No MQA / Masters Streaming with Tidal Anymore

Hi,
after todays update of Audirvana Studio i recognized that i can’t get any Tidal Masters / MQA in HighRes anymore. Every Album is played in 44Khz / 16 bit and there is no green or blue MQA dot anymore. The same issue is with Audirvana 3.5 now. So i tried my other Macbook Air M1 and got the same result.
I don’t know what happend, but the MQA HighRes Data seems not to be received or authenticated by Tidal. So Tidal delivers just the 44/16 Data instead of 192/24.

to solve that issue i tried to connect and reconnect to Tidal account → does not worked
rebooted my computers → does not worked
i logged in and out at the Tidal Webpage → does not changed anything

If am using my Pioneer N70-AE with the built in Tidal Player it works fine. MQA will be detected and decoded. If i start Audirvana 3.5 or Studio it will not be detected anymore from Tidal. Just my local stored MQA Files will be decoded fine and in full resolution. So it must be Tidal who is doing that kind of issues. Is there anything wrong with the Audirvana authentication process with Tidal? So probably the Master key is not received or resolved and it can’t play MQA anymore?

I did not changed anything at my setup, it worked always fine since today.

Thanks for help
Tom

1 Like

Can you paste the debug info here?

Audirvana Studio 1.13.2 (11302)

macOS Version 12.4 (Build 21F79) with 32GB physical RAM

Connected account of : Thomas Wxxxxxxxxxxxxxxx

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 2 folders
AUTO: /Volumes/music/Flac Server
AUTO: /Volumes/music/MQA Server
iTunes/Music library synchronization: not synchronized
Library database path: /Users/tom/Music/Audirvana Studio Database/AudirvanaDatabase.sqlite

Remote Control server:
Listening on 127.0.0.1 on port 55069

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 4096

Max. memory for audio buffers: 4086MB
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
APPLE INC. IMAC PRO-LAUTSPRECHER
Model UID:Speaker
UID:BuiltInSpeakerDevice

Currently playing in standard 32bit float mode
Device: 2ch Mixable linear PCM Interleaved 32bits little endian Signed Float, 8 bytes per frame 44.1kHz

Active Sample Rate: 44.1kHz
Hog Mode is on

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: ON

Selected device:
Local audio device
ID 0x54 iMac Pro-Lautsprecher
Manufacturer: Apple Inc.
Model Name: Apple Inc. iMac Pro-Lautsprecher
Model UID: Speaker
UID: BuiltInSpeakerDevice

4 available sample rates up to 96000Hz
44100
48000
88200
96000
Audio buffer frame size : 15 to 4096 frames
Current I/O buffer frame size : 4096
Volume Control
Physical: Yes
Virtual: Yes
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x55 2 channels starting at 1
4 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

4 physical formats
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

Local devices found : 2
Device #0: ID 0x54 iMac Pro-Lautsprecher Manufacturer: Apple Inc. Model UID: Speaker UID: BuiltInSpeakerDevice Model Name: Apple Inc. iMac Pro-Lautsprecher
Device #1: ID 0x2c Soundflower (2ch) Manufacturer: ma++ ingalls for Cycling '74 Model UID: com_cycling74_driver_SoundflowerDevice:Soundflower UID: SoundflowerEngine:0 Model Name: ma++ ingalls for Cycling '74 Soundflower (2ch)

UPnP devices found : 4
Device #0: ID 0x0 WDTV UID: uuid:0e4eeebf-0090-a9f8-2716-5363475bd763 Location: http://192.168.0.41:10184/
Device #1: ID 0x0 Pioneer N-70AE EBF17C UID: uuid:xxxxxx-007c-f1FF-b000-0009b0ebf17c Location: http://192.168.0.22:8888/upnp_descriptor_0
Device #2: ID 0x0 Pioneer VSX-S520D ECFDD4 UID: uuid:xxxxxx-00d4-fdBB-b000-0009b0ecfdd4 Location: http://192.168.0.26:8888/upnp_descriptor_0
Device #3: ID 0x0 Sensia 200D Connect UID: uuid:xxxxxxx-cb6a-4857-b891-0019f581aa00 Location: http://192.168.0.20:42228/93b2abac-cb6a-4857-b891-0019f581aa00.xml

As you can see, Audirvana does not recognize the MQA from TIDAL anymore. It is played as 44/16 - that album is 192/24 usually. At my external Pioneer it will be played as 192/24 in standalone mode. If i start Audirvana 3.5 or Studio and play the same album over UPNP to the Pioneer it will be played as 44/16. Thats a pretty new issue i have recognized today first time. My thoughts about that is that the TIDAL Session Master Key for Hifi Master files is not authenticated by Audirvana anymore. Probably Tidal changed something in that procedure?

