OK.
So do it again. It’ll take you mere minutes - that’s all you have to lose.
If it works you can thank me another day. 
All I can tell you is that I have both an Android phone and an iPad working just fine as remotes for my Audirvana system, and that whenever I’ve had remote connection problems simply rebooting the router has solved them.
So… when will Audirvana fix this issue? Never? It is bad when I use my Samsung Galaxy S20 Ultra as a remote for the Audirvana PC-APP. It gets a lot worse if use it when Audirvana is set to stream with my Marantz AVR. A Programm that demands a restart after two songs so it can be used again is not a programm, but a bug. Well, 100 USD flushed down the toilet it seems.
I wish I could thank you but unfortunately this tablet (Galaxy Tab S2) is just not going talk with this program… I had some issues getting my phone connected as well but its working now…
This whole remote app issue is unfortunate because the program is actually really good and the fact that it will run Tidal in it is such a bonus.
I noticed that through the remote app on the phone I am not able to access my own playlists that I personally made in Tidal… That’s kind of a bummer because I’ve been in the process of making those playlists for years now…
I dunno what to say, I wanna give these guys my money but if I’m paying I need things to work…
Hi all,
I am a new trial user for Audirvana, and I am really excited about the program. Put it on my windows 10 network computer and have it connected to all my network media players. Works perfect, DSD and HD audio all works.
A big BUT is still the remote app, that would make me pay $100 for the license. No way to make it connect, I have tried all the above and even bought another external wifi receiver, so the computer and my iPhone/iPad connect to the same 5Ghz wifi network.
Please put all effort to make this remote app work without a hassle, else I am afraid you will lose a lot of (new) users.
After the recent update which should “fix conncetion problems”, there is no more connection at all. “Great Job” lol.
Have the same issue…after the recent fix of connection problems I have no more a connection and I do not get it working …how can I fallback to the previous version?
Same issue here. Android does not find PC. Corrected this. Was running McAfee internet security. Shut off Firewall and remote app saw the PC. Windows Firewall took over and Audirvana entry was in the list.
Same issue.
It seems that your pairing rules between the PC and the remote require the use of a single WiFi network (not just the same between the 2) for a generated code.
However, in a house, there can be several networks with changes depending on how the devices are configured or as needed.
So for this to work, so far I’ve had to stop the apps on the PC and the remote device, then make sure both are connected on the same network name, then restart them. 2 applications.
If unfortunately one of the 2 devices automatically change network and I switch to the common network initially chosen. It doesn’t work anymore. I have to start over: close the apps on the 2 terminals, choose the same network again, restart the apps on the 2 terminals, always starting with the PC of course.
Sometimes I also have to restart the router.
This way of working is totally abnormal. I suggest you review this part of the remote code. All other applications that work in analog remote mode work fine. Why do it differently?
Finally, since the last update, no problem to connect via a last generation iPad Air according to this operating mode but impossible with an updated Samsung Galaxy Note 8.
I thank you in advance !
Been having connection problems with Audirvana Remote throughout the year. No response from Audirvana support team except the same instructions to check the networks. Several times I managed to get the code done and even saw the folders but then the connection stopped and never returned.
Today, I have tried using WI-Fi connection between my PC and my router and I was glad to browse the folders and even start the track but then the connection dropped again and never returned.
This proves that my network set up is fine, the problem is in the Adirvana app and it is a crying shame that the company cannot resolve such a simple but very essential feature in the paid software.
Tried with Samsung Note 4 and Хiaomi Mi 9 and some other Android phones.
Hi all,
I decided to pay for Audirvara as an option besides Jriver (I have JR27). What I like about Audirvara is the possibility to connect to Tidal. That is great. But as many people here, the remote app never make me comfortable. It took quite some efforts to include the exe file to the whitelist of windows firewall or check router ports… (I can not imagine how a normal music lover with basic computer skill can do this). And even when you have connected once to the PC, you are not sure you can get connected the next time. Please try the improve the remote app.
