Qobuz Stream Stops after the first track but only for 24/192

Studio Streaming
1

Hello,
I have the above issue whenever I stream tracks in 24/192 now after the latest update.
After the first track it stops playing. Sometimes even the whole program is hanging and I have to restart.

This is not happening when I use my Libary .
I use the chord hugo1 dac that has no issue to handle this format.

No issue with the other formats.

Best Regards, Michael

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: I:
Library database path: C:\Users\Michael\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 7090MB

Local Audio Engine:WASAPI

Preferred device:
Chord Hugo (Chord Async USB 44.1kHz-384kHz)
Model UID:Chord Hugo (Chord Async USB 44.1kHz-384kHz)
UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{d520a22d-f80c-42a3-b6fa-065c8f57a88d}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Currently playing in Integer Mode:
Device: 2ch 24bits Integer, 6 bytes per frame 192kHz

Active Sample Rate: 192kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
Chord Hugo (Chord Async USB 44.1kHz-384kHz) Manufacturer:
Model UID:Chord Hugo (Chord Async USB 44.1kHz-384kHz) UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{d520a22d-f80c-42a3-b6fa-065c8f57a88d}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

8 available sample rates up to 384000Hz
44100
48000
88200
96000
176400
192000
352800
384000
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to MQA Renderer
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian 192kHz
2 ch Integer PCM 32bit little endian 192kHz
2 ch Integer PCM 16bit little endian 352.8kHz
2 ch Integer PCM 24bit little endian 352.8kHz
2 ch Integer PCM 32bit little endian 352.8kHz
2 ch Integer PCM 16bit little endian 384kHz
2 ch Integer PCM 24bit little endian 384kHz
2 ch Integer PCM 32bit little endian 384kHz

Local devices found : 2
Device #0: Lautsprecher (Realtek High Definition Audio) Manufacturer: Model UID: Lautsprecher (Realtek High Definition Audio) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{3f711216-fa15-43f8-9cf6-b09a9cbde350}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Device #1: Chord Hugo (Chord Async USB 44.1kHz-384kHz) Manufacturer: Model UID: Chord Hugo (Chord Async USB 44.1kHz-384kHz) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{d520a22d-f80c-42a3-b6fa-065c8f57a88d}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

UPnP devices found : 0

2

I have the same issue with Qobuz. Music stops after the first song in DSD 512. Have to wait to play a different song as well. When I press on stop and try to play a song again, I get the well known “error starting device playback”. Have to reboot.
Audirvana 3.5.45

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX to DSD512 with filter type B 8th order
SoX filter parameters
Bandwidth at 0dB = 90.007
Filter max length = 30000
Anti-aliasing = 100
Phase = 0

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: E:\backup-003836
Library database path: C:\Users\jeanf\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 4230MB

Local Audio Engine:ASIO 2 driver version 2

Preferred device:
T+A PDP3000 USB ASIO
Model UID:T+A PDP3000 USB ASIO
UID:T+A PDP3000 USB ASIO

Active Sample Rate: 22579.2kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: ON

Selected device:
Local audio device
T+A PDP3000 USB ASIO Manufacturer:
Model UID:T+A PDP3000 USB ASIO UID:T+A PDP3000 USB ASIO

13 available sample rates up to 45158400Hz
44100
48000
88200
96000
176400
192000
352800
384000
2822400
5644800
11289600
22579200
45158400
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Raw DSD (MSB)
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: Yes
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 192kHz
2 ch Integer PCM 32bit little endian 352.8kHz
2 ch Integer PCM 32bit little endian 384kHz
2 ch DSD 8bit big endian in 8bit chunk 2822.4kHz
2 ch DSD 8bit big endian in 8bit chunk 5644.8kHz
2 ch DSD 8bit big endian in 8bit chunk 11289.6kHz
2 ch DSD 8bit big endian in 8bit chunk 22579.2kHz
2 ch DSD 8bit big endian in 8bit chunk 45158.4kHz

Local devices found : 2
Device #0: T+A PDP3000 USB ASIO Manufacturer: Model UID: T+A PDP3000 USB ASIO UID: T+A PDP3000 USB ASIO
Device #1: TEAC ASIO USB DRIVER Manufacturer: Model UID: TEAC ASIO USB DRIVER UID: TEAC ASIO USB DRIVER

UPnP devices found : 0

3

Bring the memory pre-load to 2000. Worked for me.

4

Same problem. I have a different thread describing my issues… waiting to hear back from someone about it. Changing memory pre-load didn’t change anything for me. Seems hi-res tracks, 96kHz and up, are the issue with Qobuz no matter what I’ve tried. Tidal works fine.