The same Album is decoded fine from my local Synology and Audirvana unfold it perfect to 192/24. So it is just TIDAL streaming whats not working anymore.

Hello @HagbardCeline,

We are currently in contact with Tidal about this issue, I will keep you posted on this thread as soon as possible.

2 Likes

Oh thank you so much, i hope we can figure out that issue. But i am pretty sure that TIDAL has authentication issues to accept Audirvana as HighRes Master Client. I also tried as direct connection to a DAC via USB and TIDAL still not deliver the Master Album just the 44/16.

Thanks for help @Antoine

Same Issue with Audirvana 3.5

For those having this issue on Audirvāna Studio, we have made a hot fix for this issue, we are however still waiting for a fix for the legacy version from Tidal side:

3 Likes

Hello Antoine,
Audirvana Mac Version 3.5.50 (3580) has been doing the same thing for days, so please don’t fix it just Studio !

@Antoine
You are a genius, thank you so much. The issue is fixed now in Audirvana Studio. Impressive and great job. To ask back, was i right with my thoughts about the problem? It was the authentication process with Tidal, cause Tidal side changed that login at the servers? So Audirvana was not accepted as Master MQA client anymore? I am just curious to know that.

Another question is, will there be a hotfix for Audirvana 3.5 too?

Thank you so much, i really appreciate your great service.

Not really, Tidal made a change on their end for our API access without telling us, we are waiting them to remove what they have done so that any version of Audirvāna works again with MQA on Tidal.

1 Like

Oh really interesting to know that, thank you. So they have to take that changes back and everything will just work like before. We need just to be patient if it’s fixed by Tidal.

When is the repair ready? I really miss MQA quality! It’s Sunday and I can’t listen to music.
Come on, Antoine
please!

Heya,

The Audirvana team only works on weekdays. So be a bit patient.

1 Like

You can’t listen to music without MQA? Since when is MQA the only form of music? I agree with @sandsOfArrakis here.
But I also hate to inform you that if you are asking this for Audirvana 3.5 it will probably not be on top of the priority list, because 3.5 is a legacy version and not really supported anymore. Maybe there still will be some bugfixes, but this is basically a problem on Tidal’s side.

2 Likes

read the beginning as well, you can see Studio is also affected by the bug, not just the old version.
I see that this is a communication problem between Tidal and Audirvana, but it is solved between each other.

Yes I read the whole thread. But that does not change the fact that:

  • If a bug is fixed in Studio that does not imply that they will fix it in 3.5 too (because 3.5 is a legacy version).
  • The bug originated at the Tidal side and the Audirvana team is also depending on information from Tidal to fix it.
  • As said earlier by others: The Audirvana team does not work in the weekends, so be patient until monday. In the meanwhile you still can play music albeit not in MQA.
2 Likes

Hello, I am new here and I need the help of the experts. I have Audirvana with Tidal for more than 3 years. I play with a computer (wndows 10 pro), via usb to a nuprime 9h dac. Audirvana always detected the tidal mqa files even though the dac did not decode. They lit up green, blue and changed from 16/44 to 24/96-192 depending on the song. For two days Audirvana has not detected more mqa rows nor has any track exceeded 16/44. My version was 3.5.46, I uninstalled it and installed 3.5.51 and the problem continues. Update the nuprime dac drivers but the problem continues. From Tidal without Audirvana I can play the tracks in Master and 24/96 but not with Audirvana. Any suggestion?

Audirvana Studio 3.5.51 (2051)

Windows 10 (19044) with 8GB physical RAM

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX with Power Of Two upsampling
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
Library database path: C:\Users\cris_\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 2118MB

Local Audio Engine:ASIO 2 driver version 1310

Preferred device:
NuPrime ASIO Driver
Model UID:NuPrime ASIO Driver
UID:NuPrime ASIO Driver

Active Sample Rate: 352.8kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
NuPrime ASIO Driver Manufacturer:
Model UID:NuPrime ASIO Driver UID:NuPrime ASIO Driver

11 available sample rates up to 11289600Hz
44100
48000
88200
96000
176400
192000
352800
384000
2822400
5644800
11289600
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to MQA Renderer
DSD capability: Raw DSD (MSB)
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 192kHz
2 ch Integer PCM 32bit little endian 352.8kHz
2 ch Integer PCM 32bit little endian 384kHz
2 ch DSD 8bit big endian in 8bit chunk 2822.4kHz
2 ch DSD 8bit big endian in 8bit chunk 5644.8kHz
2 ch DSD 8bit big endian in 8bit chunk 11289.6kHz

Local devices found : 1
Device #0: NuPrime ASIO Driver Manufacturer: Model UID: NuPrime ASIO Driver UID: NuPrime ASIO Driver

UPnP devices found : 0

This is a known issue with the legacy versions of Audirvana. See the thread linked below:

2 Likes