Even the free Gizmo app for JR could already a far better benchmark. The player is grear but the remote. Btw, I install the remote on Samsung S10+.
Bonjour ,
A parcourir ce topic , je remarque que je suis le seul a m’exprimè en Français , heureusement que google translate existe et ça me permet de comprendre les soucis de tout les membres de ce topic et je vois que je suis pas le seul a avoir de problème avec audirvana remote .
j’ai acheté une licence le 10 septembre 2020 et tout fonctionné a merveille , le logiciel en lui même, ainsi que Audirvana remote et c’était super , cette licence je l’utilise sur deux ordinateur, un mac et un pc sous windows10, puisque dans les conditions d’achat et d’utilisations je peux le faire , j’ai deux DAC un pour chaque système d’exploitation, et bien sur jamais une utilisation en même temps ,quand j’écoute un l’autre est éteint , et depuis quelques jours disons la dernière mise a jour je crois , impossible de me connecté sur mon pc windows10 sans avoir des bug a la chaines et pourtant j’ai tout suivi a la lettre ce que Damien nous a conseillé de faire, j’ai même réinstallé windows 10 pour être sur , et malheureusement ça donne rien de positif , ça détecte et ça bloque au début de la chanson, après la télécommande ne sert a plus rien, que des erreurs inconnu ou veuillez vous connecté sur le même réseau et pourtant rien a changer dans mon installation, par contre une chose que je ne comprend pas,pourquoi ça fonctionne sans problème avec mon mac et pas windows10 .
J’utilise une TABs4 samsung comme télécommande , j’ai testé avec un S8 un iphone 11 et ça donne rien sous windows , a quand ce problème sera résolu???
salutations.
What should be checked regarding the router ports? I tried a different router and it did not help.
I just re-started my Qobuz account after a two month break and see that I too cannot connect the remote to the windows 10 computer. I’ve tried all the suggestions in this long saga of remorse above.
Please fix this remote issue. My Qobuz subscription is ticking away along with my money spent on it and Audirvana (which is great when the connection to the remote works)
Bonjour Damien a quand le problème sera résolu ? Y’a t’il d’autres personnes qui on le même problème sous Windows 10?
Merci de votre réponse
hi,
the remote hasn’t worked for a month, there’s nothing I haven’t tried to fix.
Does anyone have any solution.
samsung galaxy tab 6 lite > A+ on win 10
Bonjour,
pour moi aussi , ça ne fonctionne plus sous windows 10 , j’ai une tab s4 samsung 
Hi all,
I was also having issues connecting Audirvana Remote app on my Android phone to my Windows 10 laptop. WiFi network was the same for both, connection was set to Private and Windows Defender Firewall was turned off completely.
Here is what I did to solve the issue. Not sure exactly what solved it, but it’s working now.
Hope this helps someone.
I just paid for Audirvana yesterday and now it doesnt work. Had it all working with the tablet and everything and I havent changed anything apart from entering a license key.
I just tried the above guide as well as a few others. Is there an actual solution for this?
I am about to try uninstalling and reinstalling on my Windows 10 PC however it says if I revoke the licence I cant add it back on for another 24 hours on this PC.
Cheers
I just installed Audirvana on Windows 10.
I installed the remote app on my iphone.
First the remote did not find the PC. I rebooted my modem and router and they find each other, it worked.
10 minutes later I lost the connection between the remote and the computer…
De mon côté j’ai trouvé la solution, je ne sais pas si elle sera efficace pour certains , j’ai eu a plusieurs reprises des bugs entre ma tablette ,mon téléphone contenant Audirvana ® télécommande sous android et mon ordinateur windows 10 , a chaque fois des erreurs de réseau wifi est pourtant je suis sur le même .
Voici la solution qui fonctionne pour moi depuis quelque semaines sans bugs.
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