Qobuz Stream Stops after the first track but only for 24/192

No, I am confident that this will be fixed. Audirvana is still great in my view. Just the old version until the fix comes would be great…

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Hello Damien3, can you tell us that you are taking into account our troubles on this version 3.5.45 before we get desperate?

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Hello everyone, we are currently trying to reproduce the issue you describe as we have received a lot of log file from you. We are reviewing them to find something in common between them.

Hello,
I have the same problem with highresaudio.
The playback stops after the first track.

Hello,
I confirm the same problem with TIDEL,
The playback stops after the first track, some time after second track.
Audirvana 3.5.45

SIGNAL PROCESSING:

Polarity Inversion:
Globally: OFF
Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX with Power Of Two upsampling
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: C:\Users\bulat\Music
Library database path:
C:\Users\bulat\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 8126MB

Local Audio Engine:ASIO 2 driver version 535

Preferred device:
XMOS USB Audio 2.0 ST 301E
Model UID:XMOS USB Audio 2.0 ST 301E
UID:XMOS USB Audio 2.0 ST 301E

Currently playing in Integer Mode:
Device: 2ch 32bits Integer, 8 bytes per frame 384kHz

Active Sample Rate: 384kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
XMOS USB Audio 2.0 ST 301E Manufacturer:
Model UID:XMOS USB Audio 2.0 ST 301E UID:XMOS USB Audio 2.0 ST 301E

8 available sample rates up to 384000Hz
44100
48000
88200
96000
176400
192000
352800
384000
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 192kHz
2 ch Integer PCM 32bit little endian 352.8kHz
2 ch Integer PCM 32bit little endian 384kHz

Local devices found : 1
Device #0: XMOS USB Audio 2.0 ST 301E Manufacturer: Model UID:
XMOS USB Audio 2.0 ST 301E UID: XMOS USB Audio 2.0 ST 301E

UPnP devices found : 0

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Hello Damien, good to now that you are working on. However it seems strange that we can use a previous version that worked well. And after almost 2 weeks, it quite not acceptable when it is sole way to listen Qobuz on the streamer and we have paid for.

Regards,

2 Likes

Bonsoir,
Ce soir, toutes les pistes audio sut qobuz en qualité losslessl se stoppe à environ 7 secondes de la fin.
Cela fait effectivement deux semaines que le problème perdure et aucun retour pour le moment du support audirvana.
Je pense me rabattre sur une solution alternative, dommage car la qualité d’Audirvana était au Top.

Départ pour Roon pour ma part!
Vraiment dommage!
Bonne continuation!

additional information, this happens with long tracks, more than 5-6 minutes (usually classical music). Short tracks play smoothly.

additional information, this happens with long tracks, more than 10 minutes (usually classical music). Short tracks play smoothly.

Pourquoi la dernière version stable n’est-elle pas redistribuée?
Combien de temps le silence assourdissant va t il durer ?
Il faut se résoudre à n’écouter qu’un seul morceau par jour ?

It is strange, yesterday I could ones run a complete album. Today it stops also a few seconds before the end of very short tracks (<2 min).
Isn’t there at least the possibility to downgrade to the version before? It is really really annoying!

2 Likes

Toujours aucune solution et cela ne s’arrange pas.

Bonsoir,
Ce soir, impossible d’enchaîner plus d’une chanson sur Qobuz, la piste s’arrête à 6 secondes de la fin et creation d’un fichier minidump.
Mes fichiers locaux eux s’enchaînent bien.
Y a t’il possibilité d’avoir un retour du support audirvana concernant ce problème ?
Car ce n’est plus possible d’écouter la musique dans ces conditions.
Merci

1 Like

Silence. Comme d’hab. Aucune communication.
Trois semaines. Aucune solution. La politique de l’autruche.

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Hi, @Damien3. It is really a super frustrating situation - one the one hand, that we can not enjoy listening music anymore since weeks - on the other, that there is no communication at all from your side about it.
I am expecting every day a new update but nothing comes. Also no answer to the question if we could downgrade to the old version. Thats not nice at all. Do not understand always the question about the log files. the problem must be in the difference of the update. Why should it be in any log file?
I have still hope, please give us at least a perspective.

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En espérant qu’une solution soit apportée à ce problème de coupure de piste avec Qobuz, je stream mes fichiers locaux qui eux fonctionnent et ne plantent pas.
Du coup j’ai résilié mon abonnement qobuz, dommage car la bibliothèque était vaste, mais comme ça ne fonctionne pas je préfère arrêter et avant que ce soit vraiment énervant.
Nous attendant avec impatience un retour de Damien.

Hello everyone,

We understand the frustration about the situation you have an we are actively trying on fixing the issue. This take a lot of time as we do not have the issue on our side when we try with our different audio outputs. After further analysis of the change log of Audirvana, we may have found the cause of the issue. We will contact some of you in the next few days to see if the fix we have done works.

We are sorry for the time we took to find a fix for this issue.

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Hi Damien. You kindly refunded my Audirvana fee and I am using a trial version. I’d love to buy Audirvana as the sound quality is wonderful. If you trial a fix, please could you include me? It would be wonderful to have a fully working version!

That’s great news! Tanks a lot! Helps me to know that there is a progress! Looking forward!