SysOptimizer Error?!

Every time I try to install SysOptimizer, I get this same error!

How can I successfully install SysOptimizer?

Hello @karipu,

Can you make a screenshot of the error you get?

Yes.

Can you close Audirvana and do the three commands below in Terminal?
sudo launchctl load -w /Library/LaunchDaemons/com.audirvana.SysOptimizerTool.plist
sudo rm /Library/PrivilegedHelperTools/com.audirvana.SysOptimizerTool
sudo rm /Library/LaunchDaemons/com.audirvana.SysOptimizerTool.plist
After doing this, can you open Audirvana and play a track?

Terminal commands didn’t work:

[email protected] ~ % sudo launchctl load -w /Library/LaunchDaemons/com.audirvana.SysOptimizerTool.plist

/Library/LaunchDaemons/com.audirvana.SysOptimizerTool.plist: No such file or directory

[email protected] ~ % sudo rm /Library/PrivilegedHelperTools/com.audirvana.SysOptimizerTool

rm: /Library/PrivilegedHelperTools/com.audirvana.SysOptimizerTool: No such file or directory

[email protected] ~ % sudo rm /Library/LaunchDaemons/com.audirvana.SysOptimizerTool.plist

rm: /Library/LaunchDaemons/com.audirvana.SysOptimizerTool.plist: No such file or directory

I can open Audirvana and play track, but the app wants again install SysOptimizer and I get the same error.

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Can you check if you have any file in /Library/PrivilegedHelperTools/ ?

Can you also run this command line and past the result here?
sudo ls -al /Library/PrivilegedHelperTools

I have five files in in /Library/PrivilegedHelperTools.

[email protected] ~ % sudo ls -al /Library/PrivilegedHelperTools
Password:
total 10872
drwxr-xr-t 7 root wheel 224 17 Syy 08:04 .
drwxr-xr-x 71 root wheel 2272 25 Syy 12:59 …
-r-xr–r-- 1 root wheel 79200 28 Tou 18:19 com.linotype.FontExplorerX.securityhelper
-rwxr-xr-x 1 root wheel 2271440 17 Syy 08:04 com.microsoft.autoupdate.helper
-rwxr-xr-x 1 root wheel 104220 25 Elo 2010 com.microsoft.office.licensing.helper
-rwxr-xr-x 1 root wheel 2068416 10 Elo 17:18 com.microsoft.office.licensingV2.helper
-r-xr–r-- 1 root wheel 160800 3 Kes 09:45 org.cindori.SenseiHelper

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Strange, you don’t have the file that should be here, have you tried to reinstall Audirvana?

I uninstalled Audirvana with the App Cleaner & Uninstaller, reinstalled Audirvana and now I was able to install SysOptimazer.

Good to know this :slight_smile:

I had this issue until I used BatChmod, a free utility app for Mac.
BatChmod fixes any ownership and privileges issues, and the SysOptimizer error 4 is a such.
In the main Library/LaunchDaemons and PrivilegedHelperTools folders + folder content should have the following privileges:

Ownership

There’s something going on here, it was working fine before. Since this version, when It prompts me to install Sysoptimizer it will ALWAYS say the password is wrong the first time no matter if I put the same thing in over and over. I don’t know whether to be annoyed at Apple or seriously have some security concerns right now.