I just bought and paid for your player for a month. I downloaded the distribution kit on the iMac. But I can’t start using it. What’s the matter? I removed and installed it several times, but it didn’t help.
Try disconnect device. Go to your account page and log off. Restart mac, open Studio… enter log/pass and see. Then go to web account page and see date…
Everything did, as you said:
- turned off Studio
- out of account in the browser
- restarting iMac
- re-opened Studio, introduced Log / Pass
Nothing changed, everything is also a warning about Tom6 that my subscription has expired.
I had previously taken a trial version, but I did not have time to use it. When it came up - a month passed. Then I bought the first month and decided to use Studio. Further you already know the story …
Write to Damien at firstname.lastname@example.org
I had the same issue
Never been fixed
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