New TIDAL Steaming Issues with 3.5.50

Computer: MacBook Pro (Retina, 15-inch, Mid 2015)
maOS High Sierra version 10.13.6
Audirvana 3.5.50 (3580)

After the latest update, I am experiencing seemingly random failures to stream files which have been performing correctly before the update. Some TIDAL files play normally but others attempt to load but eventually return an error code about being unable to play file. There is no pattern with some existing playlist and files working and other failing. New files or playlist don’t seem to work at all.

I have signed out and back in with TIDAL in Audirvana with no improvement.

Can you help with solving this issue so that I can once again access TIDAL as was possible before 3.5.50?

Thanks,

Jim H.

Here is my configuration file:

Audirvana Mac Version 3.5.50 (3580)
macOS 10.13.6 with 16384MB RAM

Registered to James Hanesworth

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 16 folders
Manual: (OFFLINE) /Music
AUTO: /Users/jimhanesworth/Documents/_Unfiled/SkullCandy Demo Tracks/SkullCandy Demo Tracks-Original Formats
AUTO: /Users/jimhanesworth/Music/2L
AUTO: /Users/jimhanesworth/Music/Aarick Behr
AUTO: /Users/jimhanesworth/Music/Acoustic Sounds Super HiRez
AUTO: /Users/jimhanesworth/Music/Cat Stevens-DSD Double Rate Files/Tea For The Tillerman - DSD
AUTO: /Users/jimhanesworth/Music/Chesky HR
AUTO: /Users/jimhanesworth/Music/HDtracks
AUTO: /Users/jimhanesworth/Music/Linn Records
AUTO: /Users/jimhanesworth/Music/Music Glue
AUTO: /Users/jimhanesworth/Music/Oppo
AUTO: /Users/jimhanesworth/Music/Passacaglia 301 c-moll BWV 582
AUTO: /Users/jimhanesworth/Music/ProStudioMasters
AUTO: /Users/jimhanesworth/Music/Society of Sound
AUTO: /Users/jimhanesworth/Music/Sound Liaison
AUTO: /Users/jimhanesworth/Music/iTunes/iTunes Music
iTunes/Music library synchronization: not synchronized
Library database path: /Users/jimhanesworth/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 4000MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
OPPO UDP-205 USB AUDIO 2.0 DAC
Model UID:OPPO UDP-205 USB AUDIO 2.0 DAC:22D9:0461
UID:AppleUSBAudioEngine:OPPO:OPPO UDP-205 USB AUDIO 2.0 DAC:14200000:1

Currently playing in Integer Mode:
Device: 2ch Non-mixable linear PCM Interleaved 32bits little endian Signed Integer, 8 bytes per frame 192kHz

Active Sample Rate: 192kHz
Hog Mode is on

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: ON

Selected device:
Local audio device
ID 0x5b OPPO UDP-205 USB AUDIO 2.0 DAC Manufacturer:OPPO
Model UID:OPPO UDP-205 USB AUDIO 2.0 DAC:22D9:0461 UID:AppleUSBAudioEngine:OPPO:OPPO UDP-205 USB AUDIO 2.0 DAC:14200000:1

10 available sample rates up to 768000Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
768000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
MQA Decoder device
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x5c 2 channels starting at 1
30 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 768kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 705.6kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 768kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 768kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

40 physical formats
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 768kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 705.6kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 768kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 705.6kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 768kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 768kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

Local devices found : 6
Device #0: ID 0x44 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:128 UID: AppleHDAEngineOutput:1B,0,1,1:0
Device #1: ID 0x4e DisplayPort Manufacturer: Apple Inc. Model UID: AppleHDA:128 UID: AppleHDAEngineOutputDP:0,1,0,1,2:0:{AC10-A0BF-3138304C}
Device #2: ID 0x28 USB audio CODEC Manufacturer: Burr-Brown from TI Model UID: USB audio CODEC:08BB:2912 UID: AppleUSBAudioEngine:Burr-Brown from TI:USB audio CODEC:200000:1
Device #3: ID 0x5b OPPO UDP-205 USB AUDIO 2.0 DAC Manufacturer: OPPO Model UID: OPPO UDP-205 USB AUDIO 2.0 DAC:22D9:0461 UID: AppleUSBAudioEngine:OPPO:OPPO UDP-205 USB AUDIO 2.0 DAC:14200000:1
Device #4: ID 0x32 Soundflower (2ch) Manufacturer: ma++ ingalls for Cycling '74 Model UID: com_cycling74_driver_SoundflowerDevice:Soundflower UID: SoundflowerEngine:0
Device #5: ID 0x56 John’s JBL Flip Manufacturer: 57 Model UID: 57 23 UID: fc-a8-9a-db-e5-21:output

UPnP devices found : 3
Device #0: ID 0x0 O UDP-205-2 UID: uuid:b2dfac48-1dd1-11b2-aa7f-a14b2616f07b Location: http://10.0.1.60:49152/dmr_oppo.xml
Device #1: ID 0x0 [TV] Kitchen UID: uuid:08583b02-008c-1000-8d84-c4576e9561cd Location: http://10.0.1.15:7676/smp_14_
Device #2: ID 0x0 OPPO UDP-205 UID: uuid:77eeffbc-1dd2-11b2-b651-df81ad677c6b Location: http://10.0.1.64:49152/dmr_oppo.xml

A lot of us in the same boat: thread here: Unable to open an audio file for playback

@Antoine phone is ringing. Don’t play unaware. Thanks

1 Like

I …did you fin a solution…I have the same problem

My problem remains although it seems to stream some TIDAL track but not others. There seems to be no consistant pattern and I see changes in what will and won’t load every time I run Audirvana.

Hopefully someone in technical support will come to our rescue via a workaround or a new version update.

If I find come solution myself, I’ll put it up here.

Today, Saturday, Nov. 20th, 2021 everything is working normally with TIDAL.

Same Audirvana Mac Version 3.5.50 (3580) but somehow now all selections are streaming without any issues.

Does anyone in support know what happened? Is this a widespread problem?

Just wanted to update my post to indicate current status but regret I cannot offer any useful advice for anyone else.

TIDAL streaming was broken and now it’s fine — I didn’t do anything different so nothing further to report.

Good luck to others who have had similar issues!

@Antoine is there anything you fixed ?

@Antoine hasn’t fixed, I still can’t play albums on Tidal. I was able to for one day and then kaput.

Anything new on that side? I am still having issues…