Tidal Track: Unable to open audio file error

I get this error after 45 minutes or so of playing Tidal tracks normally. What happens is that, after this time, the next track refuses to load and I have to restart (and login) to Studio. I have the latest version. This did not happen on the 3.4 version of the software. While I am at it, why does the login window not remember my details?

Here is the debug log:
Current version: 1.6.1 (10601)

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5%
Filter max length = 30000
Anti-aliasing = 100
Phase = 66%

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 2 folders
AUTO: F:\Music\DSD
AUTO: \MARIELU\music\CD
Library database path: C:\Users\sjgra\AppData\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Remote Control server:
Listening on 192.168.1.154 on port 56830

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 1692MB

Local Audio Engine: WASAPI

Preferred device:
Speakers (CA USB Audio)
Model UID:MMDEVAPI\AudioEndpoints
UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{839f9472-12d8-45e9-90d6-2cd926bb7186}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Active Sample Rate: 96kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
Speakers (CA USB Audio)
Manufacturer: Microsoft
Model Name: Speakers (CA USB Audio)
Model UID: MMDEVAPI\AudioEndpoints
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{839f9472-12d8-45e9-90d6-2cd926bb7186}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

9 available sample rates up to 705600Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 44.1kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 48kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 88.2kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 96kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 176.4kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 192kHz
2 ch Integer PCM 16bit little endian 352.8kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 352.8kHz
2 ch Integer PCM 16bit little endian 384kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 384kHz
2 ch Integer PCM 16bit little endian 705.6kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 705.6kHz

Local devices found : 3
Device #0: Speakers (CA USB Audio) Manufacturer: Microsoft Model UID: MMDEVAPI\AudioEndpoints UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{839f9472-12d8-45e9-90d6-2cd926bb7186}#{e6327cad-dcec-4949-ae8a-991e976a79d2} Model Name: Speakers (CA USB Audio)
Device #1: Speakers / Headphones (Realtek Audio) Manufacturer: Microsoft Model UID: MMDEVAPI\AudioEndpoints UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{ecc6cb47-f3e6-44a5-83d3-09dcdef48ade}#{e6327cad-dcec-4949-ae8a-991e976a79d2} Model Name: Speakers / Headphones (Realtek Audio)
Device #2: DELL S2817Q (Intel(R) Display Audio) Manufacturer: Microsoft Model UID: MMDEVAPI\AudioEndpoints UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{ba0d6a40-4c3a-4425-8d23-5e3e08c78318}#{e6327cad-dcec-4949-ae8a-991e976a79d2} Model Name: DELL S2817Q (Intel(R) Display Audio)

UPnP devices found : 2
Device #0Squatty UID: uuid:1af97eda-f9ce-45af-9f7f-70a688489a00 Location: http://192.168.1.185:8050/1af97eda-f9ce-45af-9f7f-70a688489a00/description.xml
Device #1[TV] Living room UID: uuid:08f0d182-0096-1000-bf66-fcf1367931b9 Location: http://192.168.1.76:7676/smp_15_

Can you try to log of Studio using the disconnection in Studio settings under My account section and log in again?

Thanks, that didn’t help, do you have any other suggestions?

I am experiencing exactly the same problem. Only happened after download of latest update . It’s so frustrating to always have to log out and in again .

Same problem with Qubuz, how do I log this with the support desk?