1 Like
5

Hello,
Thank you for tip! This works!!

6

I also have the same problem with Hi-res streaming on Qobuz. The tracks stop a few seconds before the end. Then I can’t resume playback without pressing Stop and picking the next track. This is a new issue that only started after the latest update.

Audirvana 3.5.45

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX with device max frequency upsampling
SoX filter parameters
Bandwidth at 0dB = 90.0458
Filter max length = 30000
Anti-aliasing = 100
Phase = 100

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: ON

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: D:\Music
Library database path: C:\Users\willi\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 5098MB

Local Audio Engine:ASIO 2 driver version 1071

Preferred device:
Arcam ASIO Driver
Model UID:Arcam ASIO Driver
UID:Arcam ASIO Driver

Active Sample Rate: 192kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
Arcam ASIO Driver Manufacturer:
Model UID:Arcam ASIO Driver UID:Arcam ASIO Driver

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 192kHz

Local devices found : 2
Device #0: Arcam ASIO Driver Manufacturer: Model UID: Arcam ASIO Driver UID: Arcam ASIO Driver
Device #1: JRiver Media Center 26 Manufacturer: Model UID: JRiver Media Center 26 UID: JRiver Media Center 26

UPnP devices found : 0

7

Bring the memory pre-load to 2000. I used this recommendation from jeanft and it works!

8

Hi friends, I have a similar problem since I downloaded the update to 3.5.45, I use Tidal. each song ends 1.2 … seconds earlier and does not automatically play other songs, but even if it moves to the next, it will not play it. I dealt with it on other fibers, but no answer yet.

9

Damien3, is it possible to solve this on our part?

10

Hello,

Same issue for me (PC Windows 10, Audirvana 3.5.45). Qobuz streaming (except in 16-44) randomly stops before the end of a track and doesn’t skip to the next one. Sometimes Audirvana freezes and I have to restart it. Please solve this problem quickly.

1 Like
11

Hello,
same problem! (pc win 10 audirvana 3.5.45 DLNA Qobuz…) never problm befor.

12

Increased the memory preload to 2000, still the same issue. Increased it to 3000 and the issue disappeared but I think it hides a real problem with the memory management. Tested with the new Joe’s Garage Acts I, II & III in 24-192 on Qobuz.

Update: Audirvana stop at 8:20 on the last track “Sy Borg” (the longest) !

In my opinion Audirvana does not load the file when it reaches the end of the memory buffer.

1 Like
13

Two pops are back in middle of play and switch to a different song!

14

Hello everyone, does the issue you have also appear when you disable upsampling or set it as “Power of 2”?

1 Like
15

I just did some tests. At first, playback with a track at 24/96 (no upsampling) did NOT advance to the next track… well it did, it just didn’t play. Then same track with x2 upsampling played through with no problems. Then I went back to no upsampling and it went smooth as well.

However, with tracks played at 24/192 (no upsampling), it is not playing the next track. The name of the next track shows, but it does not play.

It happened last night with Tidal as well. First time I noticed that. I’ve gave up on Qobuz for a few days because anything at 96kHz was having issues.

Hope this helps. Debug info below if you need it.

Audirvana 3.5.45

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 88.5238
Filter max length = 30000
Anti-aliasing = 100
Phase = 28

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 5 folders
AUTO: E:\Music\AmazonHD\Pink Floyd
AUTO: E:\Music\Qobuz\Mark Knopfler
AUTO: E:\Music\Qobuz\Qobuz-Bob_Marley_The_Wailers-Kaya_40_Stephen_Marley_s_reimagining
AUTO: E:\Music\Qobuz\Qobuz-Michael_Kiwanuka-KIWANUKA\Michael_Kiwanuka-KIWANUKA
AUTO: E:\Music\Qobuz\TOOL
Library database path: C:\Users\brian\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Hi-Fi Sublime+
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 4032MB

Local Audio Engine:WASAPI

Preferred device:
Digital Output (Chord Async USB 44.1kHz-768kHz)
Model UID:Digital Output (Chord Async USB 44.1kHz-768kHz)
UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{55275a4d-ddd0-4d10-9e58-2e27ae558373}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Currently playing in Integer Mode:
Device: 2ch 24bits Integer, 6 bytes per frame 192kHz

Active Sample Rate: 192kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
Digital Output (Chord Async USB 44.1kHz-768kHz) Manufacturer:
Model UID:Digital Output (Chord Async USB 44.1kHz-768kHz) UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{55275a4d-ddd0-4d10-9e58-2e27ae558373}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

10 available sample rates up to 768000Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
768000
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to MQA Renderer
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 192kHz
2 ch Integer PCM 32bit little endian 192kHz
2 ch Integer PCM 24bit little endian 352.8kHz
2 ch Integer PCM 32bit little endian 352.8kHz
2 ch Integer PCM 24bit little endian 384kHz
2 ch Integer PCM 32bit little endian 384kHz
2 ch Integer PCM 24bit little endian 705.6kHz
2 ch Integer PCM 32bit little endian 705.6kHz
2 ch Integer PCM 24bit little endian 768kHz
2 ch Integer PCM 32bit little endian 768kHz

Local devices found : 2
Device #0: Digital Output (Chord Async USB 44.1kHz-768kHz) Manufacturer: Model UID: Digital Output (Chord Async USB 44.1kHz-768kHz) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{55275a4d-ddd0-4d10-9e58-2e27ae558373}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Device #1: Speakers (Realtek® Audio) Manufacturer: Model UID: Speakers (Realtek® Audio) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{9969b082-ccc1-44ad-ab80-52272dec10dd}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

UPnP devices found : 6
Device #0Denon AVR-X4500H UID: uuid:b49e4852-2b85-1cdd-0080-00067837adb2 Location: http://192.168.1.4:60006/upnp/desc/aios_device/aios_device.xml
Device #1UBP-X1100ES UID: uuid:00000000-0000-1010-8000-38184ca25a53 Location: http://192.168.1.2:52323/dmr.xml
Device #2Denon AVR-X4500H UID: uuid:effbf7f6-dadc-1a76-0080-00067837adb2 Location: http://192.168.1.4:60006/upnp/desc/aios_device/aios_device.xml
Device #3Denon AVR-X4500H UID: uuid:d535a882-e305-173a-0080-00067837adb2 Location: http://192.168.1.4:60006/upnp/desc/aios_device/aios_device.xml
Device #4Denon AVR-X4500H UID: uuid:2cbe445f-e547-264e-2388-2cadc1b83fe8 Location: http://192.168.1.4:60006/upnp/desc/aios_device/aios_device.xml
Device #5Denon AVR-X4500H UID: uuid:c6f243af-aa0f-6642-cf62-77a7088b4dc7 Location: http://192.168.1.4:60006/upnp/desc/aios_device/aios_device.xml

16

Have you tried with ASIO instead of WASAPI?

17

I know I did that last week doing the initial trouble shooting… see my post that I started. Now, when I switch to ASIO my dac is not seen. And there is an “error starting device playback”. Even if I have the laptop speakers set at the output… it won’t even play.

But I know I tried ASIO in last week and it did not resolve the issue. No idea why it’s not recognizing the Chord now.

18

Hello,
I don´t use upsampling. I just tried a few tests. Today it worked for “Absolutely Free” and
"Speak like a child "for me. When I tried Bongo Fury it didn’t. I set to the “Power of 2” and nothing worked. Switched back to no upsampling and “Bongo Fury” worked.
With 24/96 I have no issues so far. I switched from Wasapi to Asio over the weekend as well.

19

Hello,
I have the same problem when I play tracks on Qobuz in 24 bit 96 KHz or 24 bit 192 KHz, since version 3.5.45.
I use ASIO but it’s the same with WASAPI.
I don’t use upsampling

Audirvana 3.5.45

SIGNAL PROCESSING:

Polarity Inversion:
Globally: OFF
Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: C:\Users\Decayeux\Music
Library database path: C:\Users\Decayeux\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 2982MB

Local Audio Engine:ASIO 2 driver version 794

Preferred device:
CA USBAudio ASIO Driver
Model UID:CA USBAudio ASIO Driver
UID:CA USBAudio ASIO Driver

Active Sample Rate: 192kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
CA USBAudio ASIO Driver Manufacturer:
Model UID:CA USBAudio ASIO Driver UID:CA USBAudio ASIO Driver

5 available sample rates up to 192000Hz
44100
48000
88200
96000
192000
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 32bit little endian 192kHz

Local devices found : 1
Device #0: CA USBAudio ASIO Driver Manufacturer: Model UID: CA USBAudio ASIO Driver UID: CA USBAudio ASIO Driver

UPnP devices found : 0

20

Hello again,

just streamed Bongo Fury again and also Weasels ripped my flesh from Zappa via qobuz., same issue again. It is strange that it worked this morning but not now at 18:45.