Hello!
Just installed Audirvana Origin and tried to play one track, It prompted to install SysOptimizer, then ended up getting this error.
My environment is as follows:
I have followed some of the previous topic suggestions of deleting LaunchDaemons and PrivilegedHelperTools items, reboot and retry. But was not successful.
Hope there is a fix. Thanks.
You mean those commands?
sudo chgrp wheel /Library/PrivilegedHelperTools
sudo chmod 1755 /Library/PrivilegedHelperTools
If its still not working an you close Audirvana and do the three commands below in Terminal ?
sudo launchctl load -w /Library/LaunchDaemons/com.audirvana.SysOptimizerTool.plist
sudo rm /Library/PrivilegedHelperTools/com.audirvana.SysOptimizerTool
sudo rm /Library/LaunchDaemons/com.audirvana.SysOptimizerTool.plist
After doing this, can you open Audirvana and play a track?
The privileges and rights for the /Library/PrivilegedHelperTools has been set as follows, so I do not have to run the first two commands you mentioned;
drwxr-xr-t 14 root wheel 448 Apr 15 23:09 PrivilegedHelperTools
The commands I meant were the three commands you mentioned later. I did three times so far and still getting the same error each time I try to play any music.
Thanks.
You can read that thread, might help you
Hi!
Well, I have not had one problem while I was using original Audirvana.
When I upgraded to this latest Audirvana Origin 1.0.3, this became a very annoying issue. Every time I try to play a track it pops up telling I need to install SysOptimizer then gets this error. When I click on “OK” button, then it plays the track.
I wonder if this is a SysOptimizer issue or Audirvana Origin 1.0.3 issue, to be honest.
Can you go in /Library/PrivilegedHelperTools/ and check if you have com.audirvana.SysOptimizerTool in it?
Hi!
Here is the result from Terminal.app;
[email protected]**************** ~ % ls -la /Library/PrivilegedHelperTools/
total 48952
drwxr-xr-t 14 root wheel 448 Apr 18 18:42 .
drwxr-xr-x 73 root wheel 2336 Mar 31 19:57 ..
-r-xr--r-- 1 root wheel 221808 Nov 11 05:23 com.************************
-r-xr--r-- 1 root wheel 222160 Nov 11 05:23 com.****************************
-r-xr--r-- 1 root wheel 154672 Apr 15 23:09 com.audirvana.SysOptimizerTool
-r-xr--r-- 1 root wheel 184048 Nov 13 2020 com.**********************************
[email protected] 1 root wheel 7334704 Dec 20 07:54 com.********************
-r-xr--r-- 1 root wheel 163584 Sep 27 2018 com.***********************************
-rwxr-xr-x 1 root wheel 326064 Apr 12 14:17 com.**************************
-rwxr-xr-x 1 root wheel 1772352 Apr 10 08:55 com.**********************************
-r-xr--r-- 1 root wheel 1875760 Mar 16 18:44 com.**************************
[email protected] 1 root wheel 6616368 Jun 25 2019 it.*************
-r-xr--r-- 1 root wheel 7128912 Feb 26 2020 it.****************
-r-xr--r-- 1 root wheel 198432 Mar 27 13:42 us.***************
Yes, I do see it exists.
Can you close Audirvāna Origin, remove the com.audirvana.SysOptimizerTool and then reopen Audirvāna Origin and check if you have the popup asking you for installing sysoptimizer tool. does the installation work and do you still have an error message when you try to play a track?
Hello!
No change in behaviour. Every time I try to play a new track, I will be prompted with these three panels.
Hope this is giving some idea.
Can you try again this command in Terminal?
sudo launchctl load -w /Library/LaunchDaemons/com.audirvana.SysOptimizerTool.plist
After you used this command, try again to play a track to see if you still get this error.
Hi!
How odd! Running of the launchctl load with -w option this time seems to have resolved the issue.
Thanks.
