent-com:service:QPlay:1 urn:tencent-com:serviceId:QPlay /xml/QPlayDescription.xml /Control/LibRygelRenderer/QPlay /Event/LibRygelRenderer/QPlay http://192.168.0.25:80/ DMR-1.51

UPnP devices found : 2
Device #055FZ950_Series UID: uuid:4D454930-0100-1000-8001-80C755651115 Location: http://192.168.0.17:55000/dmr/ddd.xml
Device #1Living Room speaker UID: uuid:6dda07ff-1388-46e9-9328-6a3da042c4b1 Location: http://192.168.0.25:45871/6dda07ff-1388-46e9-9328-6a3da042c4b1.xml

Max. memory for audio buffers: 6434MB

Local Audio Engine:WASAPI

Local devices found : 2
Device #0: Speakers (Realtek High Definition Audio) Manufacturer: Model UID: Speakers (Realtek High Definition Audio) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{bde1bf16-836f-42ed-b6f3-48dae61ac214}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Device #1: Panasonic-TV (Intel® Display Audio) Manufacturer: Model UID: Panasonic-TV (Intel® Display Audio) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{fb49e9de-e5ba-4281-a5d5-5817ddb2dc59}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Antoine · December 18, 2020, 3:38pm

Have you tried to reproduce the issue while you select the speaker of your computer?

MarkR · December 18, 2020, 3:48pm

No I haven’t as I have no speaker set up for it.
I have just been listening to music and the noise starts with a scratching then after time it sounds like a distant jack hammer coming through speaker, sometimes it’s not there and then it starts again. When I command the software with the mouse you can hear it change pitch or even disappear. When it gets quite loud I close Aurdivana software and immediately noise disappears. Such a shame as the sound quality from my ripped cd’s is fantastic.

MarkR · December 18, 2020, 4:16pm

I have also had this error message three or four times.

Audirvana has exited unexpectedly

A miniDump file has been generated.
Do you want to close explorer ?

MarkR · December 18, 2020, 10:37pm

Another issue is I play a hi-res album from Tidal or Qobuz, it says on the left at the bottom 24/196 but output on right is 24/48 and same on streamer.
If I go to my musiclife app on my IPad and play the same album, on the streamer display I see MQA before the title which I don’t see and it says 196 not 48 as through Audirvana.

MarkR · December 18, 2020, 11:28pm

Correction, I meant 24/192

MarkR · December 18, 2020, 11:31pm

MarkR · December 18, 2020, 11:36pm

Same album played through Audirvana would say 48KHz.

bitracer · December 18, 2020, 11:41pm

Is this on Tidal with MQA file?

MarkR · December 19, 2020, 11:57am

Yes. I can see a green dot on software through Audirvana on the left but when you look by the speaker on the right it says 24/48 the same as on my Arcam. Use the Arcam app musiclife and my unit displays MQA above artist and shows 192.

bitracer · December 19, 2020, 12:01pm

Check with Arcam if the MQA is supported over UPnP.

Antoine · December 21, 2020, 8:23am

Do you know if your Arcam is a MQA Decoder or Renderer?

MarkR · December 21, 2020, 11:29am

This is from Arcam blurb saying it is a decoder.

The Arcam ST60 is a high-performance streaming player that features a full MQA decoder, which enables you to play back MQA

Antoine · December 21, 2020, 12:42pm

In UPnP you need to set your Arcam as Decoder, otherwise you won’t get the full unfold of MQA. To do it you need to go in the audio output settings and in the audio device capacity, you need to selected MQA Decoder.

MarkR · December 21, 2020, 12:54pm

Yes I had already done that as it hadn’t recognised it as one.

MarkR · December 21, 2020, 12:57pm

Volume control: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to MQA Decoder
DSD capability: Raw DSD (MSB)
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get::text/xml:DLNA.ORG_PN=DIDL